Gage in the service department of General RV has been great. He is always able to get me and the wife the help we need. Working with the staff has always been easy and without complications. Chet in the sales staff was never pushy or trying to lead us to "his" choice but really listened and helped us make a decision that has made us very happy.
The entire GT9 service advisor team is knowledgeable, has excellent communication skills with the massive amount of work load presented to them daily. Each and every single one of them goes above and beyond to get it done, no matter what. Everyone there has incredible personalities to match the inspiring qualities that it takes to be successful at advising on RV's. It is no easy task and is not for the weak. And they prevail every single day. I dont know how I got this 360, but I am honored to say very loud and proud that the North Canton team is family!
My sales guy went above and beyond to serve us (TJ Waseity). Couldn’t recommend him more. Went above and beyond to pair us with our perfect 5th wheel for our family.
Customer service was extraordinary. General RV’s willingness to go the extra mile to fight for their customers to get things done in order to satisfy their customers needs is amazing!!! Jordan, Dan , and Rodney are pleasure to deal with and the service is amazing!!!
Our salesman Tj went all out to find a motorhome that suited our needs. Patsy was fantastic in the financial Dept helping us out and steering us in the right direction that suited us best. Dominic also did an excellent job doing the walk Thur with us and adding the parts that we wanted to add on our motorhome. They took a lot of the stress out working with these ppl.
The pricing and the help the salesman gave us. He was very good and knew all answers to the questions we had. Everyone there was very helpful and we are looking forward to years of dealing with General.
The sales people and staff made me feel important and made sure that I was part of the whole process and found me the perfect RV.
Thank you and all the staff for everything.
Tina Fosnaught
We had a difficult to find leak in our RV. The service advisor. Chris listened to our concerns about this and relayed that to the service technicians who did a thorough evaluation. After much testing, found the leak and repaired it. Overall, this was a very good experience.