General RV of Greater Chicago (Huntley) Facebook Twitter Googlemaps Yelp

   5354 Reviews
14000 Automall Dr.
Huntley, IL 60142
847-669-5570
Visit Website

Recent Reviews:


NORTHBROOK, IL, IL
Zach Peter and Chris Bean provided exemplary customer service, resolved my problems, and answered all my questions in a very timely and efficient manner.
Report a concern

ELGIN, IL, IL
Friendly people, willing to help. Lots of stock
Report a concern

livingston, TX, TX
A Truly Exceptional Experience at General RV in Huntley! We recently brought our Grech Class B RV (Sprinter Van) in for a warranty repair and could not be more impressed with the outstanding service we received. From the moment we arrived, the entire team at General RV in Huntley went above and beyond to make us feel welcomed and cared for. They were incredibly friendly, knowledgeable, and accommodating—every step of the process felt easy and stress-free. We were traveling with our three dogs, and not only did they allow us to keep them inside with us, but everyone there made a point to stop and say hello (and give some pets!). It truly felt like we were among family. We were even able to take important work calls thanks to the comfortable environment. And the little touches made a big difference—fresh-baked cookies, pizza, filled fresh water tanks, and even letting us stay overnight while waiting for parts to arrive. The facility itself is neat, clean, and welcoming. It’s rare to find this level of hospitality and genuine care. We adore this location and will absolutely be back. Thank you to the entire team at General RV Huntley—you’ve earned lifelong customers! Special thanks to both Zac Calhoun (service advisor) and Thomas Hartman (Service Manager). These guys are PHENOMENAL. Ask for Zac and Thomas when going in for service.
Report a concern

EVERGREEN PARK, IL, IL
the personalized attention and how everyone paid attention to my needs. I felt we were treated like family.
Report a concern

WEST DUNDEE, IL, IL
Everyone from the person who greeted us at the door, to our sales rep, to the person that did our final walkthrough with us, was great! We were also very impressed just walking through your service area, everything seemed very neat and organized. Everyone we met was very polite and professional. Would highly recommend General RV!!
Report a concern

WILMINGTON, IL, IL
All associates were polite, courteous and very knowledgeable.
Report a concern

SCHAUMBURG, IL, IL
Excellent service and responsive to gas leak and water leak
Report a concern

Paris, MI, MI
Great service
Report a concern

Elburn, IL, IL
Although I've had to make quite a few trips to and from the Huntley location to manage our purchase, I can't say it's all bad, it's actually been a positive experience with folks I look forward to catching up with. The service team at GRV Huntley, IL has really stood out. People like Thomas, Justin, and Matt (just to name a few) consistently approach things with empathy, stay level-headed, and work collaboratively, which makes me feel genuinely supported as a GRV customer. We've bought our first two rigs from the Huntley location, and we plan to pick up our third there, largely because of the consistently great experience we've had with the service team over the years.
Report a concern

WEST CHICAGO, IL, IL
The whole buying process was great from Kaine to getting a good price to walk thru. All in all a great experience
Report a concern

CRYSTAL LAKE, IL, IL
Did the work that was asked and got it done in a timely fashion. The service rep kept me up to date with the progress.
Report a concern

CRYSTAL LAKE 60014, IL, IL
Helpful!
Report a concern

HEWITT, WI, WI
Competent and professional.
Report a concern

CHICAGO, IL, IL
I had a problem. The mechanics were able to determine it was an alternator’s gone bad. Sad that RV is only 2 years old, but at least problem found and $2000 later I will be back on the road.
Report a concern

DUNDEE, IL, IL
They did a great job replacing the roof on my fifth wheel
Report a concern

JANESVILLE, WI, WI
Our experience of purchasing a RV was positive. Everyone was knowledgeable about their job, very polite, and friendly. Before we took possession of the RV, I had questions. I was able to meassage my question and given a quick response. Someone from every department gave me their business card and cell phone number. We took possession of the RV a few days ago and can’t wait to use it.
Report a concern

TURLACK, CA, CA
They went above and beyond my expectations. I broke down a little ways from them and Thomas (service mgr) greeted me as soon as I walked in and had Jason write me up and was amazing (good luck on your hip replacement) immediately got my trailer in an inspection bay and had the situation diagnosed and immediate too. The whole axle assembly had to be replaced and it built and they picked it up from the manufacturer 45 minutes each way. I was back on the road the next day and was able to keep to my trip schedule. I really can’t begin to thank you enough for the great service.
Report a concern

CRYSTAL LAKE, IL, IL
They were great to help me buy my RV 7 years ago. The service department tries to get me in and out as soon as possible. The only regret is that it takes 2 and 1/2 weeks to have service this time of the year. Is it possible to hire more mechanics?
Report a concern

BATAVIA, IL, IL
I thought it was above and beyond the call of duty that they perservered with my pop up camper even though they usually don't work on them. It sounded like quite the project. They took on the job and figured out how to complete it! I was impressed with their diligence and commitment.
Report a concern

ALGONQUIN, IL, IL
Patrick was very informative and helpful while looking at travel trailers. The site is extremely clean and staff were very helpful.
Report a concern