We never felt pressured to buy any particular RV. Once we purchased a class A, we have numerous issues with it, which is very disappointing, but the service area has been great and is working with us to fix all of the issues.
Alan has been a trusted Service Salesman and always gives all the information I need to make decisions on my RV repairs. I value the quality and prompt work the service department does for my RV repairs.
Really liked the time that was spent with us when looking for new rv. Our salesman (Matt) was very knowledgeable about the different units shown to us. The process of financing was very easy, Angeline was very helpful. The day picking it up Aaron walked us through the process-he was excellent. He knew all the specifics of the unit. We had a great experience for the second time.
My wife and I went there a little over a year ago just to start thinking about upgrading our travel trailer to a newer version and one that didn't need so much maintenance. We were met by Mike litka at General RV. That one and only visit as we spoke with Mike and he talked to us about the process was very impactful enough to bring us back over a year later. My wife and I had to purchase a annotube for our albatross coyote. That simple purchased at Camping World turned into looking around the lot at used campers and eventually ending up a general rv. As for Mike and he was busy so we went to Kevin. Kevin was very helpful courteous and extremely knowledgeable about the products on the lot. We gave him a price point to which he's stuck by or is no haggling and between himself Mike and Todd the money man we decided to go ahead and make our purchase for a beautiful 2022 Grand Design imagine 2600. It was the best move we ever made. Enough of a move to trade in my 2003 Harley Road King Classic anniversary bike. It was a very easy decision crazy as that sounds but my wife is no longer able to ride on the back of a motorcycle cuz of a medical condition. So we did the next best thing and got something we both could enjoy. You will not be discouraged or disappointed in the sales staff and finance department to which most mistakes are made by dealerships. I can assure you and speak from the heart to tell you that this is about the most honest store I've ever made a purchase of this magnitude before. Do not hesitate if you're feeling the bug and you want to upgrade and or make your first purchase this is the place you want to go, just do it. Keep up the great work staff, you're an amazing group. And one more compliment come after the purchase and before we were able to take it home Sean gave us a walk through and showed us everything about our new camper Amber. So beginning to end it was a great experience.
Happy with GRV. Disappointed in the engineering of the Admiral RV. Apparently these aren’t engineered to be driven on Ohio highways. Consequently you had to listen to my rants of wood trim falling on the floor.