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   4843 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


Lanexa VA, VA
Our service advisor is very professional and thorough with explaining the service process when it comes to RVs. Good job!!
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MINERAL VA, VA
Was easy. Simple addition to our purchase on delivery day.
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CREEDMOOR NC, NC
Danny worked closely with us and let us know what was happening. He kept us informed all through the process.
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Great support from Mike in parts.
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REVA VA, VA
Great service, answered my concerns promptly and efficiently.
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Limestone NY, NY
Always friendly, helpful
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SPOTSYLVANIA VA, VA
Service department is awesome!
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Columbia VA, VA
Everyone was friendly and not trying to sell us something we didn't want.
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Fredericksburg VA, VA
Prompt attention to arrival. Service rep Laurie Green very personable. Good communication. Handled a couple of issues that I hadn’t noticed.
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SHARPTOWN MD, MD
Friendliness and knowledge
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FREDERICKSBURG VA, VA
After some miscommunication our service rep Lori took great care of us. Thank you so much
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MECHANICSVILLE VA, VA
The service was great and my service advisor, Lori was great.
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MONTPELIER VA, VA
Install seems to be fine. Niasya communicated well and was a pleasure to work with.
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KING GEORGE VA, VA
Had my 5th wheel in for some various warranty work. My service advisor, Nikki, kept me posted every few days on status, and the work was done as requested. They had to order a couple of parts and offered to ship them to me instead of me needing to bring the camper back (I live 90 minutes away).
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CULPEPPER VA, VA
Hillary Patch was great! She took the time to listen and found exactly what we were looking for.
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RUTHER GLEN VA, VA
Nikki is great and is always willing to work with me and keeps me in the loop on my units status.
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CHESAPEAKE DR VA, VA
We came in expecting to drop off our RV and they were able to do everything that needed to be done that afternoon. Very proficient. Thank you.
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RICHMOND VA, VA
Parts staff were very helpful on my 3 trips to get what i needed
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FREDERICKSBURG VA, VA
Mr. Danny Bowder is a wonderful Service Advisor. He explained Winterization and other recommended services needed to maintain our trailer. He is courteous, professional and efficient. My husband and I look forward to working with him in the future. The Service Technicians have high standards and are trained extremely well. Excellent work!
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BUMPASS VA, VA
It has been a pleasure working with Danny as my service advisor and he along with Jeannie and another gentleman stayed past their working hours to get me checked out and air up my class A tires to the correct pressure. Great customer service. The downside of my service visit was a lack of sweeping and cleaning up from the work that was completed inside the camper and they installed new doors on the washer/dryer cabinet but didn’t include any handles or knobs to open the doors. Not sure how that makes any sense. The last issue was the parts person who checked my water compartment to see what Newmar whole house water filter was needed failed to close properly the swinging door to latch it closed. On my way home on the interstate it flung open and luckily didn’t get hit by other vehicles and by the time I stopped the screws were stripped that holds on the retractable hinge that connects to the panel. Bad outcome overall and I’ve had to jury rig the screws to partially hold onto the panel. I’ll need to resolve the still strippped screws that are barely holding onto.
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