General RV of Greater Jacksonville (Orange Park) Facebook Twitter Googlemaps Yelp

   6156 Reviews
1577 Wells Rd.
Orange Park, FL 32073
904-458-3000
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Recent Reviews:


RICHFIELD OH, OH
Catherine, our General RV parts associate, was extremely helpful. She identified the correct wiper blades and completed the installation quickly.
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Personal service and great communication of service needs
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SAINT AUGUSTINE FL, FL
The staff did not feel rushed. They took their time to understand my needs and went above and beyond those as well to find even more alternatives
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ST JOHNS FL, FL
Friendly and helpful staff with patience and kindness towards a new to RV couple. The grounds were clean and full of RV Choices. Thank you for a positive experience!
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HAMPTON GA, GA
Emily ensured I was setup with Marshall and Dave for a smooth delivery. I also enjoyed installing the capture plate with some assistance in liquid sunshine (in bucket’s) after the application of the fabric and exterior protection package was finally finished with the coach after the walk through. Except for getting soaked it was a great experience. Katherine was very helpful in the accessories/parts as well. All in all great team of professionals.
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ANDERSON SC, SC
Prompt responsive service with a positive approach, very personable, thorough, helpful. Emily was exceptional from the first contact and addressed all the issues, reassuring us every step, taking the time to help orient us. Marshal was so helpful and patient cordenating every detail Vaden the hitch specialist was very helpful with a unique hitch setup that was very sophisticated. Unfortunately I have a few names absent from my memory that follow...the hitch installer worked with me to understand the complexity and get the set up right the first time... The manager kept in communication and directly communicated with us as well overseeing the operation start to finish ... Two other associates helped to support the setup and made thiings like transfering the bike rack and bikes a s a simple team approach task, with everyone involved and helping.. The finace representative was experienced and professional very perso able, listened and did not pressure us in any way, a refreshing, pleasant experience. The only reason the rating is not a 10 was a minor Travesty with the initial representative were we just did not click and felt that we were not communicating on the same channel... Emily noticed the tension and re assigned us to a different team member understanding tbe tension of a long day of orientation , a big Investment and a demanding day of details. Having us stay overnight hooked up overnight to make the end of the day easy and to assure us that we could use the features first hand and address any problems before leaving was a very kind gesture and stress reliever ... thankyou to everyone for there patience kindness dedication and class A service...it has made the process truly a pleasure and fond memory...Captain Roger and Dr Gemma
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ST. MARY FL, FL
Very straight forward and after sale yall made me feel special. Very nice touch
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MIDDLEBURG FL, FL
Despite purchasing a too small Van Camper just a few months ago, they helped us get the maximum amount possible from the Van Camper and got us into a Class A, that we should have done in the first place! They were friendly, helpful and quick to respond to any issues we encountered along the way.
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WAYCROSS GA, GA
Great service
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MIDDLEBURG FL, FL
Very nice people my salesperson and my finance person but the repair they were supposed to repair my wallpaper by the window on the side out. They said they was gonna fix it and they didn’t when it was delivered to me I went in and looked at it after they set it up, and it was not repaired. When I hooked up the power to it. I had a little smoke coming out of where the heater is on the outside it was smoking coming out of there smell like the wires were burning, but everything kind of looks good on it now I don’t know if it was wet in there when I hooked the power up or not, but everything seems fine now that everything else great place to buy from.
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JACKSONVILLE FL, FL
Customer service was great and everyone was courteous polite pleasant.
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TOWNSEND GA, GA
We had the BEST CUSTOMER SERVICE from Hailey, Jay and Fig. They went up and above to make our service visit right. We appreciate them tremendously!!!!
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jacksonville FL, FL
Thorough explanation and tour of the camper. This is our first camper and Jason was awesome. Salesman showed us what we were looking for.
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ORANGE PARK FL, FL
Amanda is always on top of any project or problem I have given her. She is very professional and treats you like family as does everyone there. They give their best and make it better.
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MIDWAY GA, GA
Great sales and service team. The show team might need a little.work.
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KEYSTONE HEIGHTS FL, FL
Since we are not first time rv owners, we have our past experiences to compare with Jacksonville Gen RV. We were very impressed and pleased by our thorough walk through by Jason. His personal experience as an RV owner was very helpful in buying our 1st motor home. Our very experienced salesman Rick knew exactly what we were looking for and was able to help us decide on a new to us motor home.
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Shady Cove OR, OR
Haley did everything she could to get me in and out as soon as possible. Great customer service
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ORANGE PARK FL, FL
Service advisor took care of everything
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JACKSONVILLE FL, FL
Very nice and experienced personality
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SATSUMA FL, FL
just went in there retail store and it was good, had every thing I needed
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