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   5430 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


ASHLAND VA, VA
Very helpful and friendly. Will be part of the General RV family as long as I can keep exploring.
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Staff was knowledgeable and friendly. The prices were very good too.
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GREEN BAY VA, VA
Cheyenne Reyel in the service dept was great to work with! She kept me informed the whole process through.
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HENRICO VA, VA
Nikki was very helpful in guiding us through the repair process. Timely response, knowledgeable.
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Sterling VA, VA
Everybody was very nice & helpful. Great experience & professional. Thorough job on getting my used rv purchase road ready. A bit to many coordinators involved, it got confusing as to who to contact & followup with for after market add ons. Wonderful waiting area! Love the trailer, and hope for many more years of rving. Thank you all again.
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Henrico VA, VA
Good friendly service
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FREDERICKSBURG VA, VA
Friendly staff. No gimmicks or hard sell when I’m just there for an inspection. Nice lounge.
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NEW PALTZ NY, NY
Even though the product I wanted was not available the parts cashier did help me find a similar product
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REVA VA, VA
I wanted to say Nikki was great and thorough throughout the entire process with my warranty and service requests. Plain and clear language and very pleasant and knowledgeable to interact with. Those are the qualities that make her customers feel comfortable during their service appointment… It’s very nice to deal with a service department that has the best interest of their customers first..
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WALLACE NC, NC
It was a very easy process. The staff was very helpful and knowledgeable. I would highly recommend General RV.
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STEVENSVILLE VA, VA
It was fast (1 day), Lori was efficient and the price was reasonable!
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FREDERICKSBURG VA, VA
The people
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MECHANICSVILLE VA, VA
April in service was very patient, thorough and knowledgeable! She made sure the job got done and got done correctly. She communicated with us. Never rushed.
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SIOUX FALLS SD, SD
The attention and the good service I’m happy for all the work that you do to my Rv Thank you
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STANARDSVILLE VA, VA
My rep was great!
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DUMPHRIES VA, VA
Lori is a patient and dedicated service advisor
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So. Chesterfield VA, VA
Excellent customer service in your service department!
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Fishersville VA, VA
Kept me informed
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GAINESVILLE VA, VA
April Spoon our service advisor went beyond our expectations getting us squared, away, on the other hand the mechanics need to do better diagnostics on certain problems with Big rigs.
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WILLIAMSBURG VA, VA
Mr Russell is very knowledgeable about the RV’s and he is not a pushy salesman my wife and I really enjoyed our visit with you guys. Thanks for the great service we will be back for another purchase.
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