Customer service was great. Matt and his team were efficient and gave excellent feedback. Felt like I was truly taken care of as a customer. Couldn’t be happier.
The customer service that Nik provided from the parts department was excellent. She took the time to listen to what I needed. Confirm the address a couple of times and just did a great job in making it happen. She is doing a great job and I’m very grateful for her help because of that I will continue to shop at General RV Birch run.
We were taken care of right away. There was no rushing, everything was explained in detail. Everything was fixed in a short amount of time. Very refreshing!
My salesperson Alyssa was very knowledgeable and helpful in determining what RV I wanted. The whole process went very well with all departments on delivery day. I would not hesitate to recommend General RV!