The service department is very organized and competent. We especially liked our Service Advisor, Sandy Mitchell. It is very difficult to find good RV maintenance service in Jacksonville, so it’s good to know that we can rely on General RV.
I like their honesty. I like their expanded knowledge. I like how they make you feel. They are sales people doing a job of selling—but only if you want to buy. It’s not high pressure but high knowledge ensuring you know what you are doing before you sign—then after you sign a thorough walk thru with a knowledgeable member telling you everything about your new purchase.
Great customer service. The service department really works hard to make sure your issue are taken care of. And the service technicians are very noticeably. Will highly recommend general tv.
Terrance was great, from the time I came it til the work was done he was on top it. The shop did a great job as well and were very fast. The parts department got the parts fast and were very friendly. Thanks again
We received excellent service at their service center.
Ashley kept up us informed and updated during the diagnose phase.
She also informed us about he issue and took care of all paperwork with no delays.
Thank you
I had a great experience. Found the perfect camper for what my family needed and it was everything they showed and more. 10/10.
Jason Z. Was the best sales person. Chuck was an amazing financial advisor, and Octavia was the best delivery coordinator. Kyle took his time during the walk though. I truly appreciate every single one of them.