General RV Richmond Facebook Twitter Googlemaps Yelp

   5370 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
Visit Website

Recent Reviews:


SUFFOLK VA, VA
Great value, no pressure.
Report a concern

chesapeake VA, VA
The employees. I would like to give a shout out to Chris who did a great job introducing us to our new RV and how to operate it. I also appreciate the honesty of Jon in finance.
Report a concern

Youngsville NC, NC
The walk-through showing you how to operate everything the finance guy
Report a concern

STERLING HEIGHTS MI, MI
Your National Service Scheduling Center was able to find me a convenient appointment at a General RV near us to repair our loose driver’s side mirror while I was traveling on the road. Your staff was very accommodating and efficient in getting us in and out so we could resume our trip. Especially service tech Cheyenne. We found her very personable and able to accommodate our mobility issues. Thank you (and her) very much for taking care of us.
Report a concern

DOSWELL VA, VA
My service rep was very helpful. It was easy to make an appointment, and communicate.
Report a concern

CHRISTIANSBURG VA, VA
Genuine concern for issues and quick prompt repair plus staff is good looking
Report a concern

america VA, VA
Friendly and not pushy, and a great service technician
Report a concern

FREDRICKSBURG VA, VA
Hillary was very friendly and accommodating to our schedule and requests. She showed us everything we wanted to see. A modern and clean store with a big selection.
Report a concern

HAYMARKET VA, VA
We have found the staff at General RV to be pleasant and helpful. We have purchased new rv’s in the past and understand the break in and shakedown period and that repairs and adjustments need to be made. The new rv we purchased at General RV was a very unusual situation that required multiple repairs,many hours of troubleshooting by the service technicians, and issues that rendered the RV not usable for the first 5 1/2 months we owned it. Obviously this was beyond disappointing and frustrating for us. To the staff’s credit they worked with us, the rv manufacturer, and the truck manufacturer to get issues resolved. We are very appreciative of their efforts.
Report a concern

Culpepper VA, VA
I purchased a used 2021 Cherokee camper. I love it! Matt was professional, informative and very helpful. Financial team and insurance agent, Tom, were a pleasure to work with and they explained everything in detail. I would highly recommend General RV due to the treatment my family and I received during the entire process. A very satisfied RV owner, Debbie Kesner
Report a concern

AMELIA VA, VA
Sales person worked hard to find the travel trailer that we want
Report a concern

ONEORRA NY, NY
Reps and loan dept worked well to get us approved helped us with paperwork delivered camper safely to our location
Report a concern

Malvern AR, AR
Easy transaction.
Report a concern

FREDERICKSBURG VA, VA
I just discovered my inspection was expired, but I called the shop and they managed to squeeze me in first thing tomorrow morning. Vacation is officially still on track.
Report a concern

Leonardtown MD, MD
Love my service advisor Lori, AB’s the best!
Report a concern

Sandston VA, VA
The service department triple checked the exploded views of my water heater to ensure that I did in fact have the correct part…AND they had it in stock!
Report a concern

Great service by Perry. Appreciated the support from Nikki and Abbie!
Report a concern

Fairfax VA, VA
Very friendly people. The buying process is stressful but the patience of everyone in the process made the experience enjoyable. Thank you all for helping us in this process.
Report a concern

FREDERICKSBURG WV, WV
Nikki and your service and body repair staff are awesome! [NAME REMOVED]
Report a concern

Conway SC, SC
They were able to take us in, the same day, let us stay overnight. Very nice employees. We were greatly Impressed. We really think, if we ever get another RV, we will come to General RV Ashland. Thank you, All. God Bless. I will definitely type a letter, when we get back home & send it to your headquarters office & a copy of the letter for your Ashland location, to post for others to see.
Report a concern