Love our countertops. Everyone was wonderful from my first inquiry though the installation. Kitchen was left clean as was the garage and driveway after installation. The gentleman who made the template-Ricardo was wonderful. Ivan and Mario who did the installation were great. Michele the design rep was great help and very informative. All in all a wonderful experience with your company.
Connie was very helpful in determining granite color selection. She also explained about the product, installation and maintenance. I was pleased to be able to have the work done so quickly.
The installers were pleasant and conscientious. I am pleased with their work. They did a good job of cleaning up afterwards.
There were two very small things I will mention although it had nothing to do with their work. The drawer to my stove was not replaced properly but I could fix it. They didn't ask if they should go down to the basement to turn the stove breaker back on. It didn't make any difference to me but it might have to someone else.
During each step of the journey we met incredibly professional people with spirits of excellence beginning with the salesman who took a lot of time with us selecting the counters and backsplash, very cheerful and helpful.
I wasn't home when the man measured but my husband was pleased with him
The two installers were excellent, hard workers who had to do some adjusting on the spot. I'm not sure where the measuring error occurred but they worked diligently to make the counters fit.
The plumber was absolutely excellent
The two installers were very courteous and very professional. However there expertise at plumbing (EVEN A SIMPLE DISCONECT) is zip. Parts taken off should have been put in a bag. Instead they got lost. I had to buy a new faucet because of lost parts. I later found them under the sink. They should have got here earlier. They left at 5:00. The installation was complete but not the clean up. I'm still cleaning up sawdust from drawers, etc. I show off their work to my relatives and friends, but I'm very disappointed in the cleanup. I still have stuff on the counter tops that I haven't been able to remove. Everyone one that I show them think they're beautiful. The job isn't done till it's done...sooo...you probably won't want use this in your advertising.
As far as I am concerned...EVERYTHING! was excellent! From meeting with Connie to the installation with Brian and Felix, it was a wonderful experience! I totally recommend them! Several of my friends have commented, when they're ready to do their kitchens...they'll be calling you.
Thank you for my beautiful countertops! I LOVE THEM!
I was convinced that I wanted natural granite for my two bathrooms. But, the stone was unpredictable in that that the veining can vary throughout the slab. Then I found Granite Transformations! It gave me the stone I wanted along with easy care and I knew what it would look like. I did not want the same granite you see everywhere. This is unique and beautiful and easy to care for.
I loved everyone at Granite Transformations. The people in the store are so kind and helpful. Nancy brought some new ideas to the table. Fernando, who made the template was so kind when I told him that I had changed my mind on one part. Brian and Felix were our installers. They were kind, helpful, patient, professional and all around nice guys. They can work in our home anytime. They took such good care of everything. They answered all of my questions and did not mind my popping in to see the progress as they worked. They are GREAT people to have on the front lines.
I look forward to using you all again. One project at a time for me, Thank you for everything. I simply could not be happier.
I absolutely love my new countertops and sink. Everyone was so professional and informative. The install only took a few hours and I could just beat myself for not doing this update sooner. Thank you so much. [NAME REMOVED]