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   4389 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


WAVERLY, VA, VA
They walk you threw everything an make sure you know what your doing before you leave and if you have any questions someone always gets back with you
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POWHATAN, VA, VA
Good people
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GLOUCESTER, VA, VA
Nikki, my service manager, is very efficient and has quick turn around times when getting my RV fixed. She also responds to calls and texts quickly as well.
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HAMPTON, VA, VA
Friendly staff, great facilities.
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Working with my service advisor, Nikki was upfront with everything when I brought my coach in for repair. She kept in constant communication.
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Chester, VA, VA
We were able to get out RV inspected in a timely manner. Thanks!
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KEESVILLE, VA, VA
Darrell Lee, easy to talk to & made us feel like he was working in our best interest. All staff were friendly but he stood out. Beth gave good instructions & tips for our camper. Negotiations were good.
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WILLIAMSBURG, VA, VA
The service rep Nikki H is great and always keeps us in the loop when servicing the motorhome. Nikki is great person and great rep of you company.
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Virginia Beach, VA, VA
Zach and team were fabulous! Listened to our needs and didn't try to sell us!
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PAMPLIN, VA, VA
We had a great experience! From sales to delivery.. your technician Beth H. Did a great job going over specs of our motorhome.. and Lisa made sure we were updated on when Beth was going to be ready.. Hayden our sales person kept in contact with us and was great to work with.. also Joey in finance was professional and explained everything clearly..
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STAFFORD, VA, VA
We were on route to a campground and the RV had a blowout. After the tire change drove to General RV. Everyone was courteous and professional. It was near closing but they stayed until we were taken care of on the work order. As soon as the new tires arrived the shop changed them and got us back on the road. Many thanks to Kassie, Elliot, Brandon, and Nick for being so professional and accommodating.
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KNOXVILLE, TN, TN
Lisa is excellent, and on top of every step of the buying and delivery experience. She's a very pleasant, welcoming, and busy lady. She's the point person who coordinated our needs from your various departments. The young lady who did our walk through, whose name escapes my mind, (Lisa will know) was knowledgeable, and seemed to share our excitement for our new Entegra motorhome. 😊
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Culpeper, VA, VA
Very friendly and fast service. The service manager, Brandon, took ownership of my issue and kept me informed of the status throughout the process.
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MIDLOTHIAN, VA, VA
Nikki Hughlett was our service contact, a pleasure to work with. She seemed to know what she was doing. It's unfortunate that a warranty/manufacturer repair took from October 2024 the earliest appointment we could ascertaine until May 2025 to complete. That is not at all what we anticipated when taking our Alliance Paradigm in for a trivial repair that has happened to many 370FB's. We know owners of several of these rigs and none have had to wait this long for a repair. It is understandable that parts and supplies take time to arrive but 8 months is excessive. My rig is now up for sale. I'm finished with campers. Catherine Van de Sande
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Stafford, VA, VA
General RV explained the process and did exactly what they said
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MACON, NC, NC
Hayden Russell was very patient and helped us with the process of looking and making sure we got into the correct motorhome for our needs. Joey Gormus in Finance walked us through the loan to make it simple. Michael Condra and his team made sure the motorhome was ready to go the day of pick up and sent us off with a smile. The team at General RV Richmond/Ashland gets an A+. Thank you all for eveything.
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Purcellville, VA, VA
Friendly staff
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WEST HAVEN, CT, CT
Organized and honest experience. Straight forward transaction. Professional and great experience from sales to service to parts
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LANCASTER, VA, VA
Nikki kept me updated on repairs.
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MECHANICSVILLE, VA, VA
Knowledgeable on needs of RV Good communication Practice approach to PM
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