From start to finish, Ty kept me up to date with the process of my camper repairs. Even if there were no significant updates, he still checked in with me. At the time I picked up my camper, the quality of the work was great, much more than I was anticipating. It was an all around great experience that bloomed from a not great situation.
5 out of 5 stars. April, our service advisor, kept the whole visit running like a well-oiled machine and took great care of us on Terry's recliner issue — smooth communication from start to finish. Perry is the generator guru of the bunch — he diagnosed our generator issue faster than we could say "why won't this thing start." If diagnosing skills and customer service were Olympic sports, these two would be bringing home the gold. 10/10 — General RV's service department is the reason RV problems feel a little less stressful.
Knowledgeable, fair, helpful, friendly, located throughout the country for me.
My local service rep, Nikki Hughlett, has been great and stays on top of things for us.
They were very friendly and knowledgeable about the rv we purchased. They went out of the way to make sure we were taken care of quickly. Even our 4 dogs got special treatment. We couldn’t have asked for a better experience.
You have a great selection of units to choose from. The staff and salesmen are all very friendly and professional. We never felt any pressure to complete our transaction.
I did not have my trade on site when they give me a value when I went there. Everything was just what they said. It was gonna be to the penny. No bickering very very pleasant. Easy deal.