Helen's Cycles Santa Monica Facebook-24 Googleplus-24

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Recent Reviews:

Such friendly service! The person on the phone was super helpful and Jay, who delivered the bikes was awesome, patient and super nice - even offered to exchange our bike if our son outgrew the bike in 1-2 weeks! Great service. Love Helen's!

Knowledge and understanding

Great customer service during the Coronivrus Crisis. Hang in there!!

The staff is the best. They really know cycling! Fair pricing! Mike Davis is my go to person for product advice and solve things like bike fit issues. Wilber has always done a great job for me in the service department. My Edmonda gets serviced 3 times a year. It feels like a new bike when I pick up from service.

Excellence in handling of customers during COVID-19 period.

Thank you for being there through these crazy and challenging times. My kids will look back on this time with fondness - the new bike and a daily ride are what will make the difference!

Good safety precautions and helpful staff.

They had exactly what I wanted and delivered it the same day.

Very helpful and friendly staff

Family owned and run operation. Couldn’t ask for more!!

Jay is amazing!!! Greatest customer service ever!

I like your products. All of our bikes have been purchased at your store in Santa Monica. These past few days I’ve worked with Eric, Colin and Mike. And your continued professionalism is very much appreciated. Erice helped me choose a bike and Colin and Mike helped me make it happen today. I do hope you are all staying safe.

Good selection and good knowledge from the associate.

The very best!

Kind. Professional. Timely service. Sensitive to COVID-19.

Great customer service by knowledgable staff that will do what is necessary to make you happy and get what you need or want. I've been using Helen's for 20 years at three locations with the past six years at Westwood and Santa Monica. Adrian at Westwood and Monty at Santa Monica are especially exemplary in service and assistance. David Guay

Great service both on the phone and in person. And all the health precautions you could ask for.

Knowledgeable crew, great service.

Everyone was great.

The staff are riders and care about the wellbeing of their customers.