I've got to say the transformation of my new kitchen is amazing and they were a professional in-and-out in 2 days for all the countertops and I am so looking forward to the new cabinets coming in it's gonna be night and day how beautiful it looks. All the employees I've encountered have been very professional and very nice.
No. 1: A personal phone call from any of the several staff members we have had contact with while researching GT would have been nice, instead of an email survey. Our experience with GT has been really excellent overall. Each employee was a real pleasure to deal with, from Dayle in the showroom, to Stacy (job quotation), to Roger (templates), to Serapio and Chris, the A-team installers. Serapio and Chris performed a construction choreography that others could take lessons from. You know things will be good when the first things that come out of the truck are the heavy duty vac and floor protection mats. These installers were meticulous, professional, personable and perfectionists. Our counters are beautiful, the sink install was flawless. Yes, there were happy tears.
I like that refacing my kitchen cabinets, I had a new kitchen in two weeks, as opposed to the time, and expense to gut, and rebuild the kitchen. I chose Granite Transformations several years ago to install new counter-tops. I was very impressed with the product, installation, customer service, and the organization. When I was ready to reface my kitchen, I did not hesitate a moment before calling Granite Transformations. My "new" kitchen is beautiful, and I'm a satisfied, happy customer.