Extremely professional, thorough and helpful! Always willing to help my clients. Laura and Jim are great, Michael is a Pro and I’ve had good experiences with every inspector I’ve worked with! Thank you for always taking the time to explain things to buyers and accommodate our tight inspection timelines! You’re the best!
Loved James. He was through and shared with me what I needed to do. I am very grateful for his advice. He respected my house and did not leave a mess, since it was staged for showing. Wonderful personality and very helpful.
The team is EXTREMELY personable and friendly. In a day in age with automation and digital tools, I was blown away by the customer service and human interaction! (And I’m a techy! I work in digital for a living.) It was so refreshing to experience the balance Habitation Investigation has in their processes. All of the right things were online and automated (e.g. sign-up, initial info/services, bill pay, scheduling), but the minute anything came to confirmation, follow-up, etc, it was immediately a text or call– based on my preference! So impressive!
Habitation Investigation has proven to provide exceptional customer service to my clients and me since I started using them many years ago! Their reports are thorough and easy to read. The inspectors are well trained, and inform my buyer clients without scaring them about their findings during the inspection. The owner is always sharing ways to improve my real estate business by offering continuing ed. They are a part of my "value added" services I provide my clients!