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   5380 Reviews
12195 Harley Club Dr.
Richmond, VA 23005
804-412-4160
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Recent Reviews:


NOSURE MD, MD
Everyone was pleasant to work with
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FT. WASHINGTON MD, MD
All the individuals who worked with my wife and I during the purchase of our first RV were friendly and provided a lot of quality information during this process.
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GAINESVILLE VA, VA
Everyone is very nice, very pleasant to work with, the mechanics pay attention to detail, and explain everything they are doing.
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HENRICO VA, VA
Helpful associates
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SUFFOLK VA, VA
Great value, no pressure.
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chesapeake VA, VA
The employees. I would like to give a shout out to Chris who did a great job introducing us to our new RV and how to operate it. I also appreciate the honesty of Jon in finance.
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Youngsville NC, NC
The walk-through showing you how to operate everything the finance guy
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STERLING HEIGHTS MI, MI
Your National Service Scheduling Center was able to find me a convenient appointment at a General RV near us to repair our loose driver’s side mirror while I was traveling on the road. Your staff was very accommodating and efficient in getting us in and out so we could resume our trip. Especially service tech Cheyenne. We found her very personable and able to accommodate our mobility issues. Thank you (and her) very much for taking care of us.
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DOSWELL VA, VA
My service rep was very helpful. It was easy to make an appointment, and communicate.
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CHRISTIANSBURG VA, VA
Genuine concern for issues and quick prompt repair plus staff is good looking
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america VA, VA
Friendly and not pushy, and a great service technician
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FREDRICKSBURG VA, VA
Hillary was very friendly and accommodating to our schedule and requests. She showed us everything we wanted to see. A modern and clean store with a big selection.
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HAYMARKET VA, VA
We have found the staff at General RV to be pleasant and helpful. We have purchased new rv’s in the past and understand the break in and shakedown period and that repairs and adjustments need to be made. The new rv we purchased at General RV was a very unusual situation that required multiple repairs,many hours of troubleshooting by the service technicians, and issues that rendered the RV not usable for the first 5 1/2 months we owned it. Obviously this was beyond disappointing and frustrating for us. To the staff’s credit they worked with us, the rv manufacturer, and the truck manufacturer to get issues resolved. We are very appreciative of their efforts.
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Culpepper VA, VA
I purchased a used 2021 Cherokee camper. I love it! Matt was professional, informative and very helpful. Financial team and insurance agent, Tom, were a pleasure to work with and they explained everything in detail. I would highly recommend General RV due to the treatment my family and I received during the entire process. A very satisfied RV owner, Debbie Kesner
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AMELIA VA, VA
Sales person worked hard to find the travel trailer that we want
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ONEORRA NY, NY
Reps and loan dept worked well to get us approved helped us with paperwork delivered camper safely to our location
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Malvern AR, AR
Easy transaction.
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FREDERICKSBURG VA, VA
I just discovered my inspection was expired, but I called the shop and they managed to squeeze me in first thing tomorrow morning. Vacation is officially still on track.
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Leonardtown MD, MD
Love my service advisor Lori, AB’s the best!
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Sandston VA, VA
The service department triple checked the exploded views of my water heater to ensure that I did in fact have the correct part…AND they had it in stock!
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