I have been to the parts area a few times and had excellent service, so when I jackknifed the camper, I immediately took my every to General RV for the service department to repair the damage. The repair was completed in a reasonable time frame and at a fair cost. Before I left and when I got home I checked the area over and I am completely satisfied with the repair work. I will continue to visit General RV for part and service and will recommend them to family and friends
Thanks
Don Simpson
Heather in service is your asset fair and consice. Understood my issue and quoted exactly what was needed. Good to see Travis your inspecter is still at it to, thorough and no bs. I had a bad knee and someone took the chairs away and customers were sitting on the curb. I stood in massive pain. What can I tell you I’m an old dude lol. All in all I’m glad I purchased and am serviced by General RV. If you need a quality control guy to fix stuff I’m the guy lol.
Keith was super helpful, work with me side by side to resolve some issues with the coach. He delivered service as I would and was amazing. Unfortunately the coach ended up having some issues not able to be resolved an I've been at winnebago for a week and thdy are just now looking at it. Not the dealers fault. Thanks for the help.
I like the company but dislike that it doesn’t seem to understand people buy RVs to travel. Any repairs can’t be diagnosed and repaired in timely manner. We suffered a month unable to put our slider out while traveling. What pain!
All the people that we worked with at General were super nice and made me feel like they truly cared.
I was genuinely impressed. I had read stay away from big businesses they only care about money but not true at the North Canton store. Thank you all!
At time of delivery, everyone was so great at welcoming and polite. It wasn’t a big box store experience that I expected. I had very little to do with the salesman and he wasn’t there the day I picked it up but everyone else through the entire company was phenomenal.