Went to Greenwich Bicycles yesterday to buy bikes and honestly could not have had a better experience.
Dio and the entire team were amazing. From the second I walked in, they were incredibly helpful. Took the time to explain everything, super informative, not pushy, not trying to upsell, just focused on getting me exactly what I needed and making sure I actually understood everything and was ready to go.
They didn’t just hand me a bike and send me on my way. They walked me through everything, setup, fit, gear, how it all works, what matters and what doesn’t. Got me fully dialed in so I could walk out confident and ready to ride.
You can tell they actually care about what they’re doing and the people they’re helping. It’s rare to find a shop that’s both extremely knowledgeable and just great people to deal with, plus they have a really strong selection.
Could not recommend them more. I’ve already told a few friends who are in the market for a bike to go there and will keep doing it.
If you’re looking for a bike or anything cycling-related, this is the place to go!!!
Outstanding experience from start to finish. Peter, the manager, is truly excellent—professional, knowledgeable, & genuinely attentive. He goes above & beyond to make sure everything is just right. The entire crew is friendly, welcoming, & clearly takes pride in what they do. The level of service, combined with their expertise, makes Greenwich Bicycles a place I would highly recommend to anyone.
[FIRST NAME REMOVED]
Super efficient, staff is knowlegable and honest. Got to the right "fit" and super happy with the outcome - was able to get "ready to ride" in about 1 hour - with all of the additions put on the frame...
Great experience with Greenwich Bicycles. Very knowledgeable and helpful, and got me into just the right bicycle for me (not too much, not too little).