Very pleased with Mattie and her get it done skills. I can depend on her to get things done and follow up to insure that the work will be timely and done right.
I had a truly great experience with General RV from start to finish. The entire purchase process was smooth, professional, and genuinely enjoyable. Taylor was outstanding—knowledgeable, patient, and incredibly helpful every step of the way.
Everyone we interacted with was top-notch, from the team member who walked us through hooking up the RV to our truck to the finance staff who made everything clear and easy to understand. It really felt like the whole team cared about making sure we were comfortable and confident with our purchase.
Overall, this was a very positive experience, and I wouldn’t hesitate to recommend General RV to others.
Brenda did a great job getting the repairs done in a very timely manner, being in constant communication with me, which that in itself is a big challenge. And she went above and beyond in getting the manufacturer to cover a repair that wasn't under warranty but was a definite manufacturer flaw.
We have been going to General RV in Mt Clemens for many years and have always had great service. Christine, Walt, Laurie and Maddie have been the best for service and treat you like family.