I have always had great experience with the service department. When I picked up our motorhome from winter service and storage. Al was my main contact this time as he started handling my an account last fall 2025.. Al went above and beyond when I picked up our motorhome in my opinion. He took the time with me to start the coach, run the generator, slides out and run ac to make sure everything was in working condition. Never had that before, but really appreciated the extra effort Al provided.
Thanks
Scott
We had a warranty issue with the Winnebago solis heater and hot water. Heather took care of everything from start to finish. Everything was fixed within a day to our satisfaction. The technician came out as well to show us what was done and answered all questions. Both of them were very professional yet friendly and accommodating. They are a credit to general RV here in Canton .
Quick prompt service. We called with an issue, not expecting for them to be able to get us in. But they had us bring our camper right now and took care of the problem we were in and out in less than an hour.
The staff at the RV dealership were absolutely wonderful to work with. From the moment we walked in, everyone was friendly, patient, and genuinely helpful without being pushy. They took the time to answer every question, explain all the features clearly, and made the entire experience smooth and stress-free. They were very professional. I would definitely recommend them to anyone who is looking for a RV.
Everyone went above more than we ever expected! Our sales Matt Doran Marty J in finance and Dominic that did our walk thru. The sales manager not sure his name. Bryan that hooked up our camper and Jason that came and picked up our camper today! The receptionists when we first came.The manager in service dept!
Thank you for such a great experience! .
General RV did a good job on all the things I discussed with my advisor except one. A weld broke on a bracket for the exhaust. They did not repair the weld. I feel that General RV, being a Winnebago dealer would be able to repair this. I am still looking for a repair shop to fix the problem. Other than that, they did a great job.
Kristina Good made our entire experience top notch. She was incredibly knowledgeable and informative without being pushy, in the slightest. She took the time to understand what we wanted out of our RV and used her expertise to narrow down our search. Her friendliness and calm nature made the entire buying experience enjoyable and fun! Her enthusiasm about our travels was the topping on the cake. We will refer anyone we know looking to buy an RV to Kristina.