I liked General RV's Communication during the buying process, thanks to Jack and Todd, including the service received during the delivery of our class B, thanks to Craig. The how to use and inspection of our new Class B was a thorough process in the delivery which was given to us by an expert and being new to class B we greatly appreciated the attention to detail.
Patient and helpful staff, even though I worked a deal with the Internet team Carter was welcoming no less. Demo appointment answered all of our questions and set us up with accessories we didn't know we needed. We appreciate all the help.
Everyone was polite and very Attentive to us , You All went above and Beyond to Help us Out, You took the time to show us all about our new camper, Explaining every hook up and Every Detail about our New Camper! We Thank You All for A Pleasant Experience! Will be sure to Tell all Our Friends and Family !
Thank You!
Dwayne and Tammy Addleman
Everyone is very friendly and professional and feels like a huge family run business with a welcoming feel. The dealership was beautiful and was well planned out. General RV spent a lot of time and energy into making the best possible experience for the customer.
I am a first time RV buyer and was at the RV show in Cleveland IX Center. My friend and I met TJ and he talked us through the various class C motorhomes. He did a very good job and I settled on the four wins 28Z. After I met with TJ I met with Todd in finance and he was very professional and did a great job and then had a phone call from Matthew with Insurance and I eventually went with progressive through Matthew yesterday my son and I did our walk-through and signed the final papers. Christina led the walk-through and did a very nice job obviously as a first time RV buyer it’s still a little overwhelming. There were a few things wrong with the coach and general is working on those. I was a little disappointed that the vehicle brand new RV had 498 miles on it. I do understand that it had to be driven to general. I just assumed it would be less than that, other than that, I’m very pleased with my experience with general and the team.