Everyone at General RV were very friendly and responsive to questions and concerns. I had a few things outlined from my independent inspection that were not addressed before I came to pick up the RV, however, before I left parts were ordered and an appointment was booked to get those items addressed.
The staff are very friendly, knowledgeable, responsive and helpful in every way. From sales to service, they were thorough and professional, going beyond the extra mile when encountering problems. They have become friends for life!
Very nice and friendly people to work with. Great customer service.not high pressure sales staff. They did extra things that we didn’t expect, like new trailer batteries and propane. Best dealership we have worked with. Great walk through.
Courtesy, knowledge, understanding, remembering who I am very helpful. Great staff. They were very open and honest about costs. I really appreciated that
They had the specific model we were looking for and they did everything to make the purchase process an enjoyable experience. We were originally planning to picking the 5th wheel up ourselves from Phoenix but life happened and we were not able to. General RV didn’t miss a beat and they were able to find a transporter to have it delivered to us within a few days. Everyone there was very responsive and communicative through the entire process! Would totally recommend to anyone!
Sales and finance professionals gave us the best experience buying anything ever. Not once did we feel pressured or overwhelmed in making a purchase. All our questions and concerns were addressed. Top notch in all areas from reception to the management.
Jeff from Draper has been amazing since his help when we were in Arizona. The Draper location has finally solved problems we have had since Tampa. He is the sole reason we will stay with General RV. Fernando and Breanna at the Draper location were also very helpful/communicative.
They are knowledgeable about their product and provided us a very thorough explanation of the RV. Friendly and helpful. Felt they were transparent and honest in their financial dealings.