Staff were very helpful with my special request to do my fitting in their store even though it wasn't the originating store. Outfit was shipped to Rancho Cucamonga and final fitting went smoothly. Thank you.
Everyone was so professional and kind. They knew exactly what my party wanted and everything came out perfect. And because of this two of my best friends wedding turned out amazing. I've already recommended friar tux to my brother as his wedding is in a few years. I showed him and his fiancée the tux I wore and they loved what they saw. Even the pricing was very suitable.
Well, I first went to Friar Tux about 8 to 10 years ago when it was located in Fontana. I went there because of an incident that happen one New Year's eve with a Tuxedo that I rented from D'Arca's in San Bernardino. The pants fell apart at the waist zippers and I was forced to hold my pants up all night. Needless to say, D'Arca NEVER offered anything to compensate for the disaster.
When I rented my 1st Tuxedo from Friar Tux, I had no problem and it was actually cheaper an much better quality than the aforementioned establishment.
There was one time something happened with a rental from Friar Tux, and they quick to send me an email and offer me a free rental for my next event. About a year later, Friar Tux STILL honored that email!
Last one, I promise! = )
When my youngest sister prepared for her wedding and I was in the wedding party, the groom (now brother in-law) said I was to get fitted at D'Arca's. I informed him and my sister that I WILL NOT go there and to tell me the style and color scheme of the tuxedo and I am sure that Friar Tux will match it and have a better price. Well, my strong stance against their chosen business led them to change and move the entire (male) wedding party to get fitted at Friar Tux!
I will continue to recommend your establishment; and inform those of the competitive pricing and quality of your products.
Also, I really appreciate the way that your business keeps a person's size on file. I really do appreciate that.
Keep up the good work and I will continue my relationship with Friar Tux.
DEREK K. RODGERS, SR.