Trainers are very knowledgeable and dedicated; they are there for the client's interest. The staff is friendly and polite. There are group sessions to fit most anyone. The Equipment is in great shape and there is enough of it. Areas is clean, neat and appealing to both men and women. The other clients there are respectful and polite. Glad we joined again after a brief hiatus.
I enjoy the family feel for sure! The facility is kept up very nice. I think the gals who clean need a raise!!! It would be great to keep a manager for more than 3 months though. I am very happy with the Hutchinson Genesis!!
It would be great to have a program where members could ask a trainer for advice - one thought is to offer a free time access to trainers scheduled once a week or twice a month kind of thing- not individual time but be able to ask for assistance during the ‘free’ time . I sometimes want to know how to use a piece of equipment to better suit my needs. I feel like I need to pay someone to ask a question and I would like to see it not be that way.
The staff is friendly and helpful. The facility is clean. I would like to see some updates on some of the equipment- new straps, new cushions. Overall, I have enjoyed Genesis for many years!