Friendly and professional service. Didn’t try to run the price up on me. (Although I ran the price up myself, that was my choice and I was never pressured)
Every employee is a knowledgeable bike technician. Service is immediate and appropriate. Prices are reasonable. There's a fun, relaxed, welcoming vibe. Goldstream Sports is my first (and last) stop for all bike maintenance.
They are/have:
1. Lightning fast service. Most repairs done same day/visit, or at least by next day.
2. Expert knowledge and performance on all repairs and maintenance. Knowledgeable about all aspects of local cycling venues, styles, trails, and cycling opportunities. Rentals available.
3. Open for extensive hours. Local provider for Trek bicycles.
These guys are great. They love cycling. They know it, because they do it.
It’s been 20 years since I bought a bike, and still use that old Trek. New bike features were explained, options explained well,like that I could test ride outside with the ramps, good atmosphere in the store, got stuff added on quick by the shop and was on my way
I get the distinct impression that the store philosophy is that if they are helpful to me, they will get my money, so they focus on being helpful to me rather than focusing on getting my money.
Staff are always available to answer questions; do a great job at individualizing products; help with problem solving issues with my bike; and are both friendly and professional.
I appreciate the quick turnaround and high level of service I receive. In this case, it was packing my bike for a trip and it reduced my stress level immensely know my bike would be well-protected and ready for the trip.
A variety of quality products offered by knowledgeable and friendly owner and staff. No purchase pressure. Truly a valuable interaction having options (available at/via Goldstream Sports or other separate business entity) pointed out by experienced riders and technicians. I’m satisfied when I leave regardless if I decided to buy anything or have work done on my bike. Happy trails, Tom.
This is our third bike from them. Friendly and informative. This one was special as my 11 year old got to do the whole process, from picking it to buying it. The sales man was great talking to her, and showing her the bikes.