The staff is always friendly and super helpful. I can't say enough about Jim and Keith and thank them for their incredible knowledge, skills as well as enthusiasm and love for cycling. Jim was able to figure out a way to optimize my carbon frame and ingeniously help make my climbing easier. Keith was invaluable in helping expertly fit us on our bikes. I trust them both and always leave excited and anxious to get out on my bike. They are simply awesome. The rest of the staff are always welcoming and knowledgeable as well.
Staff is very knowledgeable and accommodating. They helped me dial in on the bike that best suited my needs at a price point I was hoping to maintain. Being able to test ride the bike was great! That's not going to happen at a Box store. A very friendly atmosphere with a flow of prior customers in and out of the store.
I really appreciate the prompt service and that the staff goes above and beyond to answer questions and give you tips on how to become better acquainted with your bike and riding. I recently had 2 bikes serviced and Jim spent time with me showing me how to shift as well as giving me help with my tires. When I dropped the bikes off it was very busy in the store, but he spent the time with me anyway. I'd recommend your to fellow bikers in a heartbeat! Thanks for the outstanding service!