Everyone we dealt with was very congenial and professional. From Matt Williams our sales person to D'Angelo the closer and Kelly who demonstrated our 2021 Tiffin Wayfarer 25RW. The whole experience was perfect.
The sales person was very helpful and listened to what I was looking for.
The delivery specialist Tom Hunt was the most helpful. He thoroughly showed me everything on the coach and how to operate everything. He was able to answer all my questions and was very patient and made sure I knew how to do everything.
Quick, efficient, knowledgeable people who obviously been around the RV industry for many years! Sandra and Cord listen to your issues, set up a repair plan to get you back on the road and the service dept. completes the process. After dealing with other RV service departments over the many years, they were a pleasure to deal with!
This place was the ultimate customer service experience. From the time we picked the unit and started working with Matthew, to the communication with guest services, being greeted as a VIP, great service with fixing what was wrong in the walk through, great service in purchases we made in store, topped off propane and gas tank. Could not have asked for a better experience. Matthew even checked Knust he next day. Thank you to the entire team!
We were so satisfied with James Smith our sales guy he was not pushy and was very helpful with our wants in a RV, we bought a sway bar from General, Oscar the installer was very helpful in teaching us how to use the equipment, everyone that was part of our process I’ve was so impressed with everyone’s desire to help .
Thank You General RV
Jennifer C and Angel P
At the welcome desk Sybil was great. She got me checked in and in the queue for service. I then went to the Parts desk to see if the part I needed was available. Chris was excellent and the part was in stock at the store. After speaking with Chris and seeing the installation I stru toons I felt confident I could install the new condenser fan myself. Which I did with no hiccups and we could continue on our journey!