I ordered stuff, most of it they had but unfortunately some products were sold out.
I was promptly refunded for the products out of stock.
A few days later I get a box at my door with the shipped items.
Prompt courteous communication and almost next day delivery.
I'll be visiting the store for some more shopping.
Thank you,
Joe
The staff at Grand River Cycle are always friendly and prompt. They had our bike situation sorted out in about 10 minutes. We really enjoy having a great bike shop in the neighbourhood!
1. Good stock. I like that you have Salsa bikes. Good selection of accessories - locks, pedals, little park tool items for the home mechanic. We also bought my girlfriend's Liv hardtail here on a great sale price.
2. Staff are always friendly, knowledgeable, and often just cool to chat with.
It's always a good experience. Pleasant, professional, efficient, the mechanics know their stuff, and it seems like even the folks at the front do, too. GRC is just a dope spot.
Purchase was easy, bike setup spot on, and their onsite tech's were very helpful and friendly this past weekend during the Princess Margaret Ride to Conquer Cancer. I personally prefer shopping local because the service and support is better, Grand River Cycle has lived up to my expectations. Cheers.
Blake and his mechanics have helped me with numerous maintenance items over the past several years. Always give great advice on purchases and very accomodating service. Highly recommend.
RICARDO Rush