The GT installers were respectful & i felt comfortable with them. I noticed a couple glue drip spots on our new tile floor after the fact. Luckily our tile floor color is similar to the glue color so it's not so stand out it will drive me crazy. My hubby's eye site isn't as good as mine so he thankfully didn't notice. I am sure the guys didn't mean for that to happen & it likely happened as they were lifting the heavy counter tops onto the old counter tops & they didn't even notice it. I hate to complain about them as they were considerate & seemed to be doing their best. They did a great job on the seems. My hubby was irritated though that in the beginning we were told GT would likely be here about 8 am & done by 5pm~ a 1 day job. Which was the main reason we choose GT & paid the higher price then quotes we'd been given by other counter top options. The Plumber couldn't get here until day 2 since the job actually took longer as the installers had to go to a Home Depot to purchase ply wood which likely added an extra unexpected hour to their day & made it so the Plumber needed to come on day 2. Unfortunately the Plumber used a standard connector & not a rubber (i think i have this correct) which made a bit of a leak even though he did a water test. So day 3 at 7am the Plumber had to briefly return to replace that with a rubber connection which fixed the leak. I am still glad we choose GT, but my hubby was irritated a 1 day job turned into 3 & mentioned should a feed back form come, he wanted me to notate that. I am still pleased with GT & i would still recommend GT. I really appreciated Deron too. Thank You S.[LAST NAME REMOVED]
Leo and his father were friendly, professional, answered my questions, provided me information and clean up when they were done. David the plumber was very friendly, did a good job and informative. Prior to the work on March 1-5, the team that did the measurements and estimate (Darin) were great.
Granite Transformation, started on time and finished on time. The quality of work beat our expectations. While we are waiting to have a few things finished up, they have been great with communications to get us to our goal. I can't speak to all there installers but the team lead by Paul Aubin were really professional and patient. Great job!
Granite Depot did a beautiful job on my master bathroom it is so beautiful . They did not take long at all to do the install. Had very professional workers. They always make sure they put down something on the floor so they would not damage my floors are causing any mess they would always clean up after they finish the job each day. They always worn mask during the pandemic. I would recommend them to xnyone thst is doing a remodel.
All members of your team were courteous professionals. All of them arrived ontime if not earlier than expected. The whole process was stress free, and we are very happy with our new kitchen counters! Thank you!
Your Salesman Deron Johnson was extremely knowledgeable of interior design about my kitchen he helped my wife tremendously on what looks good and how the kitchen would blend with the family room. My wife is VERY HAPPY of how things turned out. The laborers who actually did the installing were very professional and good at what they do.
The whole process was smooth and pressure free. Andrea the sales rep was always on time and available to answer any questions. The guys that did the work were on time and very friendly and did a great job. I love the streamlined process and knowing whats next every step of the way. Good follow through is extremely important to me and lack of it with other companies is one reason we didn't choose them.
So we had a pretty good experience but think somehow we should be able to see the actual products we are ordering to have installed, so there is no disappointment. Pictures don't always portray what you are actually receiving. the workers were all courteous and worked at good speed. Worked with us to allow for some semblance of normalcy during the installations. Overall it was a pretty good experience.
Kitchen countertops and cabinets look great after do over, transformation from old kitchen to new is incredible.Put new granite overlay over old countertops and new laminate on cabinets with new drawers and doors. Looks Great !