Full Moon Vista Bike & Sport Googlemaps

   1522 Reviews
1239 University Avenue
Rochester, NY 14607
585.546.4030
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Recent Reviews:


Everything
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Knowledgeable staff, good selection
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service is great - honest, low key
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I’m always greeted with a smile and get the help I need.
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Friendly stuff, excellent service, and great location.
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Everything is great there. The sales and service folks are knowledgeable and friendly. We have total faith in them. It is a great bike shop!
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Very personable and accommodating business. We rode our bikes in to have racks installed and the job was done while we waited.
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I've been going to Full Moon Vista for years, and most often recently for my Cannondale Tesoro Neo X e-bike. They have seen me through everything from standard tune-ups to a full repair after an SUV hit me IN THE BIKE LANE. They even helped me fix up my old DiamondBack so I could give it to a friend. I quite literally trust them with my commuting life, and I always feel like I am in good hands. [heart emoji] [jazz hands emoji]
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Staff is great. Trek has outstanding product line (nice bikes, good value)
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Knowledgable staff and friendly service.
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Always amazing customer service--knowledgeable, kind, and supportive staff who help me learn more about cycling in the process of purchasing what I need to ride.
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Friendly and prompt service
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Excellent service every time, thank you!
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FMV sets the standard for outstanding customer service - it's my "go to" shop because of this. They go above and beyond, answering questions without any pressure. I'm always impressed by their knowledge and support. And, a special shout-out to Shana (who is always willing to help) for getting me a new wheel and having it set up within 2 days so that I could get away for a bike trip. I highly recommend FMV!
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The staff are knowledgeable and so willing to answer customers questions and help them to find solutions to their problems.
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As always, the knowledgeable and family friendly cycling environment of FMV doesn’t disappoint. From stepping in to walking out the service is kind and helpful. All are patient and good listeners to whatever nitty gritty bike ailments might be going on. Scott and John, and all clearly pride themselves on team work, quality performance and sharing all they know to provide best biking experiences for the customer.
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The store looks great & has a cool vibe! The cycling shirt I bought for my husband fits like a glove. Unfortunately, I'll need to bring my new bike back in because the cover to the port on the e-bike fell off again. Great experience though!
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Good service and knowledgable staff
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Staff very knowledgeable and helpful.
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Got the service done in a timely manner and all worked well afterwards. One of the bike shop mechanics could have been much nicer about the conversation with far less judgment and condescension. Unfortunately this is common with all bike shops so doesn't differentiate Full Moon Vista. The other mechanic at Full Moon was far better about the discussion.
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