After making the appointment I liked that a follow up call to remind me of the appointment and having a power hook up for staying overnight was great. The work was done as expected thanks
We had issues with getting water into tank. They got a tech out to talk to us. When we got home ant tried what he said it seemed to be what was wrong. Thank you
Every one of the employees were exceptional. Very polite and kind! When it comes time to trade in, we will be back! we are bringing our daughter to come by an RV within the next three or four months and we will only shop at General RV!
We have had some issues with our unit and Nate in the service department has been great to work with!! He has been very helpful and was very professional!!
This is the first time I'm working with the service department - and so far so good, easy to set up an appointment and pretty thorough inspection report for fix-it items.
My service Mr Azar was great. Very helpful in getting the service work done in a timely manner and making sure I was aware of the work that was done. I have worked over the past 18 months with Mr Azar on many warranty issues all of which he was extremely helpful in getting completed. Extremely pleasant individual to work with and represents General RV extremely well. THANk YOU AGAIN FOR ALL YOUR HELP.
General RV is on top of their game. Best service department I have ever dealt with. I will buy my next camper from them. Sales department is awesome as well. Family owned store. The best. I have bought from 4 different camper dealerships and they are hands down the best in the nation.