My RV was substantially damaged and I brought it into General RV in Brownstown for repair. They immediately evaluated the damage and kept in contact with my insurance adjuster. I received updates from my service advisor (Amorette) every step of the way with additional weekly updates even when they were just waiting on parts. The repairs were completed faster than expected and not only that, the quality of repairs were better than expected. Prior to leaving the lot I conducted an inspection on the repairs and I was pleasantly surprised to see that they replaced items that may have been repaired but errored on the side of safety. The metal and plastic trim looks factory. I was preparing for a long difficult process and to argue about the quality of the repair but General RV never let me down. I am extremely happy with my experience and thank you again to Amorette Scalf!
Very friendly professional staff,so helpful through the entire process,really makes u feel your part of the general rv family,,would highly recommend them to everyone,special thanks to gino,amber,and rest of staff that made it possible
We’re friendly, easy to work with, willing to work with ya, only thing is that they need to pay more attention to detail making sure everything is up to par, make sure everything is cleaned from being manufactured as does the factory itself, double check to make sure everything is right, all working components and accessories