Matt in service was super helpful and answered all my questions fully. One of the best experiences I have had at an RV service shop. Would highly recommend them for service.
Kathy in service was so helpful and answered every question I had. This General RV fixed an eyebrow light and a running light in the back of the RV that were out when I purchased it in Wixom. Fantastic service 👏
Friendly on time greeting and service for a 9:00am appt. Alissa called us back at the end of day to address concerns. She didn't want us to be stressed over the weekend with our concerns. Good customer service appreciated.
Actually I visited 2 general rv locations, wixom and birch run. Both salesmen were awesome, Andrew at wixom and Zac at birch run. I am very pleased so far with my experience at general rv, from the very friendly greeters , the salesmen , the finance staff, and in general the workers there were so helpful and friendly. I am a new travel camper owner so they all had patience with me as I had a lot of questions. Thanks to all for a great experience!!!
Matt was great, kept. me informed and up to date on the progress of repairs. He was very informative of the process and how long it would take before the repairs were completed.
Kathy in service was wonderful. She communicated every step of the way. She is what customer service is all about. If we come back it will be because of her. Thank you Kathy, we appreciate you!
Really just the people - our salesman Brendan, the business manager Cameron, walk through with Dylan - all really fantastic and it was obvious they were trying so hard to do everything right. Really nice delivery experience.
Pleasant experience friendly staff and always have what I need even before this camper purchase always bought rv products for my other camper at general rv