Out sales associate, Tommy, was fabulous. We probably would not have bought anything if it wasn't for him, taking the time to understand us and our needs and then showing us the perfect vehicle for us.
In addition, everyone that we worked with, from john in finance to eric in insurance, were terrific. We looked at a variety of rvs with other dealers, and I am genuinely pleased that we chose and are working with General RV. That you are around the country, including Florida where we live, makes things simpler.
So, thanks! We are excited about our new home away from home!
Zach in sales was awesome. Brandon in finance made you feel like his only client. Patrick did an awesome job on walk through. Lost a set of keys and manager took care of it personally!! Just a great Team in Wixom, MI at General RV.
Everyone was kind and knowledgeable. My wife & I were treated like VIP’s…when issues evolved the General’s team addressed all the concerns and had my back through the entire process. Honestly I didn’t expect this kind of service…I’ve heard more bad reviews than good. This experience puts General RV back in 1st place! Well done! Thanks to Mike, Patrick, Shane, Melissa, Chris, Mike & Brennan for an awesome job! Keep up being an amazing team!
Sincerely, Richard and Mary
Sam was very thorough! She was great! However, I didn't think there should have been any charges for checking out the warranty work on our RV!
I will be calling the manufacturer regarding the charges. I was disappointed because any warranty work should not be charged to the customer!
The gentleman who walked us through all the features of our new camper was outstanding! He was extremely knowledgeable about our unit and took the time to explain everything clearly, including what to do and what to avoid. He answered our questions thoroughly and made sure we felt comfortable and confident before we left. His professionalism and attention to detail made the entire experience exceptional.
I really appreciated the honesty of the salesman and he was more than willing to listen to what we were looking for and not pushing his own agenda, but finding us what we wanted. Everyone that we talk to and work with was very professional, courteous, and helpful I would highly recommend general RV.