Everyone we encountered was very friendly and welcoming.
The process of picking up our new RV and dropping off our trade-in was very well organized.
All staff were very knowledgeable. Melissa walked us thru our new RV and gave us clear instructions on how everything worked.
John Snyder in financing was a pleasure to work with.
The service person, Lori, listened, discussed, went and looked at the area of concern and followed up. When the work was completed, she texted and left voice message. Personal service.
Our service writer was April. She did a great job listening to my concerns and addressed them all during the appointment. I was very pleased with the work done on our fifth wheel.
Danny was very knowledgeable, and kind. He explained step by step the process and procedures that would take place. Our process is just beginning but look forward to open and honest communication from all parties. We were welcomed as soon as I walked in. The reception and waiting area was inviting. The people inventory is the center is well stocked. What a nice bag of sweets on our departing!
My service advisor, Lori Greene, is fabulous. She is helpful and responsive and always respectful of my time. Service is very good and I am able to get my mobile home in quickly to respond to emergency service.
I’ve been using General RV for service since I purchased my Dutch Star. They’re very efficient and provide excellent service. Nikki, my service representative is awesome. She’s great to work with and keeps me up to date on the progress. You can tell she cares and is passionate about taking care of her customers.
The service department and parts. Nikki Hughlett has been a great asset to help us get the service done on your coach. The guys in parts are always willing to help with questions and finding the items we need.