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   4109 Reviews
13150 SW 16th Ave
Ocala, FL 34474
888-478-5360
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Recent Reviews:


OCALA FL, FL
They were very accommodating willing to go the extra mile to get your business without the pressure phone calls every day two or three times a day. That was a great aspect of the company.
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MORRISTON FL, FL
Audrey kept me informed on the progress of the warranty work of which I appreciated. My experience with General RV has been what I expect when it comes to customer service.
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LAKE PLACID FL, FL
The people there are the best to take your needs and service with no stress in purchasing. The respect and courtesy we had was unbelievable I would recommend everybody to buy therethey are very helpful and understanding. I will buy again there from sales to service and finance thanks and keep up the good work. Dave and eva hapeman
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CITRUS HILLS FL, FL
The courtesy, friendliness, knowledge, and professionalism of everyone we interacted with, as well as their patience. Special mention should go to our salesman, Jon, and Shane, who conducted oyr walk-through and answered countless questions.
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GAINESVILLE FL, FL
Very easy to work with, and very friendly
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THE VILLAGES FL, FL
From the time we walked in and met our salesman Jim Heflin we knew this was the place! We had a pretty good direction in our heads but Jim truly guided us down the right path and we are so thrilled to start the RV journey with his guidance and knowledge. The rest of the experience was awesome as well, care team, service and delivery!! Thank you to all.
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BEVERLY HILLS FL, FL
The people and process at General RV is the best I've ever experienced!
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ORANGE PARK FL, FL
We had an outstanding experience purchasing our 2018 Tiffin Allegro Bus at General RV, and we can’t say enough good things about the entire team. Our journey actually began back in 2023 at the Orange Park location with John Lemon. As first-time RV buyers, we were full of questions and took our time deciding. John patiently showed us at least 15 different coaches over the years while we got our finances and plans in order. He never rushed us and was always helpful and knowledgeable. When he heard about the Tiffin rally and possible trades that might fit us perfectly, he immediately connected us with Chris York at the Ocala store. Chris was fantastic—extremely knowledgeable, incredibly patient, and truly helpful every step of the way. He made the whole buying process feel comfortable and exciting instead of overwhelming. Once we decided to move forward, the entire after-sales team worked together seamlessly to make sure we felt confident in our decision. Trey and John in finance were absolute rock stars. I tested them against every rate I could find outside of General RV, and they still beat them all. We ended up with a rate I couldn’t touch anywhere else. If you need in-house financing, I’d give them a 12 out of 10 recommendation without hesitation. On delivery day we met Tom, a true jewel of an instructor. He walked us through the entire coach from front to rear, explaining every system, function, and maintenance schedule in a way that made everything click. For first-time buyers of a high-end coach like this, his clear, patient explanations made a world of difference in our comfort level. Finally, before we pulled out of the lot, we met Micah. I was honestly pretty intimidated by the size and complexity of the Allegro Bus. Micah used his own experiences and calm advice to build my confidence behind the wheel. He said something I’ll never forget: “When you’re behind that wheel, you’re on vacation.” That has become our new driving motto and still makes us smile every time we hit the road. From the front desk to every single person we worked with, the teamwork and genuine care were second to none. If I missed anyone, thank you too—you all played a part in making this happen. We truly could not have done this without the entire General RV team working together. Highly recommend them to anyone looking for their next (or first) RV!​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Big Thank you to the whole from the Allen Family!!! Chris and Brenlin Allen.
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THE VILLAGES FL, FL
Shane during the delivery was the best. He knew the coach very well and could answer every question I had. I'd say it was the best delivery walk through I've had and this is my 5th RV. I'd also like to mention Andrea and Maria as well they were both very helpful also part of delivery coordination. Trey in Finance whom I also dealt with the last time is on top of his game and gets you through the process quickly. On a different note I've been dealing with Deron in Service and he is probably the only reason I came back to General Ocalla. My experience in 2023 was not good with service. Deron has made the difference he should be running the service department and if I couldn't have him to work with I think I would've went somewhere else and bought this time.
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GROVELAND FL, FL
Everyone was friendly and helpful.
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OCALA FL, FL
No high pressure sales.
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OLD TOWN FL, FL
Found the problem and fixed it
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BARGERSVILLE IN, IN
Sandra and April very proactive. Replacing coffee maker would be most appreciated.
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CRYSTAL RIVER FL, FL
PERSONEL WAS VERY HELPFUL.
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GROVELAND FL, FL
Staff was friendly and knowledgeable. I also found them to be fair and considerate of our needs and concerns as well as any issue with the RV was rectified as soon as possible.
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CHIEFLAND FL, FL
Professional
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COCOA BEACH FL, FL
Friendly helpful people. Some are learning, but they are trying.
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NEWBERRY FL, FL
Great experience, see feedback on Facebook.
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Ocala FL, FL
Friendly people and service! Highly recommend
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CRYSTAL RIVER FL, FL
Pretty much no pressure. Knowledgeable and helpful. I was tickled pink with my choice.
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