I have been a customer of Helen's for more than 40 years. The Helen's Team is friendly and responsive. I appreciate that they find a way to fit me in when I have a mechanical that comes up that is not a DIY quick fix and I can't leave the bike for a day or two. This is why they have been around for 90 years. They take care of the customer.
Erick was helpful and very professional the whole staff is friendly love coming to this place because of that reason alone they won’t ever make you feel out of place always willing to help big shout out to Erick and Mike
I love the excellent service I get in the repair department. They are all excellent, but a special shout-out to Gilberto, who has helped me with my cycle maintenance since I bought my first bike at Helen's over ten years ago (probably longer).
I also like how friendly the staff is, and I appreciate their patience in explaining things to me.