The sales person was very helpful and I had the appointment the next day and I will be back to have more electrical issues fixed when the time is right thank you
Craig Carver was very personable; he’s the reason we bought our Grand Design from your store! Honestly, we didn’t expect to make this purchase. We were just looking!
The service rep Taylor was very helpful and explained the process. The tech working on my 5th wheel was very careful and did excellent work. Both went above and beyond.
General RV in Clarkston was finally able to resolve a serious warranty problem with the refrigerator in our new RV. The supplier of the defective product was not cooperative and delayed the process at every turn. But thanks to the persistence of Chris McDonald, David Mick and Taylor at General RV in Clarkston the refrigerator was finally replaced. We are now happy campers!
Keep you Camping.
I like being able to bring my RV in and get it fixed right away when there is a problem that will keep me from camping.
The service department did a quick job taking care of the leak in the water lines.
Nicholas Williams is an excellent service person. Should be a Service Management !!
But securing the large residential refrigerator has not been fixed or redesigned to work. It is a Grand Design problem and General RV needs to inform and report the Bad design of these 12 volt residential refrigerator.