Heather and my mechanic took an unpleasant situation and turned it around! Heather kept me informed throughout the day with status updates. She even pointed out additional items I didnt list that they would address My mechanic did not take the easy way out. He went the extra mile and improved on how Thor ran production wiring.
From start to finish was exceptional. Mark our salesman was honest and helpful all the way through and after. When we did our walkthrough with Zack he was very thorough and made sure we understood everything. Then we went to sign everything with Justin and he was the best financial manager that we ever worked with. All and all everyone is very helpful and knowledgeable.
Carter made the buying experience pretty easy. No pushing services I did not want. The service technicians were very helpful with showing me how to hook up the fifth wheel. Greg did a good job showing me how all the systems worked. He even convinced me to buy slide toppers. Overall very accommodating to meet my scheduling needs.
We talked to Jordan. She said an appointment up for us to have our broken back wall frame repair repaired on our Grand Design this wheel.
John and Michael in the body shop that is a great job taking care of the situation
They did it and virtually fair amount of time because we waited that day for the unit to be repaired