All personnel work as an efficient team educating the customer in the available General RV product. The leisurely no hassle buying process assists the customer to select the most suitable RV for their budget and new lifestyle.
Your dealer was willing to order a camper that you did not have, even though you have at least 700+ other units in stock. The dealer 6 miles from my house wouldn’t even talk to us about it. They wanted to sell something of the lot. Thanks to you we have exactly what we wanted!
Every step of the way was amazing from Bob my sales associate to my demo and picking up the trailer. I left with all my questions answered and knowing if I had anymore they would be happy to help! Highly reccomend and will be back for sure.
Really appreciated the honesty and concern each person had for us and our purchase situation. Each person we dealt with was both knowledgeable and concerned. Would definitely recommend this company to others wanting to purchase a camping vehicle. Chuck
Very well organized and orchestrated. Kristina Good was extremely patient, insightful, and informative. After viewing many C-class's she learned what we liked & didn't like, then showed us what she thought we would like - and that was it, the one we ended up buying. With her experience we negotiated a price with the financial person.
Newbees be advised - the decision-making isn't over at that point, so don't relax. There's a Business Manager to guide you through Loan consideration, GAP insurance, Tyron tire protection, ECP paint & interior protection, Tire Shield, Coach-Net insurance, CornerStone extended warranty, and final sale. They support your purchase in all facets (or perhaps negatively, consider this more selling pressure).
A Technician will go over your purchase to correct agreed upon deficiencies, or for new, everything. Before you drive off, a Delivery Specialist will show and explain everything about your RV, asking the Tech to fix what you might discover. The D.S. will show you the Accessory area and advise items you may want to purchase.
We discovered our camera didn't come on in reverse even though the camera worked. We noticed a couple other adjustments. They had us bring it back the next day and fixed or addressed everything at no charge. The Service Area is incredibly busy, so if you wait, plan to spend the day and bring a lunch.
My only suggestion would be that they have a microwave sandwich vendor machine in the Service area. They do have a notebook of local area food delivery services, but are mostly pizza-type food. Nothing is really within walking distance other than the Sales building across the road which has pop and snacks.
Overall, we are quite pleased with the process and purchase.