We love our service advisor, Sandra. She kept us informed and was professional as always.
I do have a issue with having to pay a percentage if paid by credit card. I didn't appreciate having to go to the bank and withdraw $7,600 cash to avoid paying a percentage. I can understand certain credit cards but not all.
Dwight was our salesman and took us around in the pouring rain to look at so many models, he was patient, kind and accommodating would be an understatement! Great people and they did what they said, as a business owner myself this is what set places apart from each other!
Excellent communication, very professional and patient, helpful and polite from everyone, Kelly was wonderful in the explaining the rv we were purchasing, Gabriel did an amazing presentation by face time, Robert and Chuck were great in every way. Thank you all for a wonderful experience.
Sandra my service rep responded to my questions in a timely manner and got me scheduled when I could get there. She was flexible in scheduling my pick up time and reviewed a few things at checkout that I needed.
CHRIS ISAACS
IS A GOOD SALESMAN
HE HELPED ME A LOT TO PURCHASE
MY GRAND DESIGN 25 TK
AND TEACH ME THE ROPES
HE WENT ABOVE AND BEYOND
AS THE HEAVY RAINS CAME AND HE WAS drenched
Yes I would recommend Chris Isaacs
For sure
Thank you CHRIS 😊
Every employee we had contact with was very friendly and helpful. If they couldn’t help they contacted someone who could. We felt like valued customers.
Our service person (April) was awesome. She stayed in constant communication with us throughout the process. She is the best service advisor we have ever had.
All the personnel are professional and friendly. Mr. Rob Sweeney was great and took the time to ensure we understood everything we needed to know about our new RV on his tour. He answered additional questions I had when I emailed him for help. He is very professional and most eager to ensure we were happy with our purchase. He taught Larry how to video his presentation to ensure we would always have his answers on hand. It was the best experience I’ve had when purchasing anew RV. Thank you General RV and Rob.👍
Audrey is the BEST. She was right on top of our unit being worked on and getting it completed. She kept us informed on a weekly basis. Sybil, Cord and Mike were all very helpful too. These employees are an asset to General RV Ocala. KEEP THEM 👍
Darren is our service rep and he is always on top of everything and comes out and explains anything that I need to know. He’s truly a gem and you guys have been able to fix our problems in a timely manner. Thank you general RV.