Helen's Cycles Santa Monica Facebook Googlemaps

   4763 Reviews
2501 BROADWAY
SANTA MONICA, CA 90404
3108291836
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Recent Reviews:


I’m an AidsLifeCycle rider and was given a discount for a purchase so I’ll continue shopping and recommend Helen’s to fellow cyclists

Great products for all levels for biking. Service it top notch. The people working in the store are full of info and know the products.

Josh was fantastic. Helped set me up for success as I got my first road bike, gave me excellent advise tips on the essential gear and helped pick an effective bike that suited my entry level budget. Great store and delighted with the visit.

Fast, reliable, and knowledgeable service.

Erick Rodas is by far the best bike mechanic in LA!

Service with Eric Rodas, the pro mechanic is excellent— an excellent bike mechanic. I haven’t looked at the products much the past 2 years due to the covid restrictions, and the restrictive way in which the store was run— too long a wait to get in, etc.

Josh was very helpful in helping me choose the right bicycle and selecting the right components. He is quite knowledgeable and is able to communicate clearly. The service department did a great job tuning the bicycle in a timely manner.

I've been a satisfied customer since 1982 ... simple as that!

A lot of items in stock and very knowledgeable staff

Cameron helped me a lot. He is nice guy.

Knowledgeable staff, quality products.

I went to Helen's Bicycles for a tune-up on my bike. The volume of business at the Santa Monica location is very high, which gives you a little indication about the quality and reliability of the service people behind the counter.. While I was there, at least 3 -4 other customers also brought their bikes into the service department for help, and they are well staffed accordingly. There are at least 3- 4 full-time bicycle repair specialists working there, many of whom have been there for a dozen years or more. They are knowledgeable, efficient, and willing to explain everything they do to help you understand and enjoy your bike.

What do I like about your products and services? Everything. While I was extremely lucky as they told me, I could only have been that lucky because the guys at Helen's were willing to put in the work so quickly after I asked, that it happened. I feel like the first guy in the country with a Crystal White F, maybe I'm not but I sure feel special, and all the staff had such a genuine interest in seeing the colorway on the bike since it was the first one they'd come across, and they kept talking about how incredible it is, which also made me feel special. Monty was the kindest, easiest person to work with. He clearly thoroughly enjoys his job, and he certainly seemed to really enjoy bringing me the insane amount of happiness that came with my new frame. It wouldn't have been possible without him, and in all my dealings with other shops, despite my phone call possibly initiating the availability when they called Pinarello, Monty called ME back on it, which spoke volumes about him right off the bat. I don't believe I would have gotten this frame if this had happened at any other shop, whether it be someone they would have preferred more, or my appearance not coming across to them as a serious cyclist. I was given the advice by another shop that I should just "take whatever color I can get if I want one of these frames" because they conveniently had a frame in my size, but was a colorway I had no interest in. Helen's came highly recommended, and I can certainly see why, and will DEFINITELY be the place I get every single bike I ever buy moving forward.

Great service always!

Great service. Great selection

Cameron was awesome! Very helpful and attentive!

Great shop--excellent staff

Josh was super helpful! Found exactly what I needed

Your employee helped us find the perfect bike and everything to go with it. He spent time with us and really got it right. Even found a helmet that my daughter will actually wear every time she rides! I am so pleased with the service.

I've been coming to you for 20 years. Great service department. You keep me rolling.