This shop is everything you'd hope for in a local bike store. It's exactly why I always encourage people to shop local before turning to online options. The staff are knowledgeable, friendly, and truly invested in the community. It's an amazing shop, and every town deserves a place like this.
Logan has got to be one of the best bike mechanics in the state! He really takes care of customer as well and makes them feel valued! I just love that place!
High quality products and every staff member we worked with were so happy to please. The staff took their time with each customer in the store and made you feel like you were a part of their team, not just another customer. They were always happy, knowledge and ready to help.
Thank you very much Ryan for your patience while we waited for my order to be fulfilled. And thank you for educating me beyond my knowledge about riding and just bikes in general. I still remember the day you were not even on schedule to work but stayed around to make sure all of my questions got answered. That is what one calls Top Notch service!!!!
Haymarket Bicycle staff were kind, courteous, and knowledgeable. We brought our child's bike for a repair and they had the repair made quickly and helped to explain better future care for the bicycle to protect our investment.
Ryan was great. He found the bikes we wanted and followed up with a call over a holiday weekend to let us know when we could come by and test them. Love the bikes too.
The gentleman that helped me was extremely knowledgeable and helpful. He guided me towards a great, safe helmet and suggested a remedy for my bike. A great place. Everyone seemed willing to answer my questions.
Haymarket Bikes has been my go-to bike shop for at least 15 years, perhaps longer. Extremely client-oriented, helpful, professional and knowledgeable, whether one is a hardcore cyclist or a hobbyist.
The staff is knowledgeable and helpful. They were able service my bike while I waited. It was great to see several people working there, not just one guy trying to handle everything. I was happy to patronize their shop by purchasing a new Trek road bicycle.
I love Haymarket Bicycles because they always tell the truth, and they always do great work. In the 10+ years since I bought my Trek Madone there and started having them (and only them) service it, they have often finished the work early--and they have never taken longer than the estimate. Also (amazingly) the initial estimate is always accurate--they never call later to say they found something else that needs repair. Finally, every time I pick up my bike, they have solved whatever problem I had, and the bike is beautifully clean and in perfect running condition. I just had this exact experience on Friday 28 June when I picked up my gleaming bike and early the next morning had a great ride from Marshall to Upperville and back.
You all are the best.
John Hood