My service is still in progress at this time, but has always been thorough and completed in a timely mater in the past. They have always gone above and beyond what can be considered normal service. Sales, parts, service and warranty needs have always been met and complete. Devin and Ondo run a friendly and tight ship. The two young men who checked me in were courteous, friendly, and thorough as well.
Competitive pricing, didn’t waste my time playing salesmen games, and seems to be good communication between the various departments and individuals at the General RV in Draper resulting in very few ball-dropping incidents with dealership personnel.
The recent purchase of a used RV from General was made after reasonable negotiations. This is our second RV purchase from General RV. The sales staff were cooperative and professional in our business dealings.
My service representative Connor was very responsive. He spent extra time researching and following up on items I needed serviced. When I had a question about something General RV serviced they were quick to check it out and answer my questions.. iwill be going back.
Great Service & Follow Up!
The sales staff was great to work with as I purchased our trailer. I purchased a trailer with lots of additional features that I haven't had in the past! The service department has been super helpful as I have been figuring out how to use the features of the trailer. Natalya who is my service writer and contact is a true professional! She listens to my questions and then goes to work to help get them resolved. She has even followed up with me when I wasn't expecting it! Daniel who works in service is super patient to show me how to use the features of the trailer. Natalya and Daniel always make sure I am satisfied when I leave.
This is a great place to do business with!