General RV of Greater Salt Lake City (Draper) Facebook Twitter Googlemaps Yelp

   5731 Reviews
14295 Minuteman Drive
Draper, UT 84020
801-307-1070
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Recent Reviews:


GRANTSVILLE UT, UT
Turn around quicker than I expected
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SOUTH JORDAN UT, UT
Great service and an overall pleasant buying experience. PJ took great care of us, he answered our questions and took the time to show us multiple trailers to help us make a good decision. Weston did a great job with our financing.
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SANDY UT, UT
Love the trailer, enjoyed the process.
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STANSBURY PARK UT, UT
The staff are extremely attentive and very friendly! They made a real effort to assist us and identify our actual goal.
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DRAPER UT, UT
Friendly, efficient, reasonable prices for area, good technical expertise
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OREM UT, UT
They are so personal and friendly. They explain everything.
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Draper UT, UT
Ed Springborn and Blake (whose last name I unfortunately don't recall) made the purchase process of our new 2026 Brinkley Model G3970 very comfortable and pressure-free. Both were responsive to emails and text messages, and overall the sales experience was positive. The only issue I encountered involved the addition of a washer, dryer, and fifth-wheel hitch after the financing paperwork had already been completed. To complete the purchase of these items, I used my American Express card. The issue was not the use of my credit card itself, but rather that I was charged a credit card processing fee that was never disclosed to me beforehand. At no point did Michael Naylor, the finance representative, inform me that a processing fee would be added. In fact, I had previously used the same American Express card to place a $500 deposit on the trailer and was not charged any processing fee. Had I been informed in advance, I could have made an informed decision regarding payment options. My concern is not necessarily the fee itself, but the lack of transparency surrounding it. When I raised the issue, I was simply told that it was a standard fee. There was no acknowledgment of the communication breakdown, no apology, and no effort to address the concern from a customer service perspective. After spending nearly $200,000 on a new Brinkley RV, I expected a higher level of customer care. Even a simple apology or a small goodwill gesture, such as a parts department credit, would have demonstrated that customer satisfaction mattered. I had read a number of negative reviews regarding customer service and post-sale support at General RV in Draper and hoped my experience would prove those reviews wrong. While this may seem like a relatively minor issue, the cold response and lack of concern for a customer's experience left a disappointing final impression on an otherwise positive purchase process.
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Midvale UT, UT
Very helpful very kind and he made it so I didn’t have to go to camping world to use my coupon. He accepted it there. We bought our fifth wheel from the one in SOUTH Weaver and the one in Draper‘s just as accommodating, thank you very much
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HERRIMAN UT, UT
I was able to get in within a day and my requested installs were completed quickly. The staff is friendly and helpful. I previously had an issue with brakes that turned out to be my truck, not trailer. The service department helped identify the problem and allowed me to leave my trailer there while my truck was repaired. They advised it would be dangerous to haul. The service department is awesome. I bought my RV there this year and am so happy I chose the Draper store. Can’t say enough great things about the service team.
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EAGLE MOUNTAIN UT, UT
Everyone was so nice, we were looking in a used motor home and we looked at one and a few of the more expensive and newer ones, but they did not pressure us to go with the more expensive. They worked so hard at getting us the best financing. The overall experience was amazing I would recommend them to anyone looking to buy an RV.
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RIVERTON UT, UT
I am grateful for the staff that I’ve interacted with a general RV. There were several people that stood out and I’d like to mention them beginning with Weston who helped us with the financing a very good loan, I feel as if he’s part of our family now I’d also like to mention the service advisor mrs. Natalie Simmons and Mr. Andy Andrews, who gave me some good tips on managing and caring for our new coach. I don’t know the name of the service manager. I found that he had a great sense of humor. Thank you very much general RV center.
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LEHIUT, UT
The salesmen Brett was awsome
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DRAPER UT, UT
The clerk was very helpful. He went to the back room to get what I needed as the shelf stocked was empty.
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SPRINGVILLE UT, UT
They tried to make me get what I wanted
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SPRINGVILLE UT, UT
They fit me in quickly and fixed several minor items while i waited.
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DRAPER UT, UT
The whole team were approachable, kind and very professional. From Robert, PJ,Jonathan, Wyatt and Westin all of these young men treated me with respect, honesty and kindness from day one. Not one of them tried to pressure or oversell me anything. I had just gotten out of a difficult personal situation and I feel that all of them really cared about me as an individual not just a customer. I have already told several people about your dealership so I hope you get some new customers in the new future. Kindest Regards- Cynthia Hess
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DRAPER UT, UT
Kristle was very helpful
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PLEASANT GROVE UT, UT
Brett was great and found me the exact RV I wanted at a great price, and Mike n financing was fantastic, Great experience in Draper
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DENVER CO, CO
All the employees were exceptionally helpful and knowledgeable. The repairs were done promptly and with professionalism. Also the cost was with in reason.
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TACOMA WA, WA
The team in Michigan were very down to earth and got us set up for the Utah team.
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