Helen's Cycles Santa Monica Facebook Googlemaps

   3398 Reviews
2501 BROADWAY
SANTA MONICA, CA 90404
3108291836
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Recent Reviews:


my bike is fixed, you guys were nice to hold onto it and when I came on a day you were closed you still took care of me bc you were there. Thank you
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First time being in your store this past weekend....great service. Very friendly and knowledgable staff. Would recommend this shop to anyone who is looking for a great bike and excellent service.
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Great staff that listen and care. Safe retail environment. Best selection in Los Angeles. I will only shop here for all my bicycle needs.
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The sales staff members take their time with the customer to ensure they are buying what they want and need.
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Customer service staff is great at helping select the right bike and accessories.
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Frank was awesome, thanks for all the help!!
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Excelent service!!
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Best bike store around. Friendly. Knowledgeable. No pressure.
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Awesome!
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Super professional : kind: honest
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Really good customer service
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Great service, high quality bikes & accessories!
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Courteous and knowledgeable service.
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I have been buying and servicing my bikes at Helen’s for 25 + years. Even if the bike exceeds my skill set I sometimes am seduced by state of the art gear and I find on the floor at Helen’s. I am seasoned but still like to get after it hard so now I like ElectIc MBs. I was resistant at first but talking to Monty... “hit it hard and fast and double your ride distance” and I did . Great for exploring. Anyway, I have gone off the reservation out of necessity a couple of times but I am loyal when I feel like taken care of. I always trust the guys for the good info and service. THX
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great service!
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Great gear, very friendly staff.
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everything happened exactly as they said it would -- on time, safety precautions in place, and easy follow-up via text/email notifications.
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Personal touch. Sales and tech people are approachable and get help when they don’t know answers. All are cyclists, which helps a lot.
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Frank and the team at Helen’s was fantastic to work with. We found the bike my son wanted and was in and out in under 20 min!
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Customer service
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