I brought in 3 bikes, 2 of which were long overdue for service. Your staff did an excellent job of communicating what needed to be addressed. With it being Spring, I can assume you are very busy, yet it didn't feel that way. The turnaround time was quick and the process was easy. More importantly, your staff was warm, welcoming, and friendly. I'd be happy to refer Hall to anyone looking to purchase or needing service.
Austin was good to work with. He answered my questions, made good suggestions for accessories and let me know when it was ready. I was a Specialized rider, love the new Trek.
The guys at Hall are always so helpful and polite. They know their stuff and are always happy to help with any questions and don't try to talk you into buying things you don't need. I have bought 2 bikes from them and they have always gone above and beyond with their service!
The service process was very efficient and fair. The entirety of their staff was friendly and welcoming. When our family takes the leap to upgrade our current bikes; Hall Bicycle Company is where that will happen. Thanks again!