General RV Richmond Facebook Twitter Googlemaps Yelp

   5157 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
Visit Website

Recent Reviews:


GAINESVILLE VA, VA
They explained every process, as they were working
Report a concern

FREDRICKSBURG VA, VA
Our service agent April Spoon was able to get everything fixed without me waiting for an appointment that would make me wait another month. She was able to overcome many issues that were not normal but she handled everything with a smile. You need more employees like her.
Report a concern

BOYDTON VA, VA
Very considerate, worked with our schedule
Report a concern

MONTPELIER VA, VA
April took care of me professionally and very timely. I was definitely late for my service time slot for a VA state inspection but that didn't matter - they got me out of there quickly and all is good.
Report a concern

Colonial Beach VA, VA
Excellent service
Report a concern

Port Republic MD, MD
Paul (salesman), John (Finance), and Phil (Walktrhough) were all fantastic. Each one was very knowledgeable and helped me a lot. Phil was very knowledgeable about everything on the 5th wheel I bought. Each was very kind and accommodating. I would recommend each person and General RV to anyone looking to purchase a new RV. Overall fantastic experience.
Report a concern

newport news VA, VA
Great group of people and very easy to deal with!
Report a concern

CHESTERFIELD VA, VA
Nikki was very helpful and the work was done timely. All of the staff are always attentive and pleasant. The technician ensured he understood the issue and that sped up the completion of the repair.
Report a concern

Glen Allen VA, VA
April was very helpful in getting my rv repaired She stayed on top of ordering and delivery. She was always available for questions. Good addition to General RV service department.
Report a concern

none VA, VA
April was great! Everything completed and being able to work remotely while waiting is a huge benefit!
Report a concern

PORTLAND OR, OR
The friendly people
Report a concern

Great customer service from Tera and Mike
Report a concern

FREDERICKSBURG VA, VA
Friendly staff
Report a concern

CHESTER VA, VA
Excellent communication and updates on the service being performed
Report a concern

CHESTER VA, VA
Lorri was excellent- she listened to me and got us in and out fast. Have had negative experiences at general rv in past and this was 100 positive. Will not avoid coming back for further service.
Report a concern

RICHMOND VA, VA
Friendly staff, knowledgeable salesperson, waiting 2 days for service to answer back
Report a concern

Sunderland MD, MD
We appreciated our salesman Darrell listening to our wants/needs and helping direct us to what he recommended based off of our feedback. This attention to our comments allowed us to settle on our first RV purchase.
Report a concern

NEW KENT VA, VA
Easy to work with and accommodating!
Report a concern

Chesterfield VA, VA
Straightforward process. Hillary and John were both great to work with. Phil did a nice job with walk through on the day of pick up and addressing any of our concerns. We did end up waiting over an hour after our appointment time before things got rolling though. Not sure if it was a staffing issue or clients beforehand taking longer than expected. Overall enjoyed the ease of process of purchasing our first camper.
Report a concern

CUMBERLAND VA, VA
Gail at the parts desk was wonderful she answered all my questions and what my parts looked up before I could sent her the pictures of what I needed she was grea
Report a concern