The theater experience is extremely comfortable. However I must mention the changes my significant other and I have noticed in your concessions. 1. The change to the individual cups of cheese for the nachos was a bad decision as the cheese is not of better quality, the cups are small, cheese is usually tepid at best and the chips always seem stale. 2. Bring back the Cheetos popcorn please, even during the week! It was one of my favorites and whomever is salting the popcorn has a heavy hand. Last few times we chose this snack I found it almost inedible. We no longer buy nachos and are just about to give up on purchasing the popcorn.
The staff however are always courteous and polite. Theaters are always clean. The bathrooms need some repair work in some of them.
I love The Grand 14 movie wise, but the food options suck. The popcorn is good, but now the nachos come in this little box, and you can't order pizza unless you're getting a whole box. There are a lot of movie places with lots of different options, so we need to step it up in that department.
Nice seating; I recently took my grandson to see Inside Out 2; of course opening day every showing was just abt sold out except the 2nd row in the front (which I absolutely hated) my grandson really wanted to see it so I reluctantly purchased the tickets and was pleasantly surprised when the seats were reclined the viewing was great!! Now the concession pricing has always been over priced and even more so now, but other than that it was great!