Brian understood what me needed and Mile listened attentively on our needs. I’m fairly confident we will get our unit back in good condition. Appreciated the initial inspection that found the slide out slide seal was pulled away from the wall.
Missy was helpful and accommodating with our schedule to get the work completed on our RV. While we were expecting to have to bring the unit back a 2nd time, they were able to get the parts quickly and finish the work in a shorter amount of time.
Robert was great helping out throughout the whole process. Ramon was our salesman and showed us the 5th wheel we liked. When Ramon was on vacation, [FIRST NAME REMOVED] took us back to the 5th wheel so we could look at it again. Marissa did a very good job explaining everything through the walk through. Rob did a great job during the paperwork process. Then there was Don who helped us hook up the 5th wheel to our truck. Overall so far we had a good team experience.
Thank you
I thought the day of the pick up was very personal and I liked the customer service aspect of it. The employees during the pick up were very friendly and made it a great experience.
Ordered some warranty parts. I think they’re having trouble with one of their employees. I did it twice with her over several months and no luck. The last person I talked to I think Amanda was her name. She handled it very well and I got the parts quickly.