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   2008 Reviews
8528 University City Blvd, Suite M
Charlotte, North Carolina 28213
704 549 8804
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Recent Reviews:


Fast service, reasonable prices, good problem solving during maintenance, friendly mechanics. 10/10

I rode my Talon 2 at the Rocky Branch Park today. It performed way beyond my expectations. It held the trail and handled the curves nicely. My wife liked the color. TY

Repaired my bike quickly at a reasonable price

OUTSTANDING customer service! Will definitely buy a bike from Giant University in the future.

I really appreciate your outstanding bike maintenance services. You are always thorough and efficient, ensuring my bike runs smoothly and safely. The attention to details, from tuning the gears to checking the brakes, gives me confidence in the quality of the work. I also value how you take the time to explain the repairs and offers helpful tips to keep my bike in top condition. The fast turnaround time make the experience even better! Thank you, again.

Jody was amazing, he helped my partner choose the right bicycle and was just sharing so much knowledge about bike riding with us. I even came right back the same day had my bicycle serviced. Was very pleased with my entire experience

Nice and easy

It was a great experience! I am glad to have gotten the parts and guidance I need.

Friendly service

Wyatt was awesome. Explained everything…features, set up, maintenance. Just overall phenomenal customer service.

Mark is fantastic! Great service and attention to detail

Giant makes solid bikes for the price. Good customer service. Could buy online but love to support LBS.

Great employees and excellent support. Thanks guys!

Helped me out the same day.

In a town full of awesome bike shops, yours is my favorite. Thanks for the great work team.

I have always gotten good service from the friendly folks there.

Awesome from greeting, knowledge, input, education, personable! Completed work as told! just an exceptional experience from beginning to end!

Very knowledgeable, helpful and kind. I drove over 100 miles to visit the store and it was worth it.

I’ve shopped here a number of times and I love the consistency of staff and how friendly they are! Wyatt has always taken good care of us!

Everything! Mark was awesome. Good prices. Perfect experience.