Great product as far as quality and durability. Great customer service. Amelia and Travis at the Germantown location are very knowledgeable about the brand
Very friendly and accommodating. Knowledgeable and honest…they told me I still had life on my tires. Appreciated the honesty. I bought 2 new tires anyway.
I had a flat tire, and the young man replaced the tube and remounted the wheel quickly, then spent several minutes getting the brakes readjusted. I learned a thing or two in the process. He was very pleasant and friendly to all the callers and store customers and got me taken care of promptly.
I would have no hesitation to recommend service to others. Prompt and friendly service is getting harder to find.
Service was quick and prompt. My daughter's Caliber 20 had a flat right before the wknd and I walked in to have the flat fixed. I waited only maybe 30-40mins and it was replaced. Great prompt service and my daughter was happy that we were able to all ride together again.
My Trek bike that was severely broken in an accident with a motor vehicle was repaired on time and to my satisfaction. The service was prompt and courteous with concern that I was satisfied.