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   5062 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


ASHLAND VA, VA
The friendly staff and atmosphere were very welcoming. We learned so much from Hayden and Mark about our RV. Even the nice lady who helped us in the store area with hoses who gave us great tips. The coffee was also very good!
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BETHESDA MD, MD
Nikki is a superb service associate. Service did an excellent job in summerizing my coach and the multi point inspection.
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Nikki is great to work with and makes everything go smooth and efficient.
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KING GEORGE VA, VA
I recently took my motorhome in for service. My service advisor was April. She took her time and took down all my information and went over all the services that we’re going to be completed. Later on as I was checked out and almost home, it was realized that one of the services was not completed. Obviously, I was not happy as I live almost an hour away. April patiently listened to me and my displeasure. She immediately reported to the service manager about the situation and they notified me that they would send the technicians to my home to complete the service. Mistakes happen, that’s life. I am more than satisfied in the way things were handled. Kudos to the General RV staff in Richmond for addressing this matter and making sure that the customer is treated fairly. Many of us feel as if once you spend the money and buy a recreational vehicle from most dealerships, when it comes to taking your vehicle and getting service work done that you are not appreciated anymore. This is certainly not the case with General RV in Richmond. Great Job!!
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Punctual check-in with our Service Rep Nikki. Great support from the parts team!!
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SHIPMAN VA, VA
Everyone was very nice and informative. They listened to what we wanted and showed us options to fit our budget. We especially like the salesman Paul Mangano! He was awesome!
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April was very helpful and got us worked in fast and back on the road. Thanks!
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HAMPTON VA, VA
Personnel are both professional and friendly.
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FREDERICKSBURG VA, VA
The. Entire staff at General RV were fantastic. Keeping me informed constantly and throughout the entire maintenance process.
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ROMEOVILLE IL, IL
Great experience. Everyone is friendly and knowledgeable. Will definitely continue to use them
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LANCASTER VA, VA
Staff is always courteous and helpful
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ROMNEY WV, WV
Great service and addressed all of our issues!
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Fredericksburg VA, VA
The lady that helped in the service department was great. She was very helpful.
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North Chesterfield VA, VA
RV services did an excellent job of making sure I knew about my trailer, how it worked and what was included and not included. The service tech was great and very knowledgeable. They have checked in to see if I have secured a spot for my trailer to set up good delivery service. Over all very good attitudes making this portion of my experience a great experience.
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AIKEN SC, SC
Our sales person, he was prepared. He was on time. He followed through with everything that he said he would do
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POWHATAN VA, VA
Communication has been excellent.
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N CHESTERFIELD VA, VA
They have a good working relationship and experience dealing with my warranty company to place claims.
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PETERSBURG WV, WV
Thorough and helpful
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CROZET VA, VA
Very organized process in buying a new fifth wheel.
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KILMARNOCK VA, VA
NiAsya Horton is very good to work with and very professional. The work performed on my RV was expertly done very well.
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