After selecting the perfect RV for my wife and me, the negotiations went well. Rusty did a great job of showing us trailers with features we wanted. Jarod walked us through the financial details expertly. When we returned to drop off our trade-in and get our new trailer, the walk through with Hadley was great. We especially liked the service department walk through. We wrapped up the final paperwork with Jarod, and a technician helped us hookup the trailer. All in all, it was great to work with the team there!
Kevin was understanding in what our must haves were while sticking to our budget. He made us feel like friends instead of just another sale. He didn't try to pressure us into purchasing something that we didnt need or want. Marty was super helpful and explained everything throughout the financing. Overall, everyone was very nice and willing to answer any questions we had. Great place to buy! We'll be back when we need to upgrade!
Heather was great. Trying to connect to her via phone; almost impossible. If I’m being honest, the girl sitting at the desk at the service department seems bothered when you come in and I see a lot of people sitting around and not much going on and I wonder why every time I call nobody will pick up the phone. Once you get connected with your service advisor like Heather, they’re wonderful.
Overall experience was great. Chris Dawson went over and above to make our deal happen. The delivery staff was patient and courteous. Hudson made sure we were comfortable with all systems before we actually hooked up and hit the road.
No pushy sales people. Easy to work with. Friendly, respectful,kind. The family atmosphere. I have always been involved in personal family business. I love what this company has built.