Leticia was great in helping with the design of my kitchen as I was making some significant changes and permanent decisions. The install team was great and custom fit the counters during the install process to ensure everything was measured correctly. One counter had to be adjusted, which they did there on-site. I was so happy with how my kitchen turned out I had them also redo my bathroom cabinets. They did some custom work there as well and turned out great. I continue to get compliments on both!
Product was as advertised, installer was good and very accommodating. The plumber that was sent to connect the faucets was also very good. They cleaned up after themselves and as we run a business from our home, they made sure that we had minimal disruptions.
The only bad experience we had was with the finance company, Enerbank, but that had nothing to do with Granite Transformations.
What I like about this product is the quality, the different designs to choose which are amazing.Im so happy with my new counters my kitchen looks gorgeous.The services are
Thank you Granite Transformations for the the amazing job!
The job is fabulous. I have already referred somebody to your company.
The installers are very knowledgeable and very precise.
I was more than pleased.
I will be getting my kitchen cabinets done in January
In January of this year Leticia Hernandez came to our home to give us an estimate. We were getting another estimate and Leticia offered us $400.00 in referral fees "if we signed the contract now". My husband John had Transformations redo his kitchen in Gig Harbor, Wa. She said because she "was the manager" she had the authority to give us $200.00 referral fee from him and another $200.00 referral fee for using the referral. It was the deciding factor to sign then and there. Also, due to the fact that John had had a very satisfactory experience with the folks in Gig Harbor we didn't even question the kind of service and honesty from Transformations here in Florida. It is now July, and after several phone calls to Leticia we have had no response. She has told us a number of times that the company is going through a transition and that she had checked with headquarters as to the status of the referral fee. She told us every time we asked that the referral fee would be issued, it was "in cue" for payment but that it takes time due to the transition. Not once have we had a followup call from her. On June 19th we sent an email to "[EMAIL ADDRESS REMOVED]" asking to hear from her that week as to the status of our referral fee. It is now July 2nd and still no response. We are very pleased with the finished product and the young men who did the instillation were very professional. Its too bad that referrals from us, and there has been the opportunity, will not happen unless this matter is resolved.