The tux, shirt and shoes all fit well and were in excellent condition. I received excellent service from the initial fitting through the pickup and return process.
Service and convenience. I rented a suit for my daughter‘s wedding and was traveling. Loved it that you were able to ship my suit directly to me. Also, I had selected the wrong color tie and called your customer service and they were able to help me match the color I needed by an online chat and they sent it out to me the next day. Wonderful service! and of course, the suit looked great.
Marco (manager) was very helpful at the initial fitting appointment and had a welcoming personality. The staff member during the pickup process was friendly and efficient. The suit fit well and I have no complaints. Thank you Friar Tux, Costa Mesa! Hope yall have a lovely holiday season.
The kind young lady who first checked me in and sized me up. Truly knew what customer service is all about! If she was one of my employees, I would give her a bonus or a $500 gift card.
Appointment making was easy. We received prompt service for fitting. Pick up and drop off were easy. We needed a slight adjustment with my son's pants and they fixed the issues very easily and in plenty of time before the event.
The employees were very patient and knowledgeable. The suit was high quality and even with some issues with it, it held up well and once again the employees were quick to assure me evening would be fixed.