John was extremely helpful and super friendly the other day when I brought my Cannondale in to look at. I will definitely be back for service! Thanks so much for all the help
We are a Trek family and have always loved the products. We recently moved back to the area and needed to find a new local shop. We found ourselves at Trek Bicycle Greensboro to upgrade my oldest son to a larger bike. John was our salesman, extremely easy to deal with, knowledgeable, and kind. We had a small tuning issue after purchase, I brought the bike back, John fixed it immediately and had my son out and riding that evening! My son absolutely loves his new bike, and we are very happy with the purchase and support from Trek Bicycle in Greensboro. We will be back!
John at trek is an amazing associate… Super knowledgeable and extremely patient with someone who doesn’t know a whole lot and trying to get back in it…
The personalized service was outstanding! John was a huge help from fining the right bike, getting it delivered in time for the birthday and then fitting it for our son. We really appreciate all the help!
We’ve had a great experience, purchasing 6+ bikes from the store for my son and my daughter and my two nephews and then they all have or will trade out as they get older and grow. John and Michael are super friendly and easy to work with. We will certainly be back!
Michael was terrific. I had a repair that turned out to be much more difficult than originally expected. He kept me informed about progress and honored the original labor estimate for the job. He made a couple additional minor fixes and adjustments while he had the bike on the stand.