Robert Beavers is a Parts Sales Advisor in North Canton, Ohio. He is customer service: a wealth of knowledge and information with a smile! He is customer service at it's BEST!! He is definitely the reason I will continue to return to this location for all my RV needs and services.
I fully believe he should be recognized for his outstanding personality and customer satisfaction.
He makes me feel valued and heard. He isn't there JUST to do a Job, or "collect his pay check". He treats people the way we all want to be treated; truly we all should treat others the same way- with dignity and respect!!! Thank You So Much Robert Beavers!!!
Service was great, Gage was very professional and made sure I was kept informed of the progress and cost of my repairs, I was taken without a appointment because I am part of the KYC program.
Relaxed atmosphere- no high pressure tactics. Friendly staff everywhere you look working to make the experience a pleasant one. Good value, great selection and close to home. Service Dept. (John) was fantastic and took the time to help me feel comfortable with hooking up and trailering our trailer for the first time (helped me set trailer brakes properly, and shared some of his wisdom along the way). Patsy in financing was a real pleasure to get to know and made the process relaxing and comfortable.
Everyone was very pleasant, TJ was fun to work with, didnt act like we were a bother to help find our camper. Likec when we showed up to pick our camper up, the name tags, the sign next to our camper, meeting the other people we would deal with. Over all very pleasant. TJ and your lot was refered to us by 2 of our friends
They were very willing to answer my questions and their predelivery process seems complete. Their salesman, Kevin Ketler, did everything he could to accommodate my wishes.
Kevin in sales was very good, very patient and answered all our questions. Very personable both in person and on the phone.
Hudson who showed and demonstrated the trailer was also very informative and thorough. Did not rush us at all and wanted to make sure we were comfortable with everything.
Dan Smiley in service I have known for years and he has always taken good care of us with our previous trailer.
Tom in parts always takes good care of me.
Sales was great to work with, Service has worked very hard to get my unit operating correctly, and get it to me, I was very impressed wih the clean up they did, inside and out,TOP NOTCH ALL THE WAY AROUND, Thank all of you for all your hard work