The Maintenace shop staff was very helpful and explained our issues. they took extra time to make sure we understood the effected systems and what repairs they completed and why.
I read a lot of reviews about General RV. Most of them were very bad. Which I have always been told that you will hear more about people complaining than people that are happy. Which is sad.
For my own experience I can only talk about the General RV Center in Orange Park Florida.
All I can say is that they were great ! I was treated with respect, kindness, and compassion. If you have the chance to purchase a RV from them. You will be extremely happy with your purchase. So don’t hesitate to contact them for your RV purchase. Ms Lily Gonzales was a great person to work with as well as all the other women and men I dealt with in Orange Park Florida. I would definitely recommend her and General RV Center for a great price and excellent customer support.
The team was welcoming front the front door to back. Our sales man Noah was very patient, professional he was very patient he showed that he wanted to make sure we were happy with the unit we wanted. Sales manager (sorry but forgot his name) he was very caring he made sure we were happy with financing ideals and options. An old boy the gentleman that did our walk thru of our new unit he was amazing, he made sure we understood everything before moving to the next. He answered all of our questions very helpful understanding professional well educated on the operating of the unit. This was the best interaction we have ever had at any dealer. The finance Manger also continued the professional interaction by making sure he explained everything and made sure we understood
Great job Genera RV team.
Next time we need an outdoor rug, and a cap( lol) other RV dealers has nothing on you guys. Great job.
The staff treated us professionally and with courtesy. Octavia was very helpful, provided us with everything we needed, and took the stress out of our buying experience.