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   4821 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


RICHMOND VA, VA
The swift and polite approach to dealing with the issue
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FALLS CHURCH VA, VA
Service rep (Lori) was great.
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ALLISONIA VA, VA
What a great experience picking up our new camping trailer. We were welcomed, oriented and kept up to date on every step of the way. Thank you Lisa, Beth, Nikki, Blake, Michael, and Sandy. Enjoyed the excellent team.
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HOPEWELL VA, VA
The sales staff was friendly, very knowledgeable where you were not pushed into buying something we didn’t want. We’re disgusted with the salesman and the sales manager and we was led into the right direction and we got an RV that we love for a price that was more than fair and reasonable. I would thoroughly recommend my sales person. Justin very nice young fellow with a strong ethic of doing what’s right the sales manager very knowledgeable. Very helpful. Worked hard to get what we wanted and succeeded we were we were presented our RV. It was serviced cleaned and everything was checked on it to make sure that it was working correctly and appropriately. I can’t say enough good things about this team up at General RV in Ashland, Virginia. Everyone there was extremely helpful and very cheerful thanks for everything
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FREDERICKSBURG VA, VA
The sales staff was very helpful in selecting our camper and working through the deal. When problems were found with the unit we the unit we planned to purchase they quickly located another unit in the area and had it brought in. Our sales rep Hillary was especially pleasant to work with.
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STAFFORD VA, VA
Lori was fantastic- knowledgeable and helpful. We had a lot of work done and she kept up up to date throughout the process! great Job!
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ASHLAND, VA, VA
The staff is very friendly and knowledgeable.
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HENRICO VA, VA
We recently had an outstanding experience with the Service Department at General RV Center for a warranty repair on our Class C motorhome. From start to finish, the customer service was truly exceptional, making a potentially stressful repair process smooth and reassuring. Our Service Advisor, NiAsya, was the highlight. Communication was phenomenal; we received prompt updates every step of the way—not just when the work was completed, but during diagnostics and parts ordering. They took the time to clearly explain the issue (a malfunctioning slide-out mechanism) and detail the necessary steps, ensuring we understood the scope of the work. It's rare to find a service center that combines technical expertise with such high-level customer care. The entire team acted with professionalism, friendliness, and a genuine commitment to customer satisfaction. We highly recommend General RV Center's service department for any repair needs and will definitely be returning for future maintenance.
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SPEARFISH SD, SD
Friendly service and they had the part in stock that I was looking for at a reasonable price!
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Spotsylvania VA, VA
Everything thing was great The only thing they needed to do was turn heat up in building
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Earlysville VA, VA
Knowledgeable people; easy going and friendly; swift and helpful. Good price.
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north chesterfield VA, VA
Our service advisor (Danny Browder) was professional and courteous! It was a very pleasant experience!
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HAMPTON VA, VA
People are both professional and friendly.
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powhatan VA, VA
Nikki, the service advisor, was very knowledgeable and professional. The service on my rv was preformed in a timely manner as promised.
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CHESTERFIELD VA, VA
The customer service Agent was very helpful in diagnosing the problems with my coach.
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CHRISTIANSBURG VA, VA
Service rep was knowledgeable, courteous and expedient best ever ever thanks
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VIRGINIA BEACH VA, VA
Easy process
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Service personnel listen to your concerns.
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Gloucester VA, VA
Everything was good/on time
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Pine Plains NY, NY
Everyone was very friendly and excited about my purchase. Everything went smoothly. They have a great staff that covers all the bases. I drove seven hours to buy this camper and I’m really glad it was worth it.
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