Employees are all genuinely concerned about guests. If they cannot help you, they will find someone for you. Seems that all the employees have a stake in the business, and are willing to do what is required to make the business successful and thrive.
Service support staff (Nikki) is very easy to work with, helpful and makes sure the work I need gets done well.
The parts department (Jennifer) was super friendly and quickly helped me identify a door bracket to order from Winnebago.