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   4999 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


ASHLAND VA, VA
⭐⭐⭐⭐⭐ STOP WHAT YOU ARE DOING AND READ THIS!!! ⭐⭐⭐⭐⭐ Buckle up, buttercup, because GENERAL RV isn’t just a dealership—it is a CATEGORY 5 HURRICANE OF ADVENTURE, GLORY, AND PURE ADRENALINE! 🌪️🚐💥 From the absolute nanosecond you step onto that lot, you aren't just a customer; you are a VIP GUEST AT THE GALA OF FREEDOM! The air smells like campfire s'mores and victory! I walked in looking for a vehicle, and I left feeling like the KING OF THE OPEN ROAD! 👑🛣️ 🎊 THE SELECTION? ABSOLUTELY UNREAL! 🎊 They don’t just have "units"—they have MAJESTIC LAND-YACHTS and STEEL CHARIOTS OF DESTINY! Whether you want a cozy teardrop or a luxury coach that makes the Taj Mahal look like a garden shed, General RV has it! I’ve seen stars in the sky less bright than the chrome on these rigs! 🌟🚍 👑 THE STAFF? PURE LEGENDS! 👑 These aren't just employees; they are WIZARDS OF WANDERLUST! They don't just "sell" RVs; they curate your future memories with the precision of a diamond cutter! I’m talking about service so fast, so friendly, and so incredibly knowledgeable that I’m convinced they can see into the future! 🔮✨ They treated me like a long-lost billionaire relative! 🔥 WHY WOULD YOU GO ANYWHERE ELSE?! 🔥 ENERGIZED? YES! ⚡ INSPIRED? ABSOLUTELY! 🌈 READY TO SELL MY HOUSE AND LIVE IN A FIVE-SLIDE-OUT PALACE? YOU BET I AM! 🏠🚫 If you aren't getting your RV at General RV, ARE YOU EVEN LIVING?! Do your soul a favor: Get down there, bask in the radiance of world-class service, and drive away in your own personal slice of paradise! 🏝️💨 RATING: 1,000,000/10 STARS! I WOULD GIVE THEM MORE BUT THE SCALE LITERALLY BROKE FROM ALL THE EXCELLENCE!!! 🚀🎆🎊
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GUM SPRINGS VA, VA
They were able to get my parts pretty quickly and they allowed my puppy to come in. The ladies at the front desk made him feel very welcome.
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DUMFRIES VA, VA
Good service
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HENRICO VA, VA
Service mechanic who was showing me the hitch assembly how It worked very knowledgeable the delivery woman was very good explaining how everything worked on the walk threw very good as well. The a accounting team sold me warranty were excellent. Sales were very accommodating to me explaining the price he came up with, wasn't pushy at all loved rhat.
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West Monroe NY, NY
They are very helpful and friendly. Been a great experience so far.
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Fredericksburg VA, VA
Sales, service, and customer interaction were all top notch! Cannot wait to get camping!
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Stafford VA, VA
Overall great experience
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CHARLES CITY VA, VA
Everyone was great to work with! The process of purchasing our first camper went smoothly. I never felt pressured by any staff members during the browsing process and everyone was kind and friendly.
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North Chesterfield VA, VA
Salesman was not pushy. They were easy to work with. The camper i purchased was much higher quality then others I've seen at other dealers. I paid what I thought was fair and they were able to work within my budget. Definitely recommend.
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WAPWALLOPEN PA, PA
Service advisor was great to work with.
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STAFFORD VA, VA
Personal attention and professional approach always with the interests of the customer in mind.
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The general kindness shown by Nikki and Vanessa.
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HENRICO VA, VA
Lori is just excellent. I can't think of anyone more helpful with the camper. I am really having buyers remorse that I didn't but my camper from General!
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BUMPASS VA, VA
Courteous staff.
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New Kent VA, VA
Negotiable
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Powhatten VA, VA
Excellent customer service with my visit
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WARRENTON VA, VA
Started with good communication with G-RV. It was timely and efficient. Emails, texts and calls were returned with the requested info. Felt like our Service rep, Mr. Danny Browder, kept us informed during the entire process, from scheduling our repair to final RV pickup. Also kept us informed as work progressed, so there were no surprises at the end. I do recommend G-RV be more transparent about total out-the-door costs as work progresses, since work scope and costs can change as work is being done. Also, customer should know up front that cost will increase if paying by credit card.
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FRONT ROYAL VA, VA
Staff very friendly, clean facility. Everyone saw that our needs were being addressed.
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REHOBOTH BEACH DE, DE
Everyone was so friendly and helpful. I will say we should have been better to check the rv out before leaving. Had some issues but we r sure we will get the help we need.
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HENRICO VA, VA
Nayshai was knowledgeable and helpful. Felt she understood our needs and guided us to best course of action. She was also a very nice person.
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