General RV of Greater Chicago (Huntley) Facebook Twitter Googlemaps Yelp

   4372 Reviews
14000 Automall Dr.
Huntley, IL 60142
847-669-5570
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Recent Reviews:


ELGIN, IL
Tom Deter is great to work with & loves his job. He’s full of knowledge & makes you feel at home. Zain was great too & helped us out a lot with the financing portion & explained every detail with us. The service department was helpful & answered all our questions. Overall, the biggest issue I had was when I took the RV trailer home & then drove down to Missouri, the drive was horrible. The trailer was swaying a lot & it didn’t feel safe. Well when I arrived at my destination in Missouri & unhitched the trailer, I found that the trailer was not hooked up correctly. First there was a cotter pin missing from the hitch pin so the entire assembly could have came off & the trailer would have possibly hit something or had been damaged. The second thing was the sway bar hitch, the small one the sway bar hooks up to, the lock it was completely off. I went & bought the required parts need for it to be safe & the drive back home from Missouri was way better & safer. Other than that, which I am not pleased about, everything went well. We are happy with our purchase & hope I can hear from someone regarding the hitch issue.

WOODSTOCK, IL
Good people

Albuquerque, NM
1) Quick to respond to my warranty claims!?

BRIDGEVIEW, IL
Quick response with a great attitude means a lot. Updates without having to call and bug anyone. Thanks

Oak Forest, IL
Delivery of vehicle went well

BELVIDERE, IL
Easy to deal with

WOODSTOCK, IL
Tom in sales was great, and the selection.

BARTLETT, IL
All service and storage available.

WEST DUNDEE IL
Everybody seems to be friendly very good service every time I’m there and good service department

POPLAR GROVE, IL
The service performed and the honesty I get from my service person Cal on what needs to get done.

AURORA, IL
It was a pleasure to work with Mathew in service. He was knowledgeable, prepared, and everything was done as promised.

CAROL STREAM, IL
Everyone is very friendly and seems like a big family. The selling manager, Jim, has really taken care of us with our concerns over our newly purchased used travel trailer. The parts department has a lot of variety. The only reason we didn’t give a perfect score is because some of the maintenance work done on the roof before delivery of our new purchase was done sloppily and the awning had duct tape on it during our walk through. We weren’t able to open it all the way when we agreed to buy it because it was parked close to another trailer.We would suggest selling a 3 yr old unit with an awning that is in better shape.

CRYSTAL LAKE, IL
I love the service writing department! I got my guys Matthew and Bill to take care of my RV needs! I trust them to get me the right answers and explain things in detail. Keep them around and give them large raises!!

WEST DUNDEE, IL
My Service Tech, Bill, was a tremendous help. Instead of just writing up my concerns about the fridge and tongue jack, he listened to the concerns and problem solved simple solutions that helped me avoid costly and unnecessary service costs. His professionalism and support were outstanding! Thank you!

ZION, IL
Having professional Sales people like Stephen Wightman. I appreciate his excellent service, giving me a wonderful experience at General RV. Lazy Days RV sucks.

CAROL STREAM, IL
Nice waiting area and facilities

ELK GROVE VILLAGE, IL
Location. Customer service at the service center.

ELGIN, IL
Your staff are very friendly, highly responsive and appear to be genuinely interested customers having an enjoyable experience

IL
Great service completed quickly

Manitowoc, WI
Clean Neat Friendly