I have been buying and servicing my bikes at Helen’s for 25 + years. Even if the bike exceeds my skill set I sometimes am seduced by state of the art gear and I find on the floor at Helen’s. I am seasoned but still like to get after it hard so now I like ElectIc MBs. I was resistant at first but talking to Monty... “hit it hard and fast and double your ride distance” and I did . Great for exploring.
Anyway, I have gone off the reservation out of necessity a couple of times but I am loyal when I feel like taken care of. I always trust the guys for the good info and service. THX