I like the appointment email notices and the ease of changing appointments due to the weather. Also, I like the friendliness and professionalism of the technicians. They are always willing to answer questions, explain treatment options, and deliver services.
When we did have a concern about the effectiveness of a treatment, the company promptly called us with solutions. We didn't have to call them - they called us! And they followed up to make sure our pest issues were resolved. Excellent customer service!
Very prompt and professional service.
The service rep explained what he was doing and was friendly/easy to speak with.
I'm not sure if the current tactic will work for ridding my house of mice, but we'll see.