There are many things I can list - not the least of which is that our dog's procedure & recovery went exactly as they anticipated. But above all else, I love that Green Dog treats us like medical patients - with genuine concern and attention and clear explanations at all times - rather than simply customers who are there to pay money for a service. It's a critical trait in all medical professions, for animals as well as people, and one that some of our previous vets have sadly failed to recognize.
How personalized your services are and the true fact that I never saw my dog under stress when having an appointment there.
Everybody is great, from reception to the amazing note of Dr Concepcion at the end of each visit.
Feeling my dog is safe and the right humane place.
Easy to make an appointment, professional, front desk staff. Everything explained, from payment prior to service to sit down consultation with vet dentist after cleaning. Last, certainly most important, the dental cleanings are superior!!! Tartar is removed and my dogs (have been to Green Dog Dental more than once), actually look forward to walking into the building! Obviously they are treated with TLC while their teeth are made pearly white, ensuring better health!
I absolutely love the fact that staff and drs are very hands on, understanding of pet parents, are very reassuring, explain what the plan is with your pet, are clear in regards to procedures and pricing. They absolutely go above and beyond. Big shout out to Dr.Garcia and Bianca.