Answered all my questions and very friendly staff.They gave me a tour of the RV and showed me how everything worked. I never had a 5th wheel and they showed me how to hook it up and gave me a few tips that were helpful. Looking forward to logging many miles and memories with my new RV.
Communication was excellent. Issues and fixes for my camper as well as problems I didn’t see were explained clearly.
My rep, Matt, did a great job helping me access the camper while it was on the lot.
The crew had my camper ready on time and with exceptional workmanship.
They took the mess I made and created a beautiful camper again! They dealt with the insurance company and made sure all issues were covered.
Every one was very helpful and made the experience was great. Every one i encountered from the sales person to the sales manager and management. Just a great team to talk to and work with. This is my 2nd time at General RV i find it to always be a pleasure.
Great Team and Thanks for all you do.
Our salesman Joe was top notch and went out of his way to make sure we were happy. Joe S in finance had everything ready to go when we were ready to purchase and also went above and beyond to help us add a washer and dryer unit to the RV.
Dave gave us a great tour of our new unit and made sure it was ready to go and we were happy with everything.
Overall we had a great experience!
I appreciate how fast you were able to look at my RV. We were just leaving for 1 month trip when we noticed a problem with our Motorhome. Your service department is very efficient.
All the people I dealt with were professional, very pleasant, friendly, cheerful and caring. Archie Munson was particularly helpful to me. He truly went above and beyond what most dealer employees would have in order to take care of me and to make my experience as carefree and easy as possible. I will definitely recommend this store to other people even though I live 4 hours away and have another General RV right down the road from where I live. Ten Stars to Birch Run General RV!