Trek Bicycle Germantown Googlemaps

   2133 Reviews
2095 Exeter Rd
Germantown, TN 38138
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Recent Reviews:


Trek Germantown always goes above & beyond with their fast, friendly service!
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Freindly staff
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You have a good product, but it's pricey. Travis helped me service my e-bike. He was very knowledgeable and helpful. So many times, this is not the case while making purchases. I told him that this was the best money I've spent in a long time. I have 5 e-bikes and will be making additional purchases. I'll go back to see Travis.
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Great quality, good prices, friendly service.
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Amazing service from the whole team in purchasing my new bike - cannot say enough nice things about Travis, Lloyd and Amelia.
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Get job in servicing my bike in a very timely manner!
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I had my DOMANE SLR 7 frame replaced under warranty, TREK did a great job to ship it, the shop techs did an outstanding job swapping it out. I ride TREK bikes because they are fantastic bikes and the support you get is really great.
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Very friendly, knowledgable and personal service!
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Major maintenance on my hybrid. It’s my wife’s favorite bike so instead I said save it and Jeremy did just that. I thought about simply buying a new one but that thing rides better than new according to her. Trek did the same for my mountain bike last year. Great staff and service.😊
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Travis is amazing! Kind, patient, knowledgeable…LOVE him!
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Very friendly and helpful for a cycle luddite like myself. Have had to endure insufferable cycle experts in the past so it counts for a lot.
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I worked with Jeremy on a bike repair. He was highly knowledgeable and demonstrated dedication to customer service. He completed my bike repair within a day. I had a small follow up fix that Travis completed while I waited about 10 minutes. Travis also kindly loaded my repaired bike back into my truck and answered my questions about possible upgrading to an electric bike. It was all around a very good experience.
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I like the one-on-one attention the employees give, plus better pricing on repairs than bikes plus. They go above an beyond on repairs and service and just a laid back vibe from the store manager.
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Fast and reliable service good price professionally done
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Thank you so much for fixing my bike even though it is older one. Looks great, works great.
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Dependability and reliability in the product.
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Very nice and very helpful employees. Quick process and good quote. Fast purchasing process. Very friendly.
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Everyone in there is friendly and helpful. Top notch customer service.
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Fun to do business there
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Good products and friendly staff
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