Great customer care. I’m truly impressed and look forward to General RV being my dealer. For future as well.
Light years ahead of camping world.
Thank you
This is a high volume dealership. Somehow, they still made me feel like I received all the attention that I needed. I purchased several RV’s and this transaction was the smoothest so far. Jason was very helpful walking me through the RV. Octaria could not be more pleasant or welcoming. Shawn took the time to prepare me for towing with some very helpful advice.
The experience was great until we discovered that we were going to pay for the ECP protection and it had not been applied. Had it not been for my husband questioning if it was applied, we would’ve paid for a service we did not receive.
People were great. Only complaint I had was that it took up to 3 hours for them to complete going through the inspection and minor repairs before we actually took delivery. To be fair, we purchased the unit in Fort Pierce, FL and they were good enough to bring it up to Jacksonville, FL for our delivery and trade-in and it was just received in Jacksonville a few hours earlier than our scheduled pick-up time. All in all, one of the better dealerships I've dealt with in my years of buying and selling RV's which covers about 40 years.
Jim Price
Open Range 322RLS
Jerry kept me informed as the work on my RV was being done and checked with me for approval when something not initially known was needed before going ahead with repair.
Absolute amazing experience purchasing my first RV. The entire team was fantastic from the minute I walked through the doors, until I drove away with my trailer. Shout out to Greg for your hard work and fun conversations. Highly recommend this team of folks to everyone out there. Thanks again!!