it was a very good transaction. Starting at the Home Show which is what got me. I loved the product. I felt cared for. I felt listened to. Scheduling was easy. Salesman only sold me what I asked for. The tech who made the template was very friendly while working quickly. The installers were very polite and left the place cleaner than they found it. That made an impression on me as I do not even live there yet.
I already have referred you.
The install took longer than we were told, and I was thinking that the faucet was ready to be hooked up because they took it out of the box and set it up on the counter. Big surprise when I went to attach the water lines and found out that it was just sitting in the hole and nothing else had been done!
Having done some very simple plumbing myself I thought that I could attach everything. It would be nice to have your sales people educated in what needs to be done when you install a newer, large sink where the depth increases and how much that effects the connections.
It does look great and we are glad we did it.
I like the simplicity of the product, accompanied with short time it was to fabricate the countertop. the weight is minimal compared to other surfaces.
Though it's only been a short while since we've had the top, we will be able to evaluated as time goes on.
The installation crew were very precise and everything looks good and in all the tight spots.
My wife and I were both very pleased with the outcome and the look of all the color combinations we had chosen
We were thrilled with the price - about half price of the previous estimates.
Had the in-home demonstration on a Tuesday, measurements on a Thursday, and installation the following Thursday. It was only 9 days between choosing our countertop/sink and having them installed. Installers were in/out in about 7 hours and other than some dust, there was very little mess.
Couldn't be more pleased - thank you!
I am so glad I called granite transformations; Connie Rameriz, consultant ,was just amazing to work with. My project was scheduled; Luis and his co-worker were here at the precise time; everything was so well choreographed with the granite transformation team and the plumber. Everyone was extremely professional, courteous and respectful; my project was finished as promised, and I am so happy. Everyone loves the transformation!
Love our countertops. Everyone was wonderful from my first inquiry though the installation. Kitchen was left clean as was the garage and driveway after installation. The gentleman who made the template-Ricardo was wonderful. Ivan and Mario who did the installation were great. Michele the design rep was great help and very informative. All in all a wonderful experience with your company.
Connie was very helpful in determining granite color selection. She also explained about the product, installation and maintenance. I was pleased to be able to have the work done so quickly.
The installers were pleasant and conscientious. I am pleased with their work. They did a good job of cleaning up afterwards.
There were two very small things I will mention although it had nothing to do with their work. The drawer to my stove was not replaced properly but I could fix it. They didn't ask if they should go down to the basement to turn the stove breaker back on. It didn't make any difference to me but it might have to someone else.
During each step of the journey we met incredibly professional people with spirits of excellence beginning with the salesman who took a lot of time with us selecting the counters and backsplash, very cheerful and helpful.
I wasn't home when the man measured but my husband was pleased with him
The two installers were excellent, hard workers who had to do some adjusting on the spot. I'm not sure where the measuring error occurred but they worked diligently to make the counters fit.
The plumber was absolutely excellent