Caleb and staff are extremely helpful and welcoming. Absolutely recommend TREK for anything needed! Even if just stopping by asking questions, they are very helpful and knowledgeable.
Nate Callahan is the best! He listens and tries to understand what you need and want. He is excellent at promoting a helpful, positive and friendly environment for all his customers.
We had the most wonderful experience at Trek on Friday. We came in looking for information and Chris was super helpful! He did not push at all and gave us room to think about things and we decided that day to come back and buy the bike he took so much time to educate us on. Thanks Chris, I love this bike soooo much and have been riding it everyday and will keep doing that because it's SO MUCH FUN!! Just so you know, I am 70 years young and plan on getting even younger and stronger now that I own such an awesome bike. I have never had such a awesome and easy to ride bike. Thanks.
Super friendly, didn’t have exactly what I wanted so they looked it up and ordered it. It was in within a few days. Pickup was easy and now I have hot pink handle bar grips!