The end job was great!!!!
Getting there was a pain
Person who priced oversold what could be done ( basically lied!!!) so I had a blow-up with the installer, etc
If I hadn’t put money down to get s discount, I would have cancelled the whole job
But Don called me, etc. he came up and took measurements for the counter. It turned out perfect
And the cabinets even better
I felt that the different steps to installation were handled very well and very professionally. My kitchen was carefully measured for a template after I picked out the counter I wanted. My questions were easily answered, and the entire procedure was laid out for me, including the price. The payment steps and dates were explained and adhered to, so I always knew what to expect. The two gentlemen that installed the countertops treated my home with respect by being careful and cleaning up with themselves. The answered my questions and let me peek over their shoulders. They made sure I had printed material to explain how I care for my new countertops and the sink I picked out. Later, the plumber came into install the sink, etc. He again treated my home with respect, and concerned himself with a problem I had with my already installed shutters fitting in with the new sink and counter. When the wrong faucet was delivered he helped me find one locally that would work by measuring my shutters and the size of the faucet. He took things seriously, and I never felt frustrated or hurried. I did call in the people that installed my shutters, and they were able to adjust them to fit. I am enjoying the finished product, and I felt like the entire procedure was handled professional and easily.
I didn’t want to tear up my tiny washroom(toilet & sink) when the basin shattered suddenly one day. (The sink basin was glued to the counter, what a mess!).Granite Transformation was able to replace the basin with a nice quality product and cover my dated back splash & counter with a pretty & durable surface. I didn’t want to go into the time & expense of repairing the wall if the counter & backsplash was to be replaced in the old conventional manner. They have multiple pattern choices.Their showroom enables you to see your opinions with kitchen & bathroom displays. GT contracts with plumbers who hooked up the new faucet. (The plumbers must have a new “in the box” faucet because they won’t guarantee existing water works). This was good for me because my faucet was in need of replacement. The only problem (which was small) is there was a miscommunication between Granite Transformations & the plumber. In the end, he arrived later on the scheduled day after a call to GT inquiring where the plumber was.
This is the second bathroom GT has done for me. Previously they did a shower/sink/counter in my husbands work bathroom. He’s a farmer & comes home very dirty! I’m very happy with how his bath has held up and how easy it is to clean. I’ve found GT to have excellent customer service, produce a quality product and cost is reasonable.
The counters and back flash look really great and without the really mess of doing it if we had to remove the old tiles (yeah, a few had to be removed to get in the new sink). Installers did great job putting it together in 1 1/2 days after spending 1 day mating it out. Our only complaint (8 rating now) is who looked at the 3 panels before they are installed that connect in the counter and decided they all matched! It's hard to see each panel while they are placed but the middle panel was a different shade and installer noticed and took picture also! We like your product but you really need to look at the product before in stalling it!
Love, love, love our new counters! Installation took about 4 hours and the installers kept everything protected and cleaned up completely before leaving. They did a fantastic job. Our sales person, Barbara, was extremely helpful in the process of choosing our counter. The plumber came the next day and hooked the sink up without problems. The finished product is even better than I expected!