I called due to concerns about running out. They answered the even though it was probably very close to quitting time. They were very responsive to my needs and delivered the next day. I am very appreciative.
Responsive compared to E&V. Good prices comapred to E&V and Suburban. Portal is very good. The only issue is that they need to work on the accuracy of the reading for tank fuel capacity on the website, it tends to understate how much fuel is left.
Amy in customer service was great. I nearly ran out of propane because the normal delivery truck was down. She made sure the team came up with a solution.
At a time of bitter cold, Suburban Propane kept us supplied!
My wife drove to our cottage from Rochester and had to wait 6 hours - maybe next time you could give us an estimate of when you will come.
However, you made sure we were ok: that's what counts!
Thanks.
David E. Durham