I rent out my Rv when I’m not using it. General Rv is great about letting me make many potential appointments for when my renters return. If everything is good then general RV lets me cancel my appointment with no problem.
We had an incredible experience! As first-time buyers and new to the RV world, the team made the process incredibly smooth. Their response time is exceptional, and they are honest and supportive.
You’re 2 parts department people went well beyond of looking and taking care of me. I was very very happy with them. I would definitely buy more parts from them. Thank you, Kens Auto
I have always gotten excellent service from the folks at General RV. My latest experience with Justin was equally as good. I have a Camping World that is closer to my house where I have taken my RV in the past, but I find it is well worth the extra drive to go to General RV for the service I get.
Had to order some parts zack from the parts department was very professional knew what he was doing got back to me right away very pleased by the service
I recently had an issue with the hot water system in my RV, and I can't speak highly enough about the incredible service I received from Zack and Thomas in the General RV service department. From the moment I brought up my concern, they took it seriously and immediately crafted a thoughtful, well-executed plan to resolve the issue.
Thomas went above and beyond in keeping me informed and involved throughout the entire process, making sure I felt heard and understood every step of the way. Zack and Thomas turned what had been a very stressful situation into a smooth and painless experience—and I left fully satisfied.
Their professionalism, communication, and genuine care for the customer experience are truly extraordinary. I'm incredibly grateful for their support!