I liked the fact that my service advisor texted and kept me up to date on my repairs. She also recommended services that benefitted me not just to sell me a service. I had a good experience all around.
Very thoughtful for General RV to provide Chick-fil-A for lunch everyday as I had to sit in the lobby for the whole day. They provided updates throughout the day and were able to set up another appointment to handle remaining items in another month. They are very professional and get the tasks down
Friendly and knowledgeable. The install of a TV and bike rack went well. Other issues had to be rescheduled and they did so before we picked up. Sandy Mitchell was our advisor … very good.
They are always accommodating. I didn't have an appointment and they were booked until July 16th. However they got me in and did my repair. I was in and out in a couple hours
Everyone I came into contact with was extremely courteous and helpful. Rick, Lou, Jason and David were extremely kind and understanding. Jason did an amazing job in explaining all the systems on the RV.
It was a much more satisfying experience than a few years ago at the Tampa store.