Everyone was very helpful and worked with us to get the right price and payment. Only downside was when we picked up our fifth wheel, they were still working on it and missed a part.
I love the excellent service they give. Jeremey in the service department keeps me well informed about the progress going on with my trailer in the shop.
I call in the morning and they got me in at 2:00 that afternoon that is very prompt scheduling and the work was done perfectly
I was notified that the job would probably take about 3 hours in advance but the job got done in about two
Trevor Tyler in the service department is fantastic! Great service and great follow through.
Sales Manager Jeff was also wonderful to work with and full of information.
Jeremy was fabulous throughout the whole experience. He was efficient, tenacious with my insurance company, and kept me informed. He's a 10/10. Also, the repairs themselves were done well; my 5th wheel looks brand new.
We called for a part the lady said you had it and would hold it for me. We picked it up and when we got home it was the wrong part. We called and the gentleman apologized, and gave us a little break on the right part because we had to travel so far.
Service was done when they said it would be and everything was completed. Price was good too.
I would recommend General RV for service. Plus the location was easy to get to without traffic issues.
We always have Trevor Tyler as our tech guy. He is awesome!! Treats is with respect and always lets us know the problem an the progress of the repairs.
From start to finish it was a great experience. From just looking at the RV to finance to the walk-through, everyone took their time and explained everything. Definitely recommend General RV in Wayland Michigan.