We had a great experience with Kelly at General RV! We stopped in to look around and see what floor plans we liked. Kelly was great, thorough, transparent, and zero pressure! We haven’t had the camper long enough to be 100% sure, but we felt like General RV was willing to stand behind their product.
The knowledge of the service coordinator was excellent. I think the service rates are very expensive if I didn’t have a warranty and you are penslized if you didn’t buy there.
I always receive great service while I'm there. They listen to what my concerns are, and make sure to have them repaired or the parts ordered when im ready to pick it up.
We had an excellent salesman, service person that walked us through the couch and an amazing financial representative. If ever anyone asked me about the service provider, I will gladly recommend them highly to general RV. Let them know we appreciated them.
The personal from service very professional and helpful was very proud and satisfied on the work and attention to the customer super friendly staff and helpful thank you for a great job
I was greeted when entering the service facility with a smile and verbal response.
Ashley Lyon did a wonderful job of assisting me with questions and giving me pertinent and quick answers to questions in regard to my RV Service and Needs.
Kyle, service manager, is also very friendly and accommodating each time we see each other.
Kyle has a great attitude and seems to never be in a big hurry. Always willing to speak and greet.
Kenny in the Service Dept. is always willing to give me verbal explanations of all he did. He’s a very knowledgeable gentleman and glad to have him working on my unit most of the time when I carry it in.