Great service from sales thru delivery. My wife & I were treated as “customers”, not numbers and as this is our 5th motor home/ RV purchase, quite a refreshing experience. Highly recommend….
I came in with no appointment @9am problem was diagnosed and was told they could fix it why I waited I figured an all day deal I was fixed n on my way by 11 great job
It has been great experience very good service. Tracy has been great advisor we have some issues with the RV, but she’s done great service and very happy.
Cheyenne did a great job as our sales associate. She was extremely knowledgeable and responsive. Jim was great to work with during the financing process. We thoroughly enjoyed our time spent with Cheyenne and Jim. Dawson was very helpful while having repairs done. We would have liked better communication regarding delivery day and during the repair process that occurred afterwards.
Professionalism mixed with humble and real people. Cheyanne, Trey, Jim, Tom were all excellent at their particular jobs and the were fantastic as a team. Matt Foxcroft guided me to General and true to his word the would trea us like family and each one did. We have purchased 3 other rv's over the yrs and this was FAR AND AWAY THE BEST EXPERIENCE we have had.
-Carlos & Idelsys Blanco
What I liked about General RV was the personnel. I didn’t meet one person that didn’t treat me nice and I really appreciate that. I had to wait a long time one time and they knew it and so they gave me a little extra discount on some parts I was by the make up for the time that I had to wait I thought that was really nice of them. That was the Parts manager, but everybody was real nice. I can’t say enough about them about being treated so nicely!
Sincerely,
Don Garlits.
We were traveling through town in our RV when we needed to stop at your supercenter for a part for our door. Not only did they promptly assist us, but they also replaced a slider topper that would typically take 6-8 weeks to obtain. We had the pleasure of working with Chris in the service department. He was professional, helpful, and knowledgeable, ensuring that everything was taken care of efficiently. Thank you so much, Chris, for your outstanding service!
Travis helped us out in a jam while we were in a road trip. He got us a new spare tire and covers on the spot. We were in and out back on the road in an hour! Awesome guy!
I was very impressed how I was treated by everyone in in Ocala UNLIKE in Ft. Myers, Fl.
I am especially interested to see how all of my issues are resolved and the quality level I expect UNLIKE I received in Ft. Myers who still hasn’t addressed the damage done to my torn vinyl in the living area and damaged fan in the bathroom
I’m hoping to get EVERYTHING completed by the Ocala teams
Tracy in service dept was wonderful. Checking in with us as some of our concerns were addressed letting us know when things are taken care of. It could be picked up and always adjusting the schedule to meet our work schedule.