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   5153 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


Port Republic MD, MD
Paul (salesman), John (Finance), and Phil (Walktrhough) were all fantastic. Each one was very knowledgeable and helped me a lot. Phil was very knowledgeable about everything on the 5th wheel I bought. Each was very kind and accommodating. I would recommend each person and General RV to anyone looking to purchase a new RV. Overall fantastic experience.
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newport news VA, VA
Great group of people and very easy to deal with!
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CHESTERFIELD VA, VA
Nikki was very helpful and the work was done timely. All of the staff are always attentive and pleasant. The technician ensured he understood the issue and that sped up the completion of the repair.
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Glen Allen VA, VA
April was very helpful in getting my rv repaired She stayed on top of ordering and delivery. She was always available for questions. Good addition to General RV service department.
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none VA, VA
April was great! Everything completed and being able to work remotely while waiting is a huge benefit!
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PORTLAND OR, OR
The friendly people
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Great customer service from Tera and Mike
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FREDERICKSBURG VA, VA
Friendly staff
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CHESTER VA, VA
Excellent communication and updates on the service being performed
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CHESTER VA, VA
Lorri was excellent- she listened to me and got us in and out fast. Have had negative experiences at general rv in past and this was 100 positive. Will not avoid coming back for further service.
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RICHMOND VA, VA
Friendly staff, knowledgeable salesperson, waiting 2 days for service to answer back
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Sunderland MD, MD
We appreciated our salesman Darrell listening to our wants/needs and helping direct us to what he recommended based off of our feedback. This attention to our comments allowed us to settle on our first RV purchase.
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NEW KENT VA, VA
Easy to work with and accommodating!
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Chesterfield VA, VA
Straightforward process. Hillary and John were both great to work with. Phil did a nice job with walk through on the day of pick up and addressing any of our concerns. We did end up waiting over an hour after our appointment time before things got rolling though. Not sure if it was a staffing issue or clients beforehand taking longer than expected. Overall enjoyed the ease of process of purchasing our first camper.
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CUMBERLAND VA, VA
Gail at the parts desk was wonderful she answered all my questions and what my parts looked up before I could sent her the pictures of what I needed she was grea
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FREDERICKSBURG VA, VA
Professional and knowledgeable staff
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Great Falls VA, VA
Attentive service by our rep. Great waiting area!
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prince george VA, VA
Our whole experience with General RV was wonderful. We previously dealt with Camping World for our first camper & had the worst experience. General RV handled everything from finding us the perfect fitting camper that met all of our needs, getting us the best value for our trade-in & assisting with the financing portion. Hopefully we have this RV for years to come, but if we ever decide to upgrade again, we’ll definitely be back!
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MECHANICSVILLE VA, VA
Very helpful and friendly. Darrell was so nice answering all of our questions.
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WEEMS VA, VA
Friendly and great service 😊
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