We had an accident with our camper recently and it fell off the truck breaking the jack and damaging the hitch. We got to General RV in Clarkston with a few hours of the accident and they had us back on the road in an hour! Amazing work and exceptional customer service!
We had warranty service due on our RV and Clarkston General RV has been absolutely amazing. Matt was awesome at keeping us informed of the status of the items we had on our list AS WELL AS additional items their amazing technicians discovered while making the repairs.
I give a 10 out of 10 to this amazing team.
Pretty much liked everything. The professionalism and process went flawless. Each person we worked with was enjoyable and helpful. Just plain fun experience!
Outstanding overall experience. I bought my first camper from a Mom and Pop outfit and will never make that mistake again. General RV has made the buying an RV experience a science. From the moment you get there they treat you like royalty. A true red carpet experience. Exceptional experience across the board, from their financing department, parts and accessories, having your RV’s capabilities demonstrated for you, to being shown how to properly hook up your hitch. The whole experience was outstanding. Why anybody would buy an RV from someone other than general RV is beyond me. Thank you General RV for being so good at what you do.
Everything about my experience with GRV Clarkston was well above my expectations thanks to Tim Johnson, Taylor, Darrell, and the techs that worked on our rig, and everyone else involved. Even the price was fair, which was totally unexpected. At this time, we couldn’t be more satisfied. Thank you for being over and above General RV’s poor service reputation. 10/10
I have used 2 different General RV outlets. The one I am currently using is my favorite because they know me. They are attentive to my needs and questions. The work is scheduled and completed in a timely manner.