Jeff in service was extremely helpful. He took care of all of our concerns and maintenance issues in a timely manner. He made our visit easy and quick.
Anthony was a pleasure to work with. He was very accommodating and didn’t come across as pushy. Rod was polite and respectful during the finance portion. So far all the employees that I have dealt with have been great.
I brought my Alliance Delta Ultralight RK234 for some warranty repairs that occurred during my first camping trip after buying my trailer this past June. I called on a Friday while still at the campground. General RV was able to get me in as part of their Keep Them Camping Program because the issues I was experiencing were rated as camping critical. I met with Mike Johnson the Service Advisor who did an excellent job. I asked who the RV Tech was and was told he name was Paige who solved all my problems and also did an excellent job. Mike recorded my issues, gave me a realistic idea of time it may take and we went through each of the problems. When the repairs were completed Mike walked through each repair to make sure it was done. One question regarding the furnace repair, Mike reached out to Paige who answered my question. I was so appreciative to get all the repairs done in that visit. Great job Mike and Paige!
We were treated very warm, friendly manner by each person we met. Our questions were answered informatively and thoroughly.
Everything was handled in an orderly manner.
The facility is clean, bright, and very nice. The lot is also very large with an excellent selection of all kinds of campers. The staff are friendly and the purchasing experience was good start to finish.