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   5078 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


Pasadena MD, MD
Low pressure sales.
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HOLLYWOOD MD, MD
Handled a problem with door locks that had not been solved in over 2 years.
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The service was done in the timeframe that I was told
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LA PLATA MD, MD
Michael was not pushy. He was patient with us. When we ere ready to buy we went back to him because he was knowledgeable, took the time to show us options and was not pushy.
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RICHMOND VA, VA
Everyone was friendly, knowledgeable and helpful.
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LEONARDTOWN MD, MD
It was a great sale experience. Nobody was pushy. Everyone was gracious and kind and accommodating! Thank you so much for a wonderful experience Bob and Wendy
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BISBEE VA, VA
Attentive staff, flexible and will to show us anything we wanted to see.
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Employees very friendly
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FREDRICKSBURG VA, VA
Staff was helpful and knowledgeable
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TOANA VA, VA
clear communication across all members regarding our purchase.
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Powhatan VA, VA
Lori is the best! Super attentive and thorough. Always taking care of the customer.
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STAFFORD VA, VA
The best part of the place was Danny Browder. Service required me to oversee some of their work to ensure it was complete, but Danny, as the service advisor, always took care of the customer without hesitation.
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STAFFORD VA, VA
April did a great job getting me in and out for warranty work and the work was completed in a quality manner.
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NEW KENT VA, VA
I was in a very difficult situation. I needed a trailer inspection for my flatbed trailer. I called the store where they understood my need. The service and parts department communicated very clearly that this was close to the end of the day and if any work needed to be completed that parts didn’t have, they would have to fail the trailer. After I arrived Lori Greene helped me, quickly got the trailer in the system and talked to the tech. From start to finish I was there less than 40-minutes! This is huge and I could not ask for better service. The staff was so friendly and went above and beyond. I knew I could trust this staff because I have purchased multiple RV. I was amazed that they took the time to help me even with a trailer General RV does not sale.
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CONQUERALL MILLS NS, NS
The continuous support and follow ups from Corey Mercer throughout the entire process. The professional service from the entire staff that also participated in the purchase of the RV. The video review and the helpful suggestions regarding possible add on to the trailer!
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CHESAPEAKE VA, VA
Extremely friendly staff, great selection of travel trailers. All in one locations
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STAFFORD VA, VA
My service advisor Nikki is exceptional. There is one way General RV could improve regarding service. It took over 6 months to get a replacement fuel pump and filter for the Onan generator on my 2024 Thor Sequence 20L. Had this occurred during the prime RV season this would have severely impacted our camping options. That long a delay which effectively eliminated off-grid camping opportunities is unacceptable. Providing a “plan b” that ensures that repairs can be made without violating the warranty should be developed.
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ASHLAND VA, VA
The friendly staff and atmosphere were very welcoming. We learned so much from Hayden and Mark about our RV. Even the nice lady who helped us in the store area with hoses who gave us great tips. The coffee was also very good!
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BETHESDA MD, MD
Nikki is a superb service associate. Service did an excellent job in summerizing my coach and the multi point inspection.
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Nikki is great to work with and makes everything go smooth and efficient.
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