We were treated very well and with professionalism. The staff greeted us, was friendly and provided us name tags. They made us feel special and that they appreciated our business. I would highly recommend them.
Didn’t feel pressured or rushed. Everyone treated us well. I feel like I overpaid by a few thousand dollars but, I got the camper I wanted and the time and patience you all showed us was worth a few extra dollars. I hope your attention and kindness to us will not die off if we must contact you again for any issues.
Everyone was very polite from beginning to end. Everything was very smooth. Everything on our camper was very well explained The only thing I didn't care for was we dealt with too many different people through the process.
Dan Smiley, our agent, help us in many’s ways. We came in for an inspection, to get our trailer resealed, check about a thermostat for the air conditioner, suggested getting a remote control new air conditioner, less time to put in. But when the inspection was completed, found a leak in the roof! We found out the whole roof was bad! Dan help with getting our insurance to pay for all of it, including the behind the cabinets. We just want to give thanks to Dan Smiley, and all the men that work on the repairs of our trailer. We would recommend General Rv, for rv’s and repair services. Thank you, for the great service! Rod and Marian Fox
I would say that everybody was very friendly. I would say that it took a very long time to get things done though so pros and cons I guess be careful with what you ask them to install. We asked them to install our tire gauge thinking they were gonna hot wire it to our battery. They literally screwed the tire cap on and then programmed the keypad and charge us $300 for that now we haven’t talked to them to see if they’ll take that charge off because they didn’t wire it or if they’ll wire it for us, but that’s the only complaint I had. They’re very nice very friendly very truthful I would say but yeah, I’d recommend them.
The inspection team and service department were outstanding at the North Canton location in comparison to Elizabethtown PA site where we purched our new 5th wheel. So much so we asked to have our servicing location changed to N. Canton!