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   5099 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


RICHMOND VA, VA
Communication
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MECHANICSVILLE VA, VA
Working with Jaz and the whole team. Everyone made the experience wonderful. Can’t wait to use the camper
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GORDONSVILLE VA, VA
General RV does an excellent job with first time RV buyers. The Richmond team makes sure you have everything you need and ensures you fully understand the unit you are buying. I couldn’t have asked for better service to fulfill my dream of hitting the road.
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richmond VA, VA
GRV is gooder than most
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STANARDSVILLE VA, VA
Much less pressure than other brands. Clear deal, and stuck to it. Should have included hitch pin or let me know to bring one.
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Hampton VA, VA
Everyone was very friendly and helpful!
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N CHESTERFIELD VA, VA
Helpful and friendly staff. Great customer service which can be hard to come by these days.
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Mechanicsville VA, VA
Nikki was phenomenal as usual! Took time to listen to my issues and verified everything was documented, completed, and I was satisfied as always!
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BUMPASS VA, VA
Great service experience with Nikki!
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GLEN ALLEN VA, VA
The service rep was very friendly and helpful. The service techs were very efficient and thorough. Unfortunately I arrived for my 11:00 appointment to find the service department swamped and decided to leave my rv expecting to pick it up the next day. Two weeks later I got my rv back. Everything was done as promised. No complaints about the service performed. Maybe the service department needs to grow to meet the demand. You don’t want your hard-working employees to be overworked.
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Stafford VA, VA
Prompt service & truth in estimating !
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PINECREST FL, FL
Nicole was excellent. Doug, the sales manager was very good and Kobi Hall.
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Mechanicsville VA, VA
I was well informed of the recall notice. Recommendations on a replacement of the awning. Friendly staff.
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POWHATAN VA, VA
Very easy and good quality RV’s and travel trailers
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WILLIAMSBURG VA, VA
My experiences with General RV have been pleasant. I feel General RV is very considerate, polite, professional and listens to the customer. They communicate well and provide solutions.
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WILLIAMSPORT MD, MD
Our tech mechanic Russell was the first person to correct a problem that we have had with our Aqua Hot floor heat system in our 2025 Accolade XL. We have had our coach to 4 Blue Compass locations since July of 2025 across the US with no heat in the floor or basement. We spent all winter skirting the coach to keep from freezing the pipes. Russell found the problem and had the part ordered to correct the issue. He did a great job and would highly recommended him to work on this type of system.
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Toano VA, VA
How they worked to get the sale. Very friendly and nice people.
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Pasadena MD, MD
Low pressure sales.
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HOLLYWOOD MD, MD
Handled a problem with door locks that had not been solved in over 2 years.
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The service was done in the timeframe that I was told
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