On pick up day, there were a couple snafu’s (finance guy didn’t listen to us and our needs but after 4.5 hours we got it figured out) then we were having hitch installed, some wrong parts because of the manufacturers books and numbers being wrong NOT the parts guys fault at all… I have to say everyone we dealt with from Dave K selling us our unit, to Luke in parts, Joel in service, Andy for getting me an upgraded hitch to solve that issue, Heather when I came for a couple issues and the new hitch, and Trish keeping me company while I waited everyone was AWESOME!! Great experience all and all. Very knowledgeable folks, very helpful and very nice and funny made me feel like family not a customer. Thanks for all the help Luke and Joel!! You guys are excellent to work with!! Big Thanks to Dave K too!! This guy is AWESOME to work with when finding exactly what you need in your new RV!! Andy was a rockstar getting us rolling down the road on our new hitch. Can’t say enough about how much better the experience was over Camping World! (Minus the finance guy, didn’t appreciate him trying to throw out banker under the bus when he was the one who dropped the ball and didn’t do what we asked) great job General RV we’ll be back when we upgrade!
Hello everyone was just awesome and our repairs on our rv was done with professional care. Will stop by and see everyone the on our next visit up here in Michigan have a great day everyday until we meet again. Thank you for your courtesy Glenn & Margaret Lapham , Duck River Tennessee
Very professional, friendly, knowledgeable staff.
Everyone that that we met were great, including service, and parts were all very informative.
Robin Kind our salesman is the best ! Robin helped us in every way he could.
We love our new Reflection !
Thanks so much
Nancy & Jay
It was a great experience from Sales person to delivery coordinator to demo and service tech took his time to show me how to hook up 5th wheel hitch being first timer. The. FI guy Jesse did a great job helping my wife and I to protect our new Rig. The badges and red carpet was awesome did not expect that. We know you have to make a profit but we felt very comfortable in our purchase with you guys. Look forward to winter class and establishing a relationship w service. Thanks again to all Graig, Heather and Joel God bless and thank you.
The Logies.