Great shop, great staff. Always multiple mechanics ready to help with anything you need . Salespeople are able help guide beginners to life long cyclists with selection of the right bike for your needs. Highly recommended.
Went to grab my bike for a ride with 65 degree weather in January. My tire was flat and wouldn’t inflate. Called Genesis and they told to bring it in. I brought the bike in and they repaired it. The staff works above what is expected. Not the first time the staff did work on my bikes. Glad I bought my Trek bikes there. Got home with time to put in an 11 mile ride.
I like how knowledgeable, courteous, friendly, and helpful everyone is; as someone who’s never really seriously shopped for a bike, I feel confident that the bike you recommended is the right bike for my needs, and that I am armed with the knowledge I need to take care of it and enjoy it to the fullest. I am very impressed with the depth of knowledge of everyone, and your obvious passion for cycling is infectious. The personal attention and fitting was fantastic, I finally have a properly fitted bike! I like the Preferred Cyclist program, and the helpful documents that I was linked to.