Incredibly friendly staff. I had a certain look I was trying to achieve, and they made great suggestions for accoutrements. Able to accommodate a last minute request. My only suggestion is they need to be more on the ball with notifications. I was promised email and text when my rental arrived and I received neither. Had to call them to check up on the order.
Overall it was a good experience. When things didn't fit just right at the pick up, several adjustments were made to accommodate and all worked out well. Also, your return policy is very good when returning, as it was not convenient to get back right away, your policies allowed for flexibility too which was helpful.
The staff here is wonderful. Friendly, kind, and efficient. We came here with only a couple weeks to spare and they made everything happen. There was a minor issue with a missing belt but we were okay with purchasing on the day of. Would absolutely go back to this particular location again.
Cari, the manager, was amazing. She greeted me by name every time I went in, made sure my wedding suit fit well and looked great (including quick last-minute alterations), and generally made me feel like I was an important client to her. She is the reason I will return to the store and highly recommend to friends.