Helen's Cycles Santa Monica Facebook Googlemaps

   6724 Reviews
2501 BROADWAY
SANTA MONICA, CA 90404
3108291836
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Recent Reviews:


Great selection of bikes, including all major brands, knowledgeable salespeople.
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Top of the line products and gear. Super knowledgeable and friendly staff. Owner is on hand to offer any possible help for a great customer experience
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Amazing service team
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A complete bike shop with knowledgeable and helpful people.
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Staff is very knowledgeable and helpful. If they don't have something in stock, they order it and it arrives within a few days. The tech team is always willing to check your bike if there is an issue right then and there and get you on your way in very short order. They are the best in the business and while it's a bit of a drive for me to get to them, it is always well worth the trip. They get it right the first time.
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I love everything about your guys services. Your Mechanic saw on point. The bikes you have are beautiful. Everything is wonderful thank you to Jay Cameron Wilbur, Erik, Edbur and the entire Yang at Helens. But really special things to Cameron he’s awesome.
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Very knowledgeable staff. Fair price
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Jay runs a great community bike shop. Employees are here forever, that says something. I've been coming to Helens over 33 years.
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Like to see the products in person Competitive pricea Knowledgeable and helpful sales associates (shout out to Cameron and Monty)!
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Great selection and both sales and mechanics service is excellent.
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Top of the line bikes and very friendly and knowledgeable people working there. Very nice experience always
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Good work, fast turnaround, and not too expensive. Thank you
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Friendly salesman Pretty good srkection
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Friendly, professional, and very accommodating.
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Customer service was soooooo good! Can’t tell you how helpful and informative it was. Shopping there felt like having a friend tell you what you need, really had my best interests at heart with honest opinions.
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I like the service department. They are very responsive. My only slight concern is that things are a bit expensive. It's obviously not the fault of the service department.
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I love Helen's!!
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Great vibe at Helens Santa Monica, have rented a Cannondale road bike a couple times for my rides in Malibu, Adam gets you sorted promptly, they set you up with everything you need and have a great selection of nutrition, kits and equipment for purchase. Shop is well laid out with large range of budget to professional level road, Mountain and electric bikes. Staff are knowledgeable and helpful. I have not used their workshop yet but they appear to have many bike techs and good quality tools, the rental bike i have hired has been well maintained every time.
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Great job, very effective, nice staff, quick service. The only thing is that I asked for a kick stand to be added to my bike and they said that they would do it but forgot. I don't need a kick stand but it would've been nice. Just because they forgot about that 9/10, but really amazing staff.
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This was my first time buying a bike (and visiting Helen’s) and I couldn’t be more happy! I worked with Johnny and Cameron and they listened to my goals, gave very insight advice and didn’t push me into any purchase. I felt comfortable and looking forward to go back and buy additional gear!
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