General RV Richmond Facebook Twitter Googlemaps Yelp

   5438 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
Visit Website

Recent Reviews:


FORT SMITH AR, AR
Very professional, and attentive to all our requests! A great team!
Report a concern

Montross VA, VA
Personal service from service rep. Keeping me informed during the entire service process.
Report a concern

ALTON VA, VA
We had some issues with the service at first with the work being done in the shop but once everything got fixed and General RV took care of all of the charges that were being put on us when we were only supposed to be paying for a one time payment of $150 for a deductible to cover all the repairs which we were also told we wouldn't have to pay because we had to make 2 trips to pick up the camper and it’s wasn’t ready. But we ended up having to pay the one time payment of $150 which is fine, the biggest disappointment was that we didn’t have the camper available for a couple of months. Everything is fine now and we are happy with the camper and outcome , so yes I would recommend General RV to a friend.
Report a concern

West End NC, NC
Really clean facility and they serviced us in one day. We will be back to have some more work done this summer.
Report a concern

WILMINGTON NC, NC
This is the second time that I purchased an RV from the Richmond General R.V. Paul was very knowledgeable, patient and accommodating. They have excellent selection of RVS and campers. I would recommend the Richmond General R.V to everyone.
Report a concern

ASHLAND VA, VA
Very helpful and friendly. Will be part of the General RV family as long as I can keep exploring.
Report a concern

Staff was knowledgeable and friendly. The prices were very good too.
Report a concern

GREEN BAY VA, VA
Cheyenne Reyel in the service dept was great to work with! She kept me informed the whole process through.
Report a concern

HENRICO VA, VA
Nikki was very helpful in guiding us through the repair process. Timely response, knowledgeable.
Report a concern

Sterling VA, VA
Everybody was very nice & helpful. Great experience & professional. Thorough job on getting my used rv purchase road ready. A bit to many coordinators involved, it got confusing as to who to contact & followup with for after market add ons. Wonderful waiting area! Love the trailer, and hope for many more years of rving. Thank you all again.
Report a concern

Henrico VA, VA
Good friendly service
Report a concern

FREDERICKSBURG VA, VA
Friendly staff. No gimmicks or hard sell when I’m just there for an inspection. Nice lounge.
Report a concern

NEW PALTZ NY, NY
Even though the product I wanted was not available the parts cashier did help me find a similar product
Report a concern

REVA VA, VA
I wanted to say Nikki was great and thorough throughout the entire process with my warranty and service requests. Plain and clear language and very pleasant and knowledgeable to interact with. Those are the qualities that make her customers feel comfortable during their service appointment… It’s very nice to deal with a service department that has the best interest of their customers first..
Report a concern

WALLACE NC, NC
It was a very easy process. The staff was very helpful and knowledgeable. I would highly recommend General RV.
Report a concern

STEVENSVILLE VA, VA
It was fast (1 day), Lori was efficient and the price was reasonable!
Report a concern

FREDERICKSBURG VA, VA
The people
Report a concern

MECHANICSVILLE VA, VA
April in service was very patient, thorough and knowledgeable! She made sure the job got done and got done correctly. She communicated with us. Never rushed.
Report a concern

SIOUX FALLS SD, SD
The attention and the good service I’m happy for all the work that you do to my Rv Thank you
Report a concern

STANARDSVILLE VA, VA
My rep was great!
Report a concern