Great products and absolutely superb services. Having served 35 years in active duty and stationed all over the U.S. this is the single best bike shop Ive come to routinly visit.
Bike mechanic explained the problem and how he was going to fix it so I could use the bike, then submitted a warranty claim for me and told me that they will contact me when the new rim arrives. Very pleased with the fast service and helping to get me riding again.
Gateway cycle provides excellent service and a wide variety of bicycle options. Their staff is the best and they go above and beyond in assisting you whether you’re looking for service on your current bike or in the purchase of new one. Their Manager Troy is the best and a real pro in the bicycle business!
I highly recommend Gateway Cycle. They help to find a very specific bike for a special needs family member, special ordered and delivered it in a timely manner with amazing customer service.
When a PCA accidentally had a mishap with the bike, they went out of their way to help us deal with the issue and fixing it, re-delivered the bike.
I cannot say enough good things about all the people we encountered at Gateway Cycle. Quality products, excellent customer service, and genuine care for their customers!