The staff at the RV dealership were absolutely wonderful to work with. From the moment we walked in, everyone was friendly, patient, and genuinely helpful without being pushy. They took the time to answer every question, explain all the features clearly, and made the entire experience smooth and stress-free. They were very professional. I would definitely recommend them to anyone who is looking for a RV.
Everyone went above more than we ever expected! Our sales Matt Doran Marty J in finance and Dominic that did our walk thru. The sales manager not sure his name. Bryan that hooked up our camper and Jason that came and picked up our camper today! The receptionists when we first came.The manager in service dept!
Thank you for such a great experience! .
General RV did a good job on all the things I discussed with my advisor except one. A weld broke on a bracket for the exhaust. They did not repair the weld. I feel that General RV, being a Winnebago dealer would be able to repair this. I am still looking for a repair shop to fix the problem. Other than that, they did a great job.
Kristina Good made our entire experience top notch. She was incredibly knowledgeable and informative without being pushy, in the slightest. She took the time to understand what we wanted out of our RV and used her expertise to narrow down our search. Her friendliness and calm nature made the entire buying experience enjoyable and fun! Her enthusiasm about our travels was the topping on the cake. We will refer anyone we know looking to buy an RV to Kristina.
Robert Beavers is a Parts Sales Advisor in North Canton, Ohio. He is customer service: a wealth of knowledge and information with a smile! He is customer service at it's BEST!! He is definitely the reason I will continue to return to this location for all my RV needs and services.
I fully believe he should be recognized for his outstanding personality and customer satisfaction.
He makes me feel valued and heard. He isn't there JUST to do a Job, or "collect his pay check". He treats people the way we all want to be treated; truly we all should treat others the same way- with dignity and respect!!! Thank You So Much Robert Beavers!!!
Service was great, Gage was very professional and made sure I was kept informed of the progress and cost of my repairs, I was taken without a appointment because I am part of the KYC program.