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   4930 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


GAINESVILLE VA, VA
Friendly staff. Accommodating.
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COLUMBIA MD, MD
They were well prepared and professional. Best delivery experience I ever had.
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ASHLAND VA, VA
Work was completed on time.
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FALLS CHURCH VA, VA
Danny is the BEST! On time; efficient; walks us through the process; listens to our concerns; lets us know the progress and just friendly. Good experience. We’ll be bringing the rig back for service here everytime.
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HEATHSVILLE VA, VA
Everyone was very friendly and helpful.
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FREDERICKSBURG VA, VA
Knew I was in good hands with Niki and the team. Gave me a few updates during the work
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STAFFORD VA, VA
Nice people
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Pittsford NY, NY
Critical camping services was great, expensive shop rates.
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ALLENTOWN PA, PA
The few times I visit with my wife there they greet you with open arms and no pressure I think that’s all it in a nutshell
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SANDSTON VA, VA
Overall, I am happy with the service provided! I feel that the labor rates are excessive!! I did find hydraulic fluid in the front compartment, beneath the battery. Which I had to cleanup !! Niasya was outstanding!!
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WAYNESBORO VA, VA
Friendly very helpful willing to please genuinely cares about there customers.
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Took me in next day and made repairs while I waited.
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DRAYDEN MD, MD
Lori was excellent in keeping us caught up with the progress of our warranty work
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Colonial Heights VA, VA
From the moment I met Jeff Polson I knew I was in good hands. Everyone went out of the way to make sure I was happy and answered all of my questions.
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Huntingtown MD, MD
The people at General are friendly, competent and they make you feel like your problem is a top priority.
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Virginia Beach VA, VA
Customer service
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MAYOCK NC, NC
This was our 4th purchase over the years but 1st with General RV. Our sales rep Ryan Cox was fantastic with his follow up and putting together a deal that was fair. When Ryan was out of town He had Darryl step in to take care of us. There was no pressure here, never pushy just informative. Justin in finance listened about our previous experience with a different dealer and took the time to explain things and did not make us feel rushed. From start to finish the Ashland dealership was top notch, professional, organized and friendly every step of the way. This dealership most certainly exceeded our expectations! With heartfelt thanks to all, David & Gail Bintliff
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GOODVIEW VA, VA
We had a great experience. We did our walk through on Saturday and we picked it up this morning. The staff left the coach under the canopy so we could hitch out of the weather. Great experience!
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VIRGINIA BEACH VA, VA
Nikki always gives me great service and I feel I’m in capable hands. Someone knows what’s going on with my motor coach. Also, I was almost an hour late and she managed to get me in and out in one day. Recommend anyone not only use the service department, but if possible just buy there so you will have great service from the start.
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VIRGINIA BEACH VA, VA
The staff were super friendly and helpful
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