Everyone is always so welcoming as soon as we entered the building. Between the service team and our amazing sales person Bob B. we always receive excellent service. I would highly recommend General RV for anyone looking to buy a recreational vehicle.
Everyone I dealt with was kind, friendly, and informative. This was our first RV, and everyone went out of their way to make sure all our questions were answered.
Excellent service from Amanda, Patrick and Steve. They worked hard to accommodate my timing, questions and concerns. They double checked to make sure everything was working properly. I am recommending to all of my friends.
I generally like the people at GRV that I work with. I feel from the start of this sale every single person was working with us to have the best possible outcome.
Shaq, Mike Buchwald, Chris Cole, Brian who did our unit demo, Mike Abraham, Anita, Kevin and the service manager (sorry I don’t specifically recall his name) who we spoke with regarding our experience was absolutely trying to do the best job they could not only for us but also General RV.
As a business owner I would be very happy to have a team behind me that worked as hard as these folks did while representing my company.
The walk through with Bill was very professional and good !! But when we were ready to leave with the fifth wheel, it was very upsetting. All the , water intakes were not. capted, storage doors were left open, refrigerator was left on not very professional !!
Jake and Steve checked me in and their team performed a thorough inspection over our RV and found that the roof sealant needed repair before water damage occurred.
Steve even patchers a compromised area personally.
Amanda was very professional in handling my issues in a time and and provide details jake was asked to assist the day Amanda was off and all informa tion passed
Thanks for the help.
Mike (formally from the service dept and now does the training for new owners) is a complete gem. His knowledge and support couldn’t be more appreciated.
Amanda was excellent in getting things done and keeping me informed on how repairs and service were going. I had multiple services needed.
Kaitlyn (who formally was a service manager and now schedules service) is also a treasure. Her guidance on what services I need to keep traveling as a solo woman camper is invaluable.
We had a great experience with Ken Patrick. He was very responsive to questions and worked hard to find us a camper and price we liked.
We also enjoyed Tennille who explained all the details of our camper on pick up day. She was funny, smart and a good teacher.