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   3397 Reviews
13150 SW 16th Ave
Ocala, FL 34474
888-478-5360
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Recent Reviews:


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I went to get a part for my RV and the parts department went above and beyond they were very professional and very helpful great experience THANK You very much đź‘Ź
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OKEECHOBEE, FL, FL
Ssebastin finance and Brady our sales rep were outstandin
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Dunnellon, FL, FL
I liked that you are greeted as soon as you come in and the salesmans listen to what you want and not
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OCALA, FL, FL
Above and beyond customer service in every facet of our relationship. I know GRV is a business but I've never felt that I should take my business elsewhere.
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ZEPHYRHILLS, FL, FL
Knowledgeable people and good prompt repair work.
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TALLAHASSEE, FL, FL
I had a great experience at General RV from start to nearly finish, and nearly everyone I dealt with earns a solid 5 stars from me. My sales person, Matt, was outstanding and supportive throughout the process of buying my first camper. He was never pushy and always focused on my needs and what I wanted. He went above and beyond to help me find the perfect camper and land on a [LAST NAME REMOVED] that worked with my budget. The staff on the floor - Andrea and Carlos - were professional, friendly, and helpful every step of the process, keeping me informed as things moved along with the walk-through and prep work. Andrea was especially attentive, even through she was short staffed and covering lots of stations, she still kept me completely informed and was so gracious and friendly. The operations manger, Dawson, spoke with me personally to check on my experience and solicit honest feedback about my interactions with his team and the dealership. He was down to earth, professional, and sincerely cared about his customers having a positive experience. I was impressed with him taking the initiative to get to know me and make a connection. The only sour point for me, came during signing papers with the business manager. He was friendly at first, making lots of small talk, but his attitude and treatment of me changed drastically when I kept saying “no” to buying the extended warranty. He used hard sales tactics, fear, intimidation and bullying to try and pressure me or guilt me into buying the warranty. There were several comments he made that shocked me, which I won’t share here. It was one of the worst experiences I’ve ever had with a sales person. It left me feeling so uncomfortable and upset I nearly got up and walked out on the deal. Perhaps because I was a female on my own he thought he could bully me into making the purchase. I don’t think he wouldn’t have treated a man in that way. Once he accepted that I was not going to buy it, his tone became short and irritable, and he snatched the signed papers away from me, no longer made eye contact or looked at me, and barely spoke to me. He said a forced “congratulations” as I signed the last paper and I left his office. It was a very unfortunate ending to what had otherwise been a very positive experience up to that point. It left me with a pretty rotten feeling right after making a huge purchase, and it took me a few days to get over the emotional yuck from that interaction. Looking back, I should have excused myself and asked the operations manager or some other male to come into the room while I finished signing. I can definitely recommend this dealership and my sales person, but sadly, I would have to encourage any single female to make sure they have a male present when they go to sign papers with the business manager.
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OCALA, FL, FL
The professionalism shown by each and every employee. From our sales rep Jadon to Salina at the desk Chad and Maikel ( I’m not spelling that right) in service, Matt in parts, literally every single person is friendly knowledgeable and waiting to help! Made our day even with the small hic-up we were experiencing! What a GREAT TEAM.
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MAYO, FL, FL
Good selection and did not feel pressured by the sales force.
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The Villages, FL, FL
Wil Perez went above and beyond in the repair of my coach.
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LADY LAKE, FL, FL
We had a great experience from start to finish! Cheyenne was our sales lady and was awesome to deal with! Everyone there was so friendly and helpful!! When we wear this unit out we’ll be back !
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DUNEDIN, FL, FL
Service were great repairing our water heater just as promised. The complementary inspection was great and he gave me several great guide points to improve our RVing experience.
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ANNISTON, AL, AL
Chris answered all of our questions and he explained the process of the purchase every step of the way. He followed through and never left us hanging. Honesty and transparency are important to us and not something we have found at other dealerships. Thank you so much for a pleasant experience!
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O'BRIEN, FL, FL
We have purchased numerous RVs from different dealerships. This was by far the best experience. We hired an RV Tech - Jason Floyd - Who worked with Cassidy Murray our sales representative. Everything he found that needed to be addressed was personally inspected by Cassidy before we showed up to close. This was the very important to me. Secondly, Andrea, Rob, and I can’t remember our technician’s name, were all professional and positively represented General RV. Closing process had a hiccup with a lost credit application and insurance information, but you recover well and I have no complaints. Thank you - [NAME REMOVED]
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CLEARWATER, FL, FL
Everybody was proffessional friendly and helpful.
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Fort McCoy, FL, FL
Comfortable, clean, professional environment. Friendly, helpful, knowledgeable staff. Impressive delivery process including, simple sales + financial transaction, new RV prep by the service team, thorough coordination and walkthrough by the delivery team, assistance with transfer of goods from our motorcoach to the new 5th Wheel by the porter team and, last but not least, transportation of the RV to our homestead by the DTC team. The General RV store in Ocala, FL bent over backwards to make things right - - and we are grateful!
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DE PERE, WI, WI
Grant was great to work with and the follow up after we left was very good.
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FLORAL CITY, FL, FL
Knowledgeable staff who are friendly Clean and very customer friendly operation Overall very good exy
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FORT WHITE, FL, FL
Overall we are pleased with the experience at General RV. We did not feel “pressured” into any decisions or choices and everyone was accommodating when we had questions or wanted more information on a product or RV model.
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GAINESVILLE, FL, FL
Organized and professional
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CLERMONT, FL, FL
Professional
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