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   3542 Reviews
13150 SW 16th Ave
Ocala, FL 34474
888-478-5360
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Recent Reviews:


COCOA, FL, FL
Didn't.
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Tampa, FL, FL
Everything. Starting off with Jim Heflin. He was a very respectful salesman. He did not try to pressure us into buying anything. When we were not sure of one camper he showed us another one that he thought might benefit us. As it turned out we didn't like that one and we ended up liking the first one better. Next our interaction with the finance manager Sebastian was also a very pleasant experience. Sebastian gave us all the Extra Protection plans that we could add on to our financing and helped us with the best decision to meet our needs. It was great to meet the operations manager Dawson Nyquist. He assured us that if there's anything that we need that we only need to call him. That was a nice relief and gesture. The young man who did the walk-through was very thorough and went through any questions that we had. He also wrote down any issues so that he could correct them. Justin Mitchell did an awesome job in fixing some of the issues in the camper since it was a used camper. He said he treats them as if they are his camper. It is quite evident he did because the job he did was awesome and the camper looks great Andrea the delivery coordinator was awesome wonderful at making sure that everything was taken care of. And last but not least I would like to make special mention of Maria in the reception area. She was very sweet and directed us in the right direction and make sure that we got our VIP tags. We felt very special. The red carpet was out. Our name was on the sign and our name was on the TV! General RV is great! There is nothing negative that I can say about General RV!
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HILLSBORO, WV, WV
Our sales person, Eli, and finance person, Jon, were excellent to deal with during the whole process. I highly recommend both of them as well as GeneralRV of Ocala.
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STEINHATCHEE, FL, FL
We had an AC that wasn’t working and worked with service agent, Greg. Domestic made us come in for a “tech” to confirm but the 2nd trip, Greg got us in and out so we could keep camping as we were heading out west the next day! Thanks Greg!
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INVERNESS, FL, FL
Everyone was very nice and listened to what we were looking for. They explained everything in detail to us and answered all our questions. A great experience.
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WILLISTON, FL, FL
Experienced, very friendly, every department worked together to make a great experience from beginning to end... ask for Matthew in sales, Trey in finance and Kevin for end inspection...
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Greg in service called twice a week until the repair was done. He is a true gentleman always polite, and called back like he said he would. Great employee example.
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KISSIMMEE, FL, FL
I really appreciated the over-the-top service from the guys back in the store/parts area. When we came about 2 weeks ago the man helped us with some lubricant to help us take the plug out of the electric 30/50 adapter and he looked up a replacement part I needed for the cap of our awning and ordered it. Then when we dropped off the RV for the step repair, I went back to that counter and another helpful man not only went to the back storage and got the part for me, but went outside and snapped it in place for me! That helpfulness almost makes up for charging us $219 to tighten up 2 screws on the step that you all installed a couple of months ago. I can’t believe that it really cost $190 to tighten a couple of screws.
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HUDSON, FL, FL
Quick response to fixing our problem considering we were walk-ins.
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THE VILLAGES, FL, FL
From the reception to Tracy to chad outside all did a outstanding job. Also so very clean. Thank you
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LEESBURG, FL, FL
I would like to send a shout out to the Service Team, Tracy, Chad, and Clooney. They went beyond my expectation, they got me up and running safely. I came back a week later with a little issue, they helped me work through it. Great Folks, thanks and keep up the good work!!!
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MORRISTON, FL, FL
everyone was very helpful, kind and considerate
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OVIEDO, FL, FL
All personnel were friendly and professional. Service was performed quickly and efficiently.
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OCALA, FL, FL
Nathan my service advisor seen that my repairs were taken care of to my satisfaction. Kept me informed on scheduling of appointment and followed through until it was completed and checked out.
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HOMOSASSA, FL, FL
They got the job done and I was back going real soon
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CENTER HILL, FL, FL
Easy
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HAWTHORNE, FL, FL
Knowledgeable people
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LEESBURG, FL, FL
Tracy, Chad and service team were awesome They went out of their way to exceed my needs. The parts department went above and beyond expectations. The Ocala Service and Parts teams are outstanding. Give them a great pat on the back, yours truly Paul Bailey. Keep up the great custom service.
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ST PETERSBURG, FL, FL
Between each part of the process, the wait time was minimal. I never felt forgotten. That was and is important to me.
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KALISPELL, MT, MT
Great service from sales thru delivery. My wife & I were treated as “customers”, not numbers and as this is our 5th motor home/ RV purchase, quite a refreshing experience. Highly recommend….
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