Rick Baker was a pleasure to work with knew the product and not pushy
Jarrell on the walk thru was also a pleasure and went over everything and got an answer if he did not know
Everyone from sales to service was professional and very helpful. There was no high pressure sales tactics. They were very patient. We took a few months to decide. When we were finally ready, they made the process easy and enjoyable.
Everyone we met was professional and knowledgeable. Their friendliness was evident and appreciated. We felt very much at home. Thanks so much for the hospitality.
Follow through of service from West Chester PA to Jacksonville FL. General RV was helpful and inept of things all the way through and got us back on the road. Hats off to Sandy at General RV in Jacksonville, our service rep, for her diligence.
Our dealings with General RV began at the Florida RV Super Show in Tampa. From the salesman to the finance folks, they were all willing to work with us in a positive way. Once our RV was built and delivered, they continued to be top notch. When we took delivery, everyone at the dealership was professional and willing to answer all questions with no pressure tactics. Thank you to everyone at General RV of Greater Jacksonville!
Everything! Our whole experience from start to finish was great! This is our 1st ever recreational vehicle purchase and we are so thankful for the experience we had with each individual we met during our purchase! The ladies at the reception desk are so sweet and welcoming! Our sales advisor was Mark Johnson and he will find just what you are looking for! We looked at only a few because Mark heard our needs and narrowed down the lot! And he even stayed late for us! Thanks Mark!! Scott McLeod, he was our finance advisor and he worked a few long nights to make that deal with the bank so this could happen for us! Praise God! Our walk through was a blast all thanks to Mark Roblow! It was a comical education and we loved it! A shout out to the pre delivery team, Emily and another young lady that helped me greatly I called in to set up pick up. Detail did a great job as well! Thanks to everyone who has also reached out to make sure everything is going well after our purchase! Yall have made us feel extremely special and we feel so blessed and thankful we chose to stop in that late Saturday afternoon! Thanks General RV Team!
Needed a part..they had it and even though I skidded in there right before closing they so kindly took care of me. They aren’t close to where I live so I was so grateful for that. Thank you!