Helen's Cycles Santa Monica Facebook Googlemaps

   6779 Reviews
2501 BROADWAY
SANTA MONICA, CA 90404
3108291836
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Recent Reviews:


Great vibe, great selection of bikes, and excellent mechanics!
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The renting of the bike was super easy, everyone was super helpful from beginning to end. They helped fix the chain issue I had. Would go back for another rental or any other biking needs.
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Personal attention, friendlines, expertise.
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Amazing service of the technician as always ! Very friendly and helpful !
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Everyone was super friendly
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The sales associate Johnny.
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Cam is amazing to deal with. Great from start to finish and was dedicated to resolving the issue I had with a Garmin part I bought. He was friendly and patient through the whole buying process of my first expensive bike. . I will be recommending him specifically for anyone buying a high end bike from you guys.
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I had an excellent experience with Helen’s Cycles Santa Monica from start to finish. The service, attention to detail, professionalism, and quality of the equipment were all outstanding. Everything was arranged very easily, and the entire rental process was smooth and stress-free. The bike was in fantastic condition, and the selection they offer is impressive for riders of all experience levels, from casual cyclists to more serious riders. Everyone I dealt with was helpful, knowledgeable, and accommodating. I would absolutely recommend Helen’s Cycles and would not hesitate to use them again.
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Freddy and Gilberto have always been excellent in their professional work and their courtesy. They are real assets to Helen's professional staff.
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The owner Jay Wolff personally rented his electric bike to me when I injured my knee. Everyone at the shop was so helpful. Best experience ever.
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Wide range of high quality bikes, equipment and clothing and staff that are super knowledgeable and friendly. And they have the best rental bike options.
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I went in early with my Trek FX 6 that I purchased at Helens 3-4 years ago. The bike had a rear tire leaking air and disc brakes that were very noisy. I left 10 minutes later with a repaired bike. Can't ask for better service than that. Wasn't able to get the mechanics on the phone for a quick question later in the day though.
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Phone is always answered promptly, always transferred to requested department quickly. Quickly, competently, and reliably serviced by Erik Rodas.
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As always excellent service!
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Mike D. was very informative and helpful in my purchase decision.
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Excellent knowledge and customer support.
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Everyone there is great. I called the Manhattan beach store, which was friendly, and the Santa Monica store went even further to call the warehouse to get the bike I wanted.
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The personalized service at Helen’s is the best.
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I ordered an expensive battery from them and didn't hear anything so I emailed them and they apologized for missing the order and sent it out right away, and even threw in a t-shirt and a pair of socks! That's great customer service.
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Friendly and very helpful
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