Great service! We were traveling and needed help with the ceiling air conditioner. They fit us right in and quickly resolved the problem. The service manager brought us lunch. The technician thoroughly checked the system and fully explained the problem in a kind and supportive manner then we were on our way in less than 2 hours. Thank you General RV!
General RV in Jacksonville did a terrific job handling the r purchase of our Brinkley I265.They were professional and friendly throught the entire process.
Great customer service! The team was great in the setup, guide through of the rv, readying equipment with the truck and with the finalizing the finances. A wonderful team!
Everyone was extremely courteous, and knowledgeable. The facility is very inviting and decorated very nicely. My son enjoyed the popcorn and we all enjoyed the water. I would highly recommend General RV to anyone who is looking to purchase.
The respect that we received from all people involved. We traded a larger RV that was in for repair for a smaller one. Everyone involved worked together and the whole process was easy.
Randy was my service rider and I asked to meet the tech who was working on my Brinkley. It was his name was Kenny. He did a really good job and I will probably request him when I bring it back in for service cause he had a really good attitude and it he really showed that he understood what the customer wanted.
Friendly and fair. But did find somethings wrong at home that we did not know about.
Kitchen faucet problem, Kitchen light problem, Kitchen drawer problem. Water tank water smells.