Gage did a great job of keeping me informed thru the process. He even arranged a ride home when the work took longer than expected. Gage listened to my concerns.
Allan was very helpful in providing the needed service, giving me updates and explaining the issues; also providing helpful information for proper maintenance. Very satisfied.
Jack and Marty were very easy to talk with and answered out questions. I haave not been out with the motor home yet,hopfully nest week. It is a learning curve transitionoing from a travel trailor to a motor home.(less storage and the need to for tow vehicle) . I do have to say the drivability of the motor home is not what I expected. It did not handle very well on the highway or bumpy roads. I think a test drive would have help answer some of these questions.
take care Jim and Pat
We were traveling from Upstate New York to Colorado. Develop propane leak. Found General RV in Akron and went there when they opened. No appointment. Heather was our rep. Fantastic job by her and entire staff. The diagnosed problem, kept us informed through out the day and fix the problem. We have been to other General RV dealers and have not always found the same service. Much appreciated by General RV of Akron.
Deanna, Matt, Marty and Greg were all very nice, knowledgeable and helpful they made us feel very comfortable with asking questions and helping us find the right RV for us.
Jordan is awesome!! She walked me through all the repairs that were done. At first I didn’t think she really knew about RV’s and she had just enough knowledge to do her job.
The staff were very kind and professional. I like they they were able to match a competitive price for the camper we chose. The competitive price was with another camper retailer in Cincinnati over 4 hours away. Also we were led through each of the campers as opposed to letting us just roam around.
While the location isn’t very convenient for where I live, their keep you camping program has been very helpful. My service advisor has done a lot to help in my recent experience. Good guy and I’m back on the road thanks to him.