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   5235 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


STAFFORD VA, VA
We have purchased a few RVs from general rv and have had extensive service done in the past. We were not impressed with service . This was years ago. However, we did just purchase a new class c and Hayden Russell was our sales rep. He was awesome- very caring and knowledgeable and we would definatly use him again in the future.
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LOUISA VA, VA
Same day service, great knowing people
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The folks in the parts department were very helpful as well as friendly. They represented GRV we’ll!
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GLEN ALLEN VA, VA
The stsff are approachable
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MOYOCK NC, NC
Very good
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Chesapeake VA, VA
The people were great, very responsive and accommodating.
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SANDY HOOK VA, VA
Our salesperson, Hillary, is the absolute best!
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FREDERICKSBURG VA, VA
Ty was great.
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RICHMOND VA, VA
Shopping in General Rv is always a pleasure! I have an easy feeling knowing that if I had a question, I would have an answer right away. My wife and I shop retail accessories several times we love General Rv enough to where we even purchased our last RV from General Rv. Keep going. You’re only doing a good job. If you would hire me I believe I would make a difference also.
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STAFFORD VA, VA
Personnel were friendly and helpful.
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WOODBRIDGE VA, VA
Nikki Huglet did a great job managing my service needs. She's knowledge and personable. I appreciate having a key person assigned to my case. Well done.
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SUFFOLK VA, VA
They listened to me and stayed within my budget.
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MISSOULA MT, MT
They got our camper fixed in before our trip.
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williamsburg VA, VA
Great team from sales to GM to service, so far!!
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GREEN COVE SPRINGS FL, FL
My salesman, Matt Doran, is based in Canton, Ohio. This is the second RV we've purchased with his help, and once again he went above and beyond to make the process as smooth as possible. We couldn't be happier with the experience. Thank you, Matt! Our finance manager, Jon, who is also in the Canton, Ohio location, did a tremendous amount of behind-the-scenes work to make this purchase happen. We truly appreciate all of the effort he put in along the way. We couldn't have done it without the two of them. The Richmond store was also great to work with during the pickup of our RV. Brian did an outstanding job with both our virtual and in-person walkthroughs, making sure we were comfortable with every aspect of our new RV. Our only piece of feedback is that it took a little while for the RV to be brought around when we were ready to leave. It appeared to be a very busy day, so we completely understand, but we wanted to share that observation. This is the third RV we've purchased from General RV, and the experience has gotten better each time. We truly appreciate everyone's hard work and outstanding customer service, and we'll definitely be back when it's time for our next RV!
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Williamsburg VA, VA
Nikki did a good job communicating expectations and accommodated some last minute requests for me. The entire team was professional and courteous.
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Fredericksburg VA, VA
Great service
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RUTHER GLEN VA, VA
Our service coordinator, April, was outstanding. She got us through several recall items as well as warranty work.
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Sykesville MD, MD
I received a lot of help from Lisa at the information desk and Mike from the service department. Their customer service was excellent.
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Morgantown WV, WV
The people were very nice and the one problem I have with is getting the parts and service to answer the phone or at least call you back.
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