Great selection of bicycles. The customer service representative Barb was very helpful. I told her what I was looking for and she provided great options. She didn't pressure me to buy now. She even allowed me to ride different bicycles. Once I chose one she showed me different features on the bicycle & how to properly put it in my SUV.
Steve helped me through every step of the decision-making process from choosing a bike to picking out all of the accessories, and he patiently answered all of my questions. I was encouraged to test ride multiple bikes, one of which had to be built because it wasn't in stock. He tailored his suggestions as much as possible to fit my budget and avoid unnecessary additional costs. Overall, it was a very comfortable, positive, and friendly experience, and I look forward to going back in the future.
I absolutely appreciated the time Barb and Elyse (I hope I’m spelling that right) spent with me. I came in thinking I wanted the Salsa but ended up leaving with the Trek Checkpoint and I couldn’t be happier. There was another man who helped out but I don’t remember his name. I truly felt like they were genuine, helpful and very considerate with letting me take my time test riding the different bikes, going over different features and ultimately helping me make a decision.
It’s like a candy store , for people who love to ride their bikes , Eye candy everywhere , your accessories only add to my confusion . I really enjoy your showroom. . Your repair shop is the cats meow. You guys do great work in a timely manner. . I just have to say thanks to Steve and everybody working there. ! Thanks
Customer service was impeccable! The vast inventory of e-bikes made the decision making process easier. The staff posed a deep knowledge of their products.
Came in with a flat and needed a tune up and a new chain. Informed me of things to look for as far as general ware and tear on other components. Everything was taken care of in less than 30 min.
Great service. My bikes will not go anywhere else for service.
Grant was very friendly and accommodating. He explained the issues with my bikes clearly and without suggesting unnecessary products or services. His suggestions were beneficial. The repairs/services performed were completed very quickly.
I will definitely return and refer GoodSpeed Cycles to my friends.
Customer service was 100%. From the bike technician to the sales rep, I wasn’t rushed in my visit. I was allowed to test ride 3 bikes to make a final decision. Will definitely spread the word about GoodSpeed!