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   4643 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


GLOUCESTER POINT, VA, VA
Love my service advisor Lori! She is straight up with us always and we like that!
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PETERSBURG, WV, WV
Nikki did a great job making sure the maintenance went smoothly.
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ASHLAND, VA, VA
The service team was fast and very helpful. My service was done quickly and I was very happy with every part of the experience.
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MECHANICSVILLE, VA, VA
I spoke to Service Representative Lori Green who understood my problem and worked with me and my schedule to get me in ASAP to resolve my problem quickly. The Service Technician was knowledgeable and very polite in answering all of my questions. I hope I don’t need any repairs soon, but when I do I will contact General RV again.
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PURCELLVILLE, VA, VA
The service department has improved by leaps and bounds since we bought our Tiffin from GRV in March 2023. Brittni, the service nanager, and Nikki, our service representative, are doing a truly first-class job, while the quality of the service team's work has steadily gotten better and better. Two years ago, I wouldn't have imagined that I would ever say this, but my wife and I have been absolutely thrilled with the changes. Kudos to everyone!
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RICHMOND, VA, VA
Nikki was great and she improved pick up date. She keeps you informed of progress.
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CHESTERFIELD, VA, VA
Parts department did a great job of getting the awning and parts i needed very quickly and Danny Browder did a great job of making sure it was installed properly on our 5th wheel camper great service !! Great people!!
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HOPEWELL, VA, VA
Great customer service from Nikki.
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VIRGINIA BEACH, VA, VA
The representative Danny Browfer
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CREWE, VA, VA
Great people. Great service.
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Doug and Brandon were great to work with. All items rendered were taken care of . Thanks
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CHESTER, VA, VA
Quick. Danny worked us through everything.
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SPOTSYLVINA, VA, VA
Ease of working with the service writer
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The service advisor (Brandon) helped us set up an appointment to get our battery management issue addressed in a very timely manner. We were very appreciative they could get us into their schedule.
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GLEN ALLEN, VA, VA
Estimates for service and parts were provided quickly. Scheduling for service was easy and quick. Return of vehicle was done in a timely matter.
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FORT MEADE, MD, MD
Nikki has been a joy to deal with at General RV in Richmond. She responds quickly and is so friendly ,and keeps us updated on all the status changes
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MONTPILIER, VA, VA
Prior visits to General RV were less than Satifactory. This visit was great. Danny was profesional, and couteous. I'll be back for service. He changed my my feelings about General RV.
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WILLIAMSBURG, VA, VA
The entire staff was very polite and accommodating. The staff was attentive and assisted me with all my concerns. We have had a great experience with General RV, overall.
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N CHESTERFIELD, VA, VA
My first time was wonderful. Everyone was so helpful and the atmosphere was very relaxing. I will return soon.
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Tara and Brandon were very helpful to get my repair completed at a fair price. The new guy in parts located the awning motor I needed and service was fast and got me back on the road. Jim & Lyn Chavis
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