Everything looked great. The suit smelled odd (a bit musky, not fresh and clean). More than the suit I ordered, I was most impressed by the amazing customer service I received from Shawna. I felt really safe in the way she was running the shop during this pandemic. She was so kind and personable. She is the reason I will be returning. Hire more people like Shawna.
The customer service is great, very friendly and polite. They work with you and go above and beyond to make sure your needs are meet. Even though we had a slight problem they solved it. I would have to say that they are very honest as well because my spouses ring was left in the coat pocket by accident and they were kind enough to hold on to it. So by the time I called to report it, they had already found it and held it for me.
Just wanted you to know that your representative did a great job of assisting me with the selection of my tux. She was very patient and made great suggestions. I was very pleased with the customer service and that alone will have me come back for future tux needs.
I may have only rented a bow tie but my family rented suits and dresses for a wedding, and we all agree that quality of all the products, and customer service were absolutely great and felt great with everything on!!