Staff helped with a tire issue we had. Very knowledgeable, helped us understand what was going on, and how to prevent it in the future. Really appreciated the service we got.
Always a positive experience at Trek in Concord NH. Nate is always helpful and responds quickly to any issues I’ve had with my bike. They are now my “go to” bike shop.
The service here is unkike anywhere else. I genuinely feel welcome and cared for. They give me deals instead of overcharging. Very knowledgeable and always go out of their way to make sure my bike leaves in top working order. 10/10 every time. I highly recomend
Nathan, the store manager, has an extensive knowledge of the brand, products, and mechanics. I have total trust and confidence in his recommendations and service. He’s a big help in my goals of being a faster cyclist with confidence in my bikes performance and reliability.
Nathan bent over backwards to track down an obscure part for me, then was super flexible/patient with my scheduling challenges, and did a great job on the install when I finally dropped off the bike.