I appreciate the knowledgeable and friendly staff.
When I need cycling information, reliable products, parts or repairs I can count on getting great help at Guthrie’s. I purchased my bike and several for my family members over the years and have had great service and support.
I was greeted as soon as I walked in and they were very nice. They made it clear what the pricing would be for my bike tune up. I felt so comfortable and welcomed. I will keep going back for future bike needs!
Employees are friendly and helpful - not the elitiist experience I had at another cyclery the same day. This was my second bike purchase from Guthrie and I will keep coming back.
Friendly staff without the attitude of some bike shops. Knowledgeable staff helped me determine the best tune up for my needs. I will refer friends.
Eric V
excellent customer service. They answer the phone and helped me sort everything out for a seat dropper repair. Once the parts shows up they installed that very same day in the middle of busiest time of year!
You always seek to serve your customers promptly even if you have to step away from working on a bike in the shop. You’re always welcoming and courteous and don’t hesitate to look for some part in shop or on the internet or suggest a different shop that might have the part I'm looking for. Not to mention a good selection of parts. Thanks!
Fairly quick turnaround. The service was great. All the points of concern I had on my bike were addressed. My technician make great conscious decicions about what needed replacing, and took the time to even explain why, and how, and the potential pitfalls of not doing so. Overall it was a great experience and I'm glad to have them.