Mechanic was super communicative about my repair needs and able to work with me to get my bike back into working order. Extremely fast service--turn-around of 48 hours for a major bike overhaul. I feel like my bike is brand new again!
Over the weekend of 1/18-1/21 I had two bicycles serviced at Genesis, my wife's Cannondale Silk Path 600 and my Cannondale R600. Jimmy Madden thoroughly looked over both bikes and explained to me the necessary work. He explained how the sale coupon was being applied and showed me the cost before I agreed to the work.
Both bikes were finished and ready for pick up when Jimmy said the bikes would be good to go. My wife and I drove up to Easton (from Carversville near Peddlers' Village) on Friday the 25th, picked both bikes and paid what we owed for the work
We are both very pleased with the work and especially with JImmy Madden's professionalism and friendly disposition. We will continue to patronage Genesis Bicycles as long as you have people like Jimmy on your staff.
Dr. Earle J. Meyers
I have been a customer of Genesis bike shop for decades. The service has never disappointed. I have been to their classes on bike repair as well as had custom fits for bicycles. No other shop can offer so much in addition to knowledge staff.
I was out looking for cold weather gear for cycling last Friday. Keith was very helpful in explaining what I would need and how the different components work to keep you warm and dry. I have not found this level of help and information from experienced cyclists like Keith available at other bike shops I have visited.
Just purchased a fuel 9.8 on Friday....I enjoyed it on a Saturday ride . I purchased this bike from you because you stand behind the bike warranties.
I did have one problem, the shift cable was loose on the bottom derail er and I had to tighten it on the trail but not a big deal for me . It could be for someone else
thank you Mike
I was looking for spin shoes and a classmate by the name of Rudy (he works there) pointed me over to genesis. There I met Michelle and she got me set up with a really nice pair of Bontragers. I am very pleased with the quality of products and selection of bikes in the store. I will most likely buy my road bike there in the spring. Thanks so much!