We purchased a bike at Gateway yesterday. And I've already referred the company to another family member this morning. The staff was knowledgeable and easy to talk to. We didn't feel pressured. And the overall environment was just, comfortable. Very satisfied from the moment we walked in to the moment we walked out.
Very attentive, patient, helpful. It was a beautiful sunny day and the shop was extremely busy. All the team kept their wits and calm and services every person individually for their needs and were so kind. They were personable. My daughter was getting the bike and the spoke to her as the owner of the bike, not me, without talking down to her. She was so incredibly proud and the team did an incredible job on such a busy day making us feel very special