I love the way you are treated from the minute you walk in to the minute you walk out. The friendly casual atmosphere puts you at ease and makes all interactions feel like they genuinely care.
I dealt with every department and have nothing but positive things to say about each one.
PJ listened to what we were looking for and got us what best fit our request. Process was easy. They made sure the camper was working properly before we took it. PJ in sales and Mike in finance were great. The walk through of the camper by the young blonde gentleman was insightful (sorry I forgot your name).
How he explained everything to us and showed us very professional . The sales person was very kind and courteous to us. The sales person was Josh. I don’t remember the one that showed us through the trailer’s name, but he was very nice. Thank you.
I thought dealing with Hafin was pretty upfront and straightforward. Cari was prompted to answer any questions I had. Deanne and Wyatt very helpful in demonstrating unit and answer questions too.
The staff was nice and easy to work with. Bam helped us find our RV in Colorado and bring it to Draper. And there was no hassle on pricing and the trade-in.
Andy went out of his way to help us solve some ongoing issues we had been having. He is very knowledgeable in all things from our RV to recommending our towing solutions. He is also an excellent communicator. It was a pleasure working with him.
Fernando Anderson has gone out of his way to stay on top of some issues. I’ve been having trying to get them resolved and communicating very well with me to keep me in the loop of what’s going on.
I called in about an air vent cover i was having a hard time finding and spoke with Paul, the parts manager. He assured me he had the correct cover I needed without additional parts I already had and quoted a very competitive price. When I arrived at the dealership, Paul remebered who I was and what I needed. He showed me the cover and the necessary attachment parts and explained in detail how to install it. His friendly manner and the time he took to make sure I knew how to do it stood out. He was most kind and courteous. I'm confident he would treat anyone I referred to General RV the same way. Great customer service!