I recently purchased a part from General RV and that went perfect. Parts guy was very helpful. The thing I was surprised about and very disappointed about was that General RV added a surcharge to my credit card purchase of $8.02. I’ve never had this happen on any credit card purchase in many years. Very disappointed and will think twice about purchasing parts from General RV.
I came at an extremely busy time with a Keep-you-camping issue. The problem was diagnosed and the shop fixed the issue while I waited. Three hours later I was headed home - still able to go camping with my grandchildren. Thanks!
Pre-service communications back-and-forth went very well. Made service day appointment very convenient.
After service pick up communications and description of details was very helpful
Thank you service team
Tqylor did an outstanding job with professional and courteous service. She answered all questions thoroughly and kept me informed throughout the process.