General RV Elizabethtown Googlemaps

   1656 Reviews
187 Merts Drive
Elizabethtown, PA 17022
717-545-0410
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Recent Reviews:


GARRETTSVILLE OH, OH
Nate went above and beyond!!!!!!! Thank you for always being there for me!!! Nate is a true ASSET to the General RV Team!!!!
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Willow Street PA, PA
Felt welcomed appreciated and of value / was treated with respect by all / efficient / never felt pressured to spend beyond our intentions / solved many issues to our complete understanding / anticipated issues we’d not thought of / thorough walk through if our new travel trailer to total understanding / the vehicle was delivered at the exact projected time and set up perfectly As a result of you team’s pride, knowledge and expertise, my wife and I are moved in comfortably and thoroughly enjoying our new investment.
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SNOW SHOE PA, PA
Everything everybody was great to us. They even bought us pizza. I give them a five star rating great people.
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Mechanicsburg PA, PA
We enjoyed the young man who went over the RV with us very much. We were able to find what we wanted.
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LANCASTER PA, PA
Fast and friendly. Refreshing to have an appointment and actually get things done without dropping off and hearing nothing for weeks like some other large dealer chains. Parts were ordered and a follow up appointment scheduled to complete the job while I wait. Thank you so much for the good old fashioned quality service without any ugly surprises (like I’ve had from some other large dealer chains). The service staff was great and I enjoyed shopping the store while waiting. Keep up the great work and thank you again.
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PASADENA MD, MD
Quick response and very professional
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Martinsburg WV, WV
Very courteous and helpful to my problems. And I’d like to add a special thanks to Jerod in maintenance for helping with my Pullrite hitch and hookup of my camper.
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MOUNT JOY PA, PA
Service center is close to my home and very convenient to have my RV trailer serviced.
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CPYPRESS TX, TX
Professional technicians quickly diagnosed the RV issues and completed the repairs in three hours. General RV was the only dealer within 270 miles who would even agree to look at my vehicle. I’m very grateful for that.
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Lebanon PA, PA
Technician in the drivethru was able to resolve my issues. Grateful for that approach to service.
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LEBANON PA, PA
Terrek Teal and Saleena were very knowledgeable and easy to work with excellent customer service!
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GILMANTON NH, NH
Teamwork
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EAST BERLIN PA, PA
I wanted to take a moment to thank you and your entire team for the experience we had while purchasing our camper. From sales, to finance, to the insurance group—everyone we interacted with was friendly, knowledgeable, and genuinely helpful. That level of service does not go unnoticed, and we truly appreciate it. I also want to specifically acknowledge how your sales team handled an unexpected situation during our visit. When my mom fell inside one of the campers, your team stepped in quickly to help—bringing my brother’s car up to the lot and assisting her out of the unit. That support in the moment meant a lot to us. There is one concern I wanted to share, coming from a place of both care and professional perspective. As the safety program lead for my organization, I was surprised that no formal incident report was completed or initiated at the time of the fall. Given that it was known she was heading to urgent care/ED, I would have expected some type of documentation and follow-up process. Additionally, while someone did eventually ask how she was doing, it was about two weeks later—and at that point we shared that she had unfortunately sustained a broken femur requiring surgery and hospitalization. The follow-up felt more casual than what I would typically expect after an incident of that nature. I’m sharing this not as a complaint, but as constructive feedback. You have a strong team and a great customer experience overall, and putting a clear incident reporting and follow-up process in place would only strengthen that further—both from a customer care and liability standpoint. Thank you again for everything you did for us throughout the buying process. We are looking forward to enjoying our camper and being part of the camping community.
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Manheim PA, PA
Everyone we talked to was very helpful and very nice.
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LEWES DE, DE
Everyone was very friendly, respectful and knowledgeable.
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PERRY HALL MD, MD
No pressure in looking it was really easy to feel comfortable. Our sales person did know her RV’s she did not try to push us to a higher cost unit. We our looking forward to coming back to have our walk through.
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Great work, especially by Brian L. Care and communication matter. As one who knows how the death and resurrection of Christ changed me, Brian was an example. We will be back often and see you at the shows.
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Somerville MA, MA
You didn't n get a runaround
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BURLINGTON MA, MA
Technical knowledge, customer focused, willingness to make things correct (PDI). The team including Seleena and Bret went above and beyond including prepping our unit for an onsite boondocking. However, as constructive feedback, I did not care for the sales pitch of add-ons at the very end of a long day of walk through and paperwork (tire protection, insurances, etc.). It would be better to offer in advance as a pre read to familiarize and research rather than feeling overwhelmed in a pressure sales pitch.
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Mohnton PA, PA
Sales - Ben Finance - Terrell Preflight - Sereena Launch - Chris Oversight / Motivation- Rob All blue chip professionals, extremely helpful, caring.. made us both feel valued. Day 2 w RV, already over 250 miles, multi-state shakedown trip complete and successful. Thank you.
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