General RV of Greater Jacksonville (Orange Park) Facebook Twitter Googlemaps Yelp

   5760 Reviews
1577 Wells Rd.
Orange Park, FL 32073
904-458-3000
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Recent Reviews:


WASHINGTON, MI, MI
Very nice and understanding of need that were addressed
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WAYCROSS, GA, GA
Service department is very friendly and keeps you informed thru the whole appointment.
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WEST PALM BEACH, FL, FL
Smooth
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JACKSONVILLE, FL, FL
Everyone pays attention to detail and listens to me. Seems very customer centric!
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JACKSONVILLE, FL, FL
Because General Rv is the only place where I take my 5th wheel for service.
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PORT ORANGE, FL, FL
Everyone was very professional service was done in a very timely manner. Steve my service Tec was excellent. All very GOOD!!!!!
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PALM COAST, FL, FL
Both the salesman and the finance officer were very knowledgeable. They answered all my questions and it was great working with them.
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Very friendly and helpful
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Jacksonville, FL, FL
Catherine is incredible.
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JACKSONVILLE, FL, FL
Overall a great experience. Eric my sales rep found exactly what I was looking for in a matter of minutes. Chuck my finance guy answered all my questions and took care of me the whole way through Also Brad who did the walk around with me was very knowledgeable and helpful. Thank you !
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Zephyrhills, FL, FL
Everything went well
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SALT SPRINGS, FL, FL
The service department especially Jerry the manager and Vicki the secretary we dealt with were stellar. They communicated which to me was so important. They told us like it was. The service men know their business and hopefully all they did will hold up on our road trips and the weather. Thumbs up to all in the service department at the Orange Park, Florida. HOWEVER; The service departments hands were tied with getting approval for ANYTHING AND EVERYTHING. IT TOOK MONTHS FOR JAYCO AND OR MANAGEMENT TO APPROVE. Imagine myself the customer that paid for a 5 year extension warranty and was promised most any flaws or problems would be taken care of and taking months to approve every little thing. One thing held up the other until approval was had. In the mean time my beautiful RV sat at Generals shop getting dirty, weathering and the pleasure vehicle we are paying almost $1,400.00 per month plus expensive insurance just sits awaiting someone to give approval. We didn’t buy this RV to sit in a holding pen. I think if we have a 5 yr. warranty (that was promised to fix most any flaws) The decision by manufacturer should be instantly approved so parts and service schedules can be made. I feel you must speed up your service approvals if you truly want happy customers. Richard Guitar [PHONE NUMBER REMOVED]
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PONTE VEDRA BEACH, FL, FL
Excellent staff! Michael was very helpful. He took the time to show us all the options available, and was instrumental in assisting in our final decision. Jason was also excellent. He was thorough and thoughtful with our questions. Resolved our issues quickly. Scott was extremely personable and very knowledgeable. Very efficient with the paperwork! Great overall experience.
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SANDERSON, FL, FL
Excellent service
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FLEMING ISLAND, FL, FL
Ashley is wonderful.
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Dalton, OH, OH
Everyone was very helpful and friendly.
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Baldwin, FL, FL
All good
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Jacksonville, FL, FL
Professional and courteous. I like the process and documentation
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ORANGE PARK, FL, FL
Friendly and knowleable
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JACKSONVILLE, FL, FL
Sandy, service rep
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