General RV of Greater Chicago (Huntley)
4372 Reviews
Recent Reviews:
December 7, 2022
Carlos Rodriguez
ELGIN, IL
ELGIN, IL
Tom Deter is great to work with & loves his job. He’s full of knowledge & makes you feel at home.
Zain was great too & helped us out a lot with the financing portion & explained every detail with us.
The service department was helpful & answered all our questions.
Overall, the biggest issue I had was when I took the RV trailer home & then drove down to Missouri, the drive was horrible. The trailer was swaying a lot & it didn’t feel safe. Well when I arrived at my destination in Missouri & unhitched the trailer, I found that the trailer was not hooked up correctly. First there was a cotter pin missing from the hitch pin so the entire assembly could have came off & the trailer would have possibly hit something or had been damaged. The second thing was the sway bar hitch, the small one the sway bar hooks up to, the lock it was completely off. I went & bought the required parts need for it to be safe & the drive back home from Missouri was way better & safer.
Other than that, which I am not pleased about, everything went well. We are happy with our purchase & hope I can hear from someone regarding the hitch issue.
December 4, 2022
Corey L. Kenner
BRIDGEVIEW, IL
BRIDGEVIEW, IL
November 1, 2022
Bob Cortese
WEST DUNDEE IL
WEST DUNDEE IL
October 28, 2022
Miguel Ortiz
POPLAR GROVE, IL
POPLAR GROVE, IL
October 27, 2022
R.B.
AURORA, IL
AURORA, IL
October 27, 2022
S.N.
CAROL STREAM, IL
CAROL STREAM, IL
Everyone is very friendly and seems like a big family. The selling manager, Jim, has really taken care of us with our concerns over our newly purchased used travel trailer. The parts department has a lot of variety. The only reason we didn’t give a perfect score is because some of the maintenance work done on the roof before delivery of our new purchase was done sloppily and the awning had duct tape on it during our walk through. We weren’t able to open it all the way when we agreed to buy it because it was parked close to another trailer.We would suggest selling a 3 yr old unit with an awning that is in better shape.
October 26, 2022
Cynthia Wallace
CRYSTAL LAKE, IL
CRYSTAL LAKE, IL
October 26, 2022
Allan Tamburrino
WEST DUNDEE, IL
WEST DUNDEE, IL
My Service Tech, Bill, was a tremendous help. Instead of just writing up my concerns about the fridge and tongue jack, he listened to the concerns and problem solved simple solutions that helped me avoid costly and unnecessary service costs. His professionalism and support were outstanding! Thank you!
October 26, 2022
E.K.
ZION, IL
ZION, IL
October 21, 2022
Steven Howard
ELGIN, IL
ELGIN, IL