It was great, Erica is awesome. Got me in and out in less than half hour. Cuddos to her and the maintenance team on this recall. Done real fast. Thanks
The repair they performed was excellent, cannot tell the trailer was damaged. The issue was it took 4 weeks after I was told a week to 10 days at the most. I was told they Missed a part that was damaged and took 2 weeks to get the part.
Shawn Roby is a top notch service advisor, I have had a great experience every time I call, or deal with him since I purchased my unit in 2021. Very professional, caring, honest!!!! We love General RV s service team.
I can’t say enough about the professionalism that Shawn and his team has done for us .
Thank you
George Brobst
2021 Holiday Rambler
Brendon in parts extremely helpful, said he was gonna call me back and actually did within a few minutes
Parts were waiting on me as soon as I got there.
Thanks
Shawn, in the service department always communicates timely and positively with us. He works to get us in quickly, and keeps us informed. He is very knowledgeable and patient with our questions.