Employees are awesome
But cornerstone extended warranty well that’s a joke
Granddesign stands behind there warranty
Drop my gd fifth wheel off in December a got back in June 14 because of cornerstone and still waiting for them cover my warranty issues
So yeah not happy
Want call me about it
Ron[PHONE NUMBER REMOVED]408
After a 2-1/2 hour trip from NC, it was so wonderful to be greeted by our salesman, Garrett. We were almost immediately driven out to the trailer we were interested in purchasing.
Lori Green is an outstanding service manager. I was in at my appointment time and out within three hours. Other members of the staff were courteous and helpful.
My wife and I bought our 1st RV (2026 Winnebago Thrive 22mbh) recently from General RV in Ashland VA. We had a great experience. Starting with our sales person Jaz, great people person, fun, and knowledgeable! Sales manager Doug, Justin in finance, and everyone we worked with made our buying experience great! We would recommend friends and family to give them a shot if they are in the market for a new or pre-owed RV or travel trailer.
Our service agent April Spoon was able to get everything fixed without me waiting for an appointment that would make me wait another month. She was able to overcome many issues that were not normal but she handled everything with a smile. You need more employees like her.
April took care of me professionally and very timely. I was definitely late for my service time slot for a VA state inspection but that didn't matter - they got me out of there quickly and all is good.
Paul (salesman), John (Finance), and Phil (Walktrhough) were all fantastic. Each one was very knowledgeable and helped me a lot. Phil was very knowledgeable about everything on the 5th wheel I bought. Each was very kind and accommodating. I would recommend each person and General RV to anyone looking to purchase a new RV. Overall fantastic experience.