General RV of Greater Cleveland (North Canton) Facebook Twitter Googlemaps Yelp

   9345 Reviews
3063 Greensburg Rd.
North Canton, OH 44720
330-896-8977
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Recent Reviews:


PORT WASHINGTON OH, OH
Alan is a great guy to work with for the service of my campers
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Thornville OH, OH
I have purchased two campers from RCD in the past. We were looking to trade two campers in on our dream toy hauler. RCD wouldn’t work with us like General RV did and more specifically Kevin my sales rep and Jon with finance. Big shout out to these outstanding employees. You two and the General RV family made our dreams come true.
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SHILOH OH, OH
Heather was very knowledgeable and was a pleasure to work with. The service performed was to our satisfaction.
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NAVARRE OH, OH
From our sales person Dan to Jason and especially David our delivery Specialist we received excellent care.
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AKRON OH, OH
Service advisor was great and accommodating. Captures everything. Follow up was challenging trying to get hold of someone for updates and it seem like they had phone line issues.
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NORTH CANTON OH, OH
Accomodating service to make any issues corrected!
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MASSILLON OH, OH
Parts department was concerned if I needed help or found everything !
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WARREN PA, PA
Getting the deal I wanted took a little while but once we had that hammered out the rest of the experience was great. Carter my salesman did a good job in keeping the deal alive and Dillion on delivery was great and was knowledgeable about the unit and answered questions and introduced me to the service department also.
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KENT OH, OH
Friendly people
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CHAGRIN FALLS OH, OH
I felt the service was really very good in that the service advisor, Heather Leisure, spent good amount of time going over the issues when the RV was dropped off and then called to give preliminary results. After discussing the of filling the fresh water tank, I asked if she could take a second look because I wasn't sure I had set the valves correctly (i hadn't), She went back and addressed this and resolved it. I appreciated that she took extra time to ensure it was working properly. I also like the set up of the service center the way you pull into the facility. Overall, with that and Heathers work, it was very professionally done.
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CANTON OH, OH
Super fast service in a huge clean facility with polite knowledgeable employees.
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Coolville OH, OH
Very attentive to our needs. even though we were late they got to us quickly. Reviewed the camper for things like caulking and recalled some areas.
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NOVELTY OH, OH
I have always found the staff to be friendly and always taking the extra step to ensure I am satisfied. Dan Smiley covered everything I needed addressed and even made sure my rig got to Ganley Ford for its 5 yr inspection and oil change
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coaldale CO, CO
Very professional and willing to work well with my trade!
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WADSWORTH OH, OH
Heather was good to work with and was professional throughout the process. However, the scheduling and service appointment process could use improvement. For my most recent appointment, I had a scheduled time of 2:00 PM on a Friday. When I arrived, I was informed that the service department was only then getting to their 9:00 AM appointments from that same day. My RV was not ready for pickup until late afternoon on the following Wednesday (I believe the work may have actually been completed late Tuesday or Wednesday morning). On a previous appointment, I had a scheduled time of 10:30 AM. I took a vacation day from work specifically for the appointment. However, my RV was not looked at by a technician until approximately 3:30 PM. At that point, it was discovered that the parts I had been told were available to complete the work were not actually carried by the parts department. As a result, no work was completed despite waiting more than five and a half hours. Experiences like these create a significant level of frustration and have led me to consider other service options moving forward.
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KELLEYS ISLAND OH, OH
I received what I needed in a timely manner.
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BONITA SPRINGS FL, FL
Bill in parts was exception helping us select what we needed
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ALIQUIPPA PA, PA
I like your keeping u camping policy. It’s one of the reasons we purchased from general rv.
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ashtabula OH, OH
Easy to schedule the work, check in process was seamless, and liked the fact that my camper got general inspection for free.
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NEW MATAMORAS OH, OH
We were fortunate to work with Dan who was very accommodating, pleasant and good to work with! We were worked in, after a scheduling issue, and Dan managed to get us in and got our toy hauler fixed!
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