I have been a regular customer here for many years and have always received great treatment and care but Rob and Jake went above and beyond this past week and I am extremely grateful. I was involved in a head on crash with an e-bike rider who was coming around a blind curve on a bike path. Minimal damage to the e-bike and he was able to "ride" away while my bike was not rideable. The front wheel was damaged beyond repair along with the front brakes and shifter. I took the bike in, which had been serviced back in March for the season and Rob took care of me. I explained to him that I was in the process of moving and would be leaving Illinois for good in one week. Despite being pushed out three weeks with repairs and service, Rob and Jake completed the work, replacing the front wheel, tire, and tube, as well as the brakes and shifter and fixed the chain as well in just a matter of a few days allowing me to have the bike ready to be packed on the moving truck. A huge THANK YOU to Rob and Jake and to George Garner Cyclery. And good luck to Rob who is retiring this month!