No. 1: A personal phone call from any of the several staff members we have had contact with while researching GT would have been nice, instead of an email survey. Our experience with GT has been really excellent overall. Each employee was a real pleasure to deal with, from Dayle in the showroom, to Stacy (job quotation), to Roger (templates), to Serapio and Chris, the A-team installers. Serapio and Chris performed a construction choreography that others could take lessons from. You know things will be good when the first things that come out of the truck are the heavy duty vac and floor protection mats. These installers were meticulous, professional, personable and perfectionists. Our counters are beautiful, the sink install was flawless. Yes, there were happy tears.
I like that refacing my kitchen cabinets, I had a new kitchen in two weeks, as opposed to the time, and expense to gut, and rebuild the kitchen. I chose Granite Transformations several years ago to install new counter-tops. I was very impressed with the product, installation, customer service, and the organization. When I was ready to reface my kitchen, I did not hesitate a moment before calling Granite Transformations. My "new" kitchen is beautiful, and I'm a satisfied, happy customer.
Your two employee(s) work well together getting the job done. Did a great job of making my kitchen looking brand new. Your employee built a better ground floor type under my sink, and it totally does the job.
Again, thanks for doing a great job, and I will be calling you in the future to give me an estimate to do both of my bathrooms.
I was very pleased with the product and the appearance of my new bathroom counter. The installers were prompt, efficient and most important very friendly yet professional. I believe the cost is for the counter was extremely fair and look forward to contacting next year to do some work in my other bathroom. I as amazed at the timeliness from my first call to completion and was delighted to find someone that would do a small project. Your concept of refacing, instead of replacing is long over due.
Diane K. Smith
I liked the ease of having a sales representative come to me to show me the options and clearly explain the product and process. Everything happened as Granite Transformations said it would and I am very happy with the results.