Customer service and professional courtesy given to their customers. Highly recommend anyone interested in purchasing a RV to contact and wirk with this dealership.
I had warranty work done on my RV today at General RV. I have been an avid camper for over 50 years. I’ve owned multiple types of RVs purchased from different dealerships. I was impressed by Terrence, the service manager. He was very professional, extremely knowledgeable and polite. I had just a few minor problems, with my Grand Design Transcend. The service techs took care of the repairs and I drove home the same day. I would recommend this dealership and it’s service department to anyone looking for a quality RV and quality service.
We have bought 3 units from Jacksonville general RV. Cheynan grimaldi and the manager at this branch have been outstanding start to finish.
We will be continuing to do business in the long term with their team.
10/10 would highly recommend to anyone.
I like that Amanda is always able to work with me when I need to bring my unit in for repairs or service. I live over an hour away and work during the hours/days that normal drop off and pick up is
WE PURCHASED OUR RV NEW, WE HAD SEVERAL PROBLEMS WITH IT, BUT, WE WERE ABLE TO GET RIGHT IN AND GET REPAIRS WITHOUT WAITING, NO APPT NEEDED, TOLD US TO BRING OT RIGHT IN.