You always seek to serve your customers promptly even if you have to step away from working on a bike in the shop. You’re always welcoming and courteous and don’t hesitate to look for some part in shop or on the internet or suggest a different shop that might have the part I'm looking for. Not to mention a good selection of parts. Thanks!
Fairly quick turnaround. The service was great. All the points of concern I had on my bike were addressed. My technician make great conscious decicions about what needed replacing, and took the time to even explain why, and how, and the potential pitfalls of not doing so. Overall it was a great experience and I'm glad to have them.
I loved the expertise and friendliness of your staff and your competitive pricing. Your team helped us figure out the best bikes for us. You also made our kids feel welcome and let them play so we could focus on our investment. Thank you very much!
Everyone at Guthrie was helpful and courteous. Roman was amazing and helped me test out some bikes, giving me honest and insightful feedback about what would work best for me. Preston also was great to work with! I was glad to be able to support a small business! I love my new bike!
I've been a customer for 25 years. Preston and his crew have always been professional and knowledgeable about their products and services. Any questions or concerns I have are always answered. The entire crew in Sugar House are great and have never led me astray,
I appreciate the atmosphere of this shop after going to multiple stores to educate myself on the different products Guthrie has always provided the best service for my family.
Staff is very knowledgeable and approachable. They make me feel welcome and show me the best gear for what I’m looking for. They never make me feel stupid. This is my favorite bike shop!