You’ve got a store full of awesome bikes and gear and the ability to order things if not in stock.
Knowledgeable, welcoming staff and a nice on site service shop.
Nothing but positive experiences from purchase of my bike to everything after.
Keep up the good work and thankyou so much
- Joshua
I have been a customer for, geez, over twenty years. Just small stuff here and there. You guys have never let me down. Courteous, knowledgeable, a value for the service and product you provide. I don’t shop for bikes so I am not sure about new bike prices. Though I would hope you are a value there too. Whenever there is a need for bike service or parts I always recommend Gateway Cycle.
The team at Gateway is knowledgeable and responsive. They looked at my bike, with no prior appointment, because I had a flat tire. They took care of it and also provided me guidance on what to do in the future. I was able to quickly get back on the trail.
Your staff was kind and spent time to explain things to me, which was great.
You were lower than your estimate and completed a day earlier then the estimate.....
Just a high-quality organization and shop.
I like how friendly and helpful all of the staff are at Gateway Cycle! They are knowledgeable and were willing to answer any questions I had. I took my bike there for a tune-up and appreciated their honesty - when I asked about paying for a more expensive service, they told me the bike was in good shape and only needed a basic tune-up at this time. When I am ready for a new bike, I will definitely be shopping at Gateway - I love supporting small businesses!