We have had some issues with our unit and Nate in the service department has been great to work with!! He has been very helpful and was very professional!!
This is the first time I'm working with the service department - and so far so good, easy to set up an appointment and pretty thorough inspection report for fix-it items.
My service Mr Azar was great. Very helpful in getting the service work done in a timely manner and making sure I was aware of the work that was done. I have worked over the past 18 months with Mr Azar on many warranty issues all of which he was extremely helpful in getting completed. Extremely pleasant individual to work with and represents General RV extremely well. THANk YOU AGAIN FOR ALL YOUR HELP.
General RV is on top of their game. Best service department I have ever dealt with. I will buy my next camper from them. Sales department is awesome as well. Family owned store. The best. I have bought from 4 different camper dealerships and they are hands down the best in the nation.
We are new to the fifth-wheel life and we are very happy with their assistance in helping us choose the right unit for us as well as the service department who work hard to answer all of our questions and take care of trailer in a reliable and quick manner.
It’s always good when the problem you bring your RV in for gets solved and in a timely manner, and always do a walk around your RV to make sure everything else gets attention about potential problems that should be addressed before it becomes a problem which is very helpful and potentially cost saving.