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   41 Reviews
521 Randolph Street
Traverse City, MI 49686
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Recent Reviews:

February 17, 2017
Keeps me informed at each step
December 21, 2016
Bill and Jennifer were great at getting back to me quickly to answer any questions I had. Made me feel like I was their only client. I appreciate all the hard work this team did for my family.
December 17, 2016
Bill was very communicative,and especially patient throughout the mortgage process. I had numerous questions as this was our first purchase of property as a vacation home. Bill walked us through the process, answered each question confidently and informed us about the next steps prior to closing. In fact, Bill was especially helpful since he brought to my attention when rates might be rising. He was right! They have only risen since that conversation.
December 17, 2016
Quick and always giving updates
November 30, 2016
straight forward and very good communication
November 24, 2016
Bill was very professional, honest speedy with the paperwork. Great sense of humor!
November 21, 2016
Bill did a great job. Kept me informed all the way along. Worked hard to keep the buyers moving forward to provide the underwriters all the necessary information.
October 27, 2016
Friendly, knowledgeable, good communication. Plus Bill is older than me, which I really like!
October 19, 2016
kept me informed ... very fair ...
October 5, 2016
Accessible and Professional
September 20, 2016
Bill was very attentive through the entire process and I received regular updates from him almost weekly.
August 19, 2016
Very responsive and knowledgeable. Good guy to work with!
July 22, 2016
local (hometown) - knows the market
July 17, 2016
Bill keeps me posted every step of the way. I especially like the weekly client updates I get from Front Street Mortgage. Thanks!
July 7, 2016
My customers were happy working with him
July 7, 2016
Bill is a very knowledgeable and professional person to work with. He also showed a lot of patience as I went thru the mortgage process with many questions.
July 7, 2016
Commitment to communication and timeliness
July 7, 2016
I really appreciate the way Bill communicates with our mutual client. The new video service is a great example as is the weekly loan update emails. I know my client was really happy with Bill's high level of service and when my client is happy so am I. Thank you Bill for a smooth transaction. I also appreciated how FSM handled the rate lock for my client. The extension was much appreciated.
June 24, 2016
Bill (and Jennifer) kept me informed on status; facilitated the application, underwriting and approval process despite our out of state domicile and a three week European vacation. Top notch service. Thanks for everything.
June 19, 2016
Bill is very helpful, responds quick to questions. It was a beautiful extra touch when he gave my client flowers at the closing. Great guy!