General RV of Greater Salt Lake City (Draper) Facebook Twitter Googlemaps Yelp

   5215 Reviews
14295 Minuteman Drive
Draper, UT 84020
801-307-1070
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Recent Reviews:


MATTAWA, WA, WA
Friendly
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MERCEDES, TX, TX
Awesome service! Found exactly what I wanted on the internet. They held it for me while I traveled from South Texas to buy. Highly recommend.
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Box Elder, SD, SD
We were very pleased with how knowledgeable and attentive Jake was during our walk through. The service team fixed all of the small issues we had promptly then walked us through the hitching process so we understood how everything worked.
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ELKO, NV, NV
Everyone was friendly and helpful. They worked with me on my concerns of the fit for my SxS in the toy hauler, even taking time to personally measure it and sending me pictures of their measurements. They had everything ready knowing we came from out of town and had to travel home that day. They thoroughly walked us through the trailer showing how it all worked.
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BLUFFDALE, UT, UT
Since we haven’t had our rv in yet , I’m reluctant to rate this experience.
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DELTA, UT, UT
Great and friendly people.
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EUGENE, OR, OR
Great folks to work with. Friendly and helpful. We're obviously beginners to RV life, but they didn't make us feel stupid or put down. They patiently answered our questions and took our concerns seriously.
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SALT LAKE CITY, UT, UT
Everyone beams very friendly and efficient. The whole buying experience was wonderful. All our questions and concerns were addressed promptly. Thank you for all you did to make our first new rv experience wonderful.
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Saratoga Springs, UT, UT
Simple - Effective and pretty straightforward
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HIGHLAND, UT, UT
Recently had an accident with our 2020 Solitude 380FL that required quite a bit of repair to the lower front of the 5th Wheel. Working with our insurance company was a bit of a hassle since they only have one approved repair shop in the are for Solitudes and it was not a Grand Design dealer. So, went to General RV at the end of 2024 to get the ball rolling on the repairs. Things with General RV started off slowly since the person I was dealing with moved to their new location. No problem, not using it this winter anyway. Fernando picked up the project and ordering the parts and dealing with the insurance company started moving swiftly ahead. Insurance underestimated the cost of repair by almost 100% - surprise!! Fernando, and then Tarik, took on the insurance company and got them to fully comprehend the extend and cost of the repairs. It took way too much of Fernando's and Tarik's time to deal with the adjusters but they stuck to it, for which I am extremely grateful. These two were on top of all the issues and once the parts arrived, the rv was repaired in no time. Looks as good as new! Appreciate the good work, friendly manner, keeping me updated, and diligence in getting it done. While I don't plan to have another dumb accident, I would definitely return here for the repairs. Can't say enough good things about how Fernando and Tarik took care the situation.
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EAGLE MOUNTAIN, UT, UT
Everything. The entire process was fast and I was well informed about all of the functions of my new RV
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WEST VALLEY, UT, UT
Selection of units. Friendliness of staff and sells. Keeping us apprised of the on going process of getting our unit
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EAGLE, ID, ID
Best experience ever buying a vehicle. The staff was very pleasant very helpful. Everything was done on the phone and we picked it up. Everything went smooth.
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PARK CITY, UT, UT
As first time RV buyers we were told that where you buy your RV is as important as what RV you buy!! Well, we weren't able to buy the new RV we wanted from General RV and we really wish we had!! We bought our new RV form a dealer in Washington and brought it home to pack it up and head out on our first adventure. While packing up and running the generator (cold Utah winter!) the CO2 detector kept going off. At first we thought it was because we were running it with the door open...so we closed the door and silenced the alarm. We continued to prep the RV and the alarm continued to go off. After investigating further we found that there was no exhaust installed on the generator! After paying the Washington dealer over $2k to do their mandatory safety and operations inspections they missed a life saving issue, they didn't install or ensure that the exhaust had been installed on the generator! Desperate we called General RV, they were amazing!! Got us in immediately so we were safe and could still get on the road. In the process of correcting the other dealers negligence they found additional issues that we had brought up with the other dealer and had been dismissed as us not knowing any better! The staff and service personal were amazing, they treated us with respect and kindness despite having purchased at another dealer. We'll never make the mistake of purchasing anywhere else again! Thanks for saving us...literally!!!
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BUSHNELL, FL, FL
We sent Weston a text about some issues we discovered after out first night in the RV. Weston got us set up with the service department to have each issue address and repaired. We ran into Justin while we were there and he was able to find the answers to most of of questions. Natalie was great to work with. She took great notes about our concerns and had each one addressed.
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Easy access. Knowledgeable employees quality work.
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MAGNA, UT, UT
No pressure sales. Brett was awesome. Weston was helpful, and patient running through the financials. (Thanks for the camper Weston) And Jack was amazingly detailed in his run through and he was so patient with our many questions. From start to finish, General RV was a great experience!
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OREM, UT, UT
There is one particular gentleman in the parts department that is so helpful, he’s a young guy but everytime we go there we find the information we need and he’s very well informed about the things we need.
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PEARL, MS, MS
Everything
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KALISPELL, MT, MT
Really enjoyed working with Justin for our demo. Had a few little things that he helped fix right away
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