Helen's Cycles Santa Monica Facebook Googlemaps

   6642 Reviews
2501 BROADWAY
SANTA MONICA, CA 90404
3108291836
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Recent Reviews:


Great bike service department and helpful staff and product for sale.
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My wife got a new Trek in early 2023, when we spent a few months in Santa Monica for work. The staff was great in helping her find a suitable bike and accessories. More recently, they went above and beyond to help me secure a replacement Helen's Cycles water bottle for her -- which carries some cachet out here in central Pennsylvania.
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Wilbur is always fantastic, and happy to help; he's knowledgeable, professional, and simply the best.
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Great selection of bikes in my price range, friendly helpful staff, responsive repair staff to making adjustments on my new bike!
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I purchased my bicycle and cycling gear from your store and always received great service. During this last visit, your employee was very patient and aswered all my questions. Couldn’t be more satisfied with the service.
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Great service
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Wonderful service staff, and good vibes with the store and store patrons. The only place I will buy or service bikes, 15+ years of loyalty
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Helen's is always great, thanks for going above and beyond looking at other small things with the two small jobs i came in for.
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Great service, super friendly and our dog loved the dog treat. Woof!!
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Great service and techs
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Top quality
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Truthfully I take my older bikes to my LBS. I don't feel my LBS has the knowledge and expertise for today's high tech bikes. I first came to Helens needing information on a certain bike I was thinking of buying. I was very impressed with the sales rep., the inventory, and repair facility. I was amazed at the customers bringing all different kinds of bicycles. Children's bikes to high tech bikes. Great people at Helens, Sales Reps to Service Techs
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My bike was fixed super fast. I thought I would have to come back during the week but I had a new cable in that day. Great service!
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Professional and timely service technicians
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great service and knowledge of products
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Best products. Extremely knowledgeable staff. 5 star experience
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Competent repair people.
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Freddy handled my bike cleaning and tuneup. He’s obviously a master at what he does and he’s also great with people. He went above and beyond to get me ready to get back out on my bike.
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The service team and the service are complete, with the team being proactive in taking care of my bikes’ needs. This service is greatly appreciated.
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They do good work
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