Customer service in these times are difficult. Coordinating large groups to receive suits that match across the country is quite a feat. I’m impressed that we were able to outfit the wedding party with so few mistakes and fitting. Those mistakes were quickly rectified with express shipping replacements
I’m very impressed with the level of professionalism, service, and communication while renting a suit for my daughters wedding at your Laguna Niguel, CA location. The rented suit and accessories worked out very well. The fit was perfect! I experienced the same very high level of professionalism and friendliness when the suit was returned. It was a true pleasure. I believe his name is Nick.
I am grateful. Well done, sir!
Nick was amazing!! He went above and beyond for our groomsmen and family. We had several issues with a few other Friar Tux’s but Nick saved the day! From the start of the whole suit finding process we have been nothing but pleased with his guidance with styles, professionalism, quick responses, attention to detail, and follow through. He really made this Bride & Groom feel at ease, when issues arrived with our groomsmen from other stores. He had shoes delivered for one of our groomsmen to the hotel so we didn’t have to stress about finding the time to come back to pick them up the day of the wedding. We cannot thank him enough for all his time and help with our groomsmen!