General RV of Greater Chicago (Huntley)
5796 Reviews
Recent Reviews:
July 5, 2026
Jennifer Smith
SOUTH ELGIN IL, IL
SOUTH ELGIN IL, IL
July 4, 2026
W.B.
Elburn IL, IL
Elburn IL, IL
My newly assigned service rep, Zach, did a wonderful job across the board: communication and service support. I imagine service is a challenging role, with diverse customer profiles and problems to solve.
I continue to be delighted by the team and the effort behind Thomas and the entire team. From Matt to Josh to Rich, I've come to trust fully in these people.
We've not had the best experience with the quality of our last two purchases from GRV. While I know processes are improving at GRV to suss out product quality issues during delivery, I'll feel confident and supported in purchasing our 3rd unit from GRV as soon as we're able, and tell folks we meet while traveling the same thing.
June 30, 2026
Kevin Bowen
WOODSTOCK IL, IL
WOODSTOCK IL, IL
June 30, 2026
Christopher Schmidt
Lake Mills WI, WI
Lake Mills WI, WI
June 30, 2026
Lauri Fortune
HAMPSHIRE IL, IL
HAMPSHIRE IL, IL
With Catherine helping me all of the issues were addressed and are still being addressed in a professional and timely manner. Catherine was kind enough to even give me a follow up call just to let me know where our RV stood in the midst of the repairs this is called Customer Service. This is called communication. This is where one dealership shines above another! Communication follow up results.
June 29, 2026
J.M.
GENEVA IL, IL
GENEVA IL, IL
June 28, 2026
Shon Zeller
WHEATON IL, IL
WHEATON IL, IL
June 28, 2026
James Burks
Mesa AZ, AZ
Mesa AZ, AZ
June 28, 2026
Douglas Ruth
SAINT CHARLES IL, IL
SAINT CHARLES IL, IL
At pick up following several repairs, all my questions were answered completely. Photos of the work in progress were available and shared. The rig was in front of a maintenance bay, electric power was nearby and used to open up the slides. Numerous technicians came through to greet me and check whether I was satisfied. I was totally pleased with the quality of work.
June 27, 2026
C.D.
ROCKFORD IL, IL
ROCKFORD IL, IL
Very good about explaining and answering questions.
I like how each department guided us through so nothing got left out.
Appreciate Joe's initial guidance with the looking and was able to answer our questions.
Appreciate David with his help on the financial end also with making it work with our budget very friendly and professional.
Was so impressed with Ed's. Oreintation to our new travel trailer. He did a excellent job. Was very detailed and wanted to make sure we knew our trailer. He even gave us a couple quizzes I liked that because I passed lol.
Your staff who greeted us when we came in very friendly.
Last,but not least the cookies 😋 yummy lol even though I only had 1.
June 27, 2026
J.P.
Lake in the Hills IL, IL
Lake in the Hills IL, IL