every one was very pleasant. Carla was very helpful. even the enforcer was pleasent. But that is what I did not care for. after refusing to purchase addons with the finance person, they sent in the enforcer to redo what I just said I did not want, I did not need to repeat myself. So you get a nine. But I will say a whole lot better than camping world. (they suck)
Brenda and Daryl in the service department worked hand in hand to solve my 12-volt and solar issues. They charged a $244 diagnostics fee, but Daryl kept the RV until he found my issue, then didn't charge another dime to fix it.....Kudos, and Thanks to Brenda and Daryl.
Everything was great from our first visit to shop, up to the day we picked up our new RV. Our salesman, Bob, financing with James, coordinating with Jennifer, Demo/walk-through with Joe, and the entire service department team with whom we worked on getting our tow vehicle setup, all were excellent to work with.
Truly a great experience and I would absolutely recommend General RV, MT Clemens.
I had been looking for a used pull behind camper and every one I would see online was there and minutes later sold. So I decided to stop by General RV to see if they had any trade-ins available and within a half hour or so, I then found myself buying a camper. Needless to say from beginning to end smooth as silk.
Our service advisor Lori is great to work with. She gets things done in a timely manner, is friendly, and professional. Staff is always friendly and professional