Service Dept., specifically Stephen Morrison, professional and courteous. Pays attention to detail and goes the extra mile to ensure customer's loyalty and satisfaction.
Everyone was helpful. We had an issue with the refrigerator and since we are full time and 2 hours away they pulled one from another unit to expedite the process
Very professional, clear, and non pushy sales person. Shay White is the best and General RV is lucky to have her as the face of the business. Her style is more of a “trusted advisor “. She absolutely treated me and my family just like her family and it was genuine !!!
I want to thank Sandy Mitchell for the wonderful care she gave us when we were in for repairs. This is the kind of employee that makes a great business. She was great at her job and representing your company.
Personal and professional service starting with service coordinator/receptionist to Steve Morrison's - Service Team contact who handled our warranty issues that day.
Service technician there are fantastic. We picked up our coach and there where a few things that needed attention and the service technician were on top of if and included us so we knew exactly what needed fix/replaced.
We're quite satisfied with the level of engagement and responsiveness from our service tech, Ashley Lyon. Additionally, we value working with her because she's knowledgeable about our coach and typically understands exactly what we need.