Helen's Cycles Santa Monica Googleplus-24

   600 Reviews
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Recent Reviews:

January 17, 2019
Chris Newell
Helen's consistently provides excellent customer service in all areas. They are friendly, competent and accommodating. I trust their mechanics and value their advice. After purchasing a bike somewhere else and having a poor experience - Helen's will be my bike shop from now on!
January 17, 2019
John Tzinberg
Awesome selection and great atmosphere.
January 15, 2019
You have a good deal of top end products of good quality and your staff make a good effort to fill customers needs. Of course my favorite mechanic is Erik Rodas, and Sandy at the front counter is the best. Just saying...
January 15, 2019
Jane Finn
The people at Helen's Cycles Santa Monica were very helpful and took the time to help me pick out the right bike for me.
January 14, 2019
Tonya Eggleston
The store is visually appealing-- drawing the consumer in to shop. The staff is helpful and friendly but doesn't hover-- great vibe. Beautiful quality items are available.
January 14, 2019
Wilbur is a great mechanic!
January 12, 2019
Great product selection, experienced personnel and wonderful bike mechanics. The Team gets the job done!!
January 12, 2019
the people are friendly, knowledgeable, and very helpful.
January 12, 2019
James Galia
Nothing but the best service. It’s always a pleasure to do business with exceptional people.
January 11, 2019
Kind helpful staff. Comfortable, shoppable store.
January 11, 2019
Collen Denison
Cameron at Helen's is AMAZING - he was so helpful and knowledgeable!! He was also very friendly and patient. I would recommend buying a bike from him any time.
January 11, 2019
Susannah Cadwalader
Helen’s is everything I could want in a bike shop: awesome staff who are fun to talk to, very knowledgeable, and readily provide excellent beta on local rides; great bikes that fit whatever your objective happens to be — from a leisurely cruise down the boardwalk to (in my case) hitting up the trails in the Los Angeles Nat’l Forest; and excellent inventory of both essential and fun gear. I can’t recommend them to a higher degree and only wish that I didn’t live fully across the country to visit their shop more — they’d be my LBS if I lived in the Santa Monica area.
January 10, 2019
Monty is amazing
January 7, 2019
Friendly, informative and made sure we had everything we needed but didn’t sell too hard
January 7, 2019
Great service. People were very nice and responsive.
January 7, 2019
Great selection, always and great support from the amazing staff!
January 7, 2019
Cameron was extremely helpful and friendly. I found the right pedals for bike and will be returning for future purchases. Thanks!
January 6, 2019
Andrew Gavin
Extremely friendly and helpful staff.
January 4, 2019
Professional, simple, and reasonably priced.
January 4, 2019
Mark Francis
After several months of issues after purchasing a new Cannondale Hybrid bicycle, I am beyond pleased that the manager of the Santa Monica store (Mike), was kind enough to recognize the multitude of issues I was having and generously worked to replace my bike for another model. The new Trek TR3 is amazing and I couldn’t be happier with the outcome of this situation. Nice to do business with companies that still practice great customer service.