Helen's Cycles Santa Monica Facebook Googlemaps

   6401 Reviews
2501 BROADWAY
SANTA MONICA, CA 90404
3108291836
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Recent Reviews:


Great brands, perfect service and very knowledgeable people work here!!
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Great service when I dropped of my bike to the service department.
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Deep knowledge of the bikes you sell and service, personal touch with customers, basic decency and fairness in the way you operate the business.
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Great experience pre-ordering and picking up at the store. Thank you!
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always a great selection and sizes for smaller stature. also the employees are very knowledgeable, helpful and nice.
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Love Helen’s! Best service!
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Everyone is so friendly, experienced and helpful!
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The service department is the best I’ve found. They understand that a day without your bike is a big deal, and are great at turning around repairs. They also are happy to put the finishing touches on home maintenance projects. Thanks guys!
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Very Knowledgeable
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Carlos the mechanic was wonderful. not just knowledgeable, but listened and gave me options and proved that he cared. I was going to call you to express my gratitude for how well I was treated on Sunday. Bought two mt bikes from Helen's but moved to the valley, (don't tell anyone I live here) so now I don't come in very often. But when I had a problem with my bike I knew where I had to go. Thanks for your excellence service. It was great in 1989 and it still is, I'm impressed. Brian PS: short story, you had two twins working there in 1989 and into the 1990's. One worked with me and we decided the Hard Rock best suited my need.. When I came in to buy it I changed my mind and got the better one, I think the Rock Hopper was the better one, can't remember. Any way one twin scolded the other thinking he talked me into buying the more expensive bike. I had to explain that he did not do that, I choose the better one on my own. It's that level of honesty and attitude you never forget.
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Wilbur was friendly, straight forward, and transparent
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Great staff.
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My bike was serviced (great) and I bought a bunch of nutrition (great selection). Service is quick and available and the guys working on the bike are kind and explain what they are doing.
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Your team is fantastic and you have everything a cyclist could want in a local bike shop!
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Great sales and fantastic service.
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What I appreciate about Helen's is that it's a place for REAL cycling enthusiasts to go. They speak the language and know the particulars in a way that few people at generic bike shops or a generic sporting goods store (e.g. Big 5) would know. Their prices also seem fair and their selection jives with what I need to have a good riding experience and to be serious about taking care of my health. Bravo and thank you!
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Best service techs anywhere. Also, a great and helpful sales staff.
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Professional support and knowledgeable staff
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Excellent and fast service! Super friendly staff....my go to place for life!
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Work was well done and in a reasonable amount of time.
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