The people working at Helen’s are wonderful! They are friendly, helpful, quick and knowledgeable. It reminds me of how customer service used to be! I’m so happy we have the guys at Helen’s in our community.
Friendly staff, but they could be better about educating on bike tech. The older guys on the floor can help the most. Young guys should study up and be ready to offer opinions.
Shopping at Helen's was a very positive experience. The salesman was friendly and informative and he did not pressure me at all. The store had a good selection of bikes at all price points. I ended up buying a Trek hybrid. I was given the opportunity to take the bike for a ride before purchasing and that was much appreciated. I also bought an odometer and water cage and a technician installed them right away.
Always a pleasure dealing with store manager Daniel Bonfim...courteous + knowledgeable + he always gives me a nice discount in appreciation for my ongoing business!
They helped setup my daughter’s new bike. Made sure we got the right size and seat height was correct. Made sure it was ready to go out the door. Great service!!