The staff at General RV have always been friendly and accomodating. We have not had a negative experience so far and whenever our camper needs service, they are quick to schedule and get it repaired. We have bought 2 campers so far from General RV and when its time, we will probably get a third one there too.
Bought a circuit board for my furnace. The lady who helped me both on the phone and once I got to the store was very knowledgeable and very helpful. They were able to test my old circuit board to make sure it was bad before selling me a new one which every other place I called told me I had to buy the circuit board and there was no way to test the old one. Very happy with my experience at general rv and will go back for all my camper needs from now on.
This was my first contact with your company. I needed a replacement part for my Tracer travel trailer. To save myself a 140 mile round trip, I called and dealt vey successfully with your Parts Dept. They (Lori & Lisa) took the time to research and identify the actual part I needed. I was also asked to email a picture of the part I needed to replace, to be sure they got me the correct one. It is now being drop shipped to my address. The individuals I have identified here were very nice to deal with on the phone. Thank You! Very Sincerely, Ron Crothers, Bad Axe, MI.