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   5161 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


COLONIAL HEIGHTS VA, VA
Everyone was very nice and not pushy
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gaithersburg MD, MD
A
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KING GEORGE VA, VA
Lori Green is an outstanding service manager. I was in at my appointment time and out within three hours. Other members of the staff were courteous and helpful.
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Mechanicsville MD, MD
My wife and I bought our 1st RV (2026 Winnebago Thrive 22mbh) recently from General RV in Ashland VA. We had a great experience. Starting with our sales person Jaz, great people person, fun, and knowledgeable! Sales manager Doug, Justin in finance, and everyone we worked with made our buying experience great! We would recommend friends and family to give them a shot if they are in the market for a new or pre-owed RV or travel trailer.
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GAINESVILLE VA, VA
They explained every process, as they were working
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FREDRICKSBURG VA, VA
Our service agent April Spoon was able to get everything fixed without me waiting for an appointment that would make me wait another month. She was able to overcome many issues that were not normal but she handled everything with a smile. You need more employees like her.
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BOYDTON VA, VA
Very considerate, worked with our schedule
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MONTPELIER VA, VA
April took care of me professionally and very timely. I was definitely late for my service time slot for a VA state inspection but that didn't matter - they got me out of there quickly and all is good.
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Colonial Beach VA, VA
Excellent service
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Port Republic MD, MD
Paul (salesman), John (Finance), and Phil (Walktrhough) were all fantastic. Each one was very knowledgeable and helped me a lot. Phil was very knowledgeable about everything on the 5th wheel I bought. Each was very kind and accommodating. I would recommend each person and General RV to anyone looking to purchase a new RV. Overall fantastic experience.
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newport news VA, VA
Great group of people and very easy to deal with!
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CHESTERFIELD VA, VA
Nikki was very helpful and the work was done timely. All of the staff are always attentive and pleasant. The technician ensured he understood the issue and that sped up the completion of the repair.
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Glen Allen VA, VA
April was very helpful in getting my rv repaired She stayed on top of ordering and delivery. She was always available for questions. Good addition to General RV service department.
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none VA, VA
April was great! Everything completed and being able to work remotely while waiting is a huge benefit!
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PORTLAND OR, OR
The friendly people
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Great customer service from Tera and Mike
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FREDERICKSBURG VA, VA
Friendly staff
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CHESTER VA, VA
Excellent communication and updates on the service being performed
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CHESTER VA, VA
Lorri was excellent- she listened to me and got us in and out fast. Have had negative experiences at general rv in past and this was 100 positive. Will not avoid coming back for further service.
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RICHMOND VA, VA
Friendly staff, knowledgeable salesperson, waiting 2 days for service to answer back
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