Helen's Cycles Santa Monica Googleplus-24

   1085 Reviews
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Recent Reviews:

May 24, 2019
Dave Pasquill
Quick and friendly service
May 23, 2019
Friendliness and knowledge of stuff
May 23, 2019
great sales help
May 23, 2019
Adam Lonner
I wouldn’t ever think to go anywhere else. Friendly, knowledgeable, & a good variety. Our salesperson, Cameron, crushed it.
May 23, 2019
The staff are incredibly helpful and informative but not pushy! Love shopping there!!
May 22, 2019
The service is great. I go to have my bike serviced at least once a year and everything is prefect when I pick it up. the employees are very helpful
May 22, 2019
Superb products coupled with knowledgeable associates. A perfect blend. My new favorite store.
May 22, 2019
Speed and quality!
May 21, 2019
David Seals Mcclellan
You guys know your stuff and have great products.
May 21, 2019
Great selection and staff. Couldn't ask for more.
May 21, 2019
Knowledgeable, helpful staff, good rental inventory - fair prices
May 21, 2019
You left out the most important thing - your STAFF. THEY are what I like about Helen's. Never had a bad experience. Everyone is helpful and polite, the atmosphere is relaxed.
May 21, 2019
Customer service, product quality
May 20, 2019
Nicholas Argyropoulos
This store operates like a family. The best!
May 17, 2019
I have been a customer of Helen's for over 10 years. I live about 45 miles from Helen's. I drive past at least six other bicycle shops to deliver my bicycles to their shop for service. I have been riding for over 50 years and, in my opninion, their service department is the best, most reliable service and maintenance shop in the western area of Los Angeles (from the San Fernando Valley to Long Beach). I have not been to every shop in this expansive area, but I have been to several and I cannot possibly imgine a shop that could be more consistently concerned with satisfying any customer's needs. I ride my bicycles as hard as I am able and I perform light maintenance and cleaning, but at least twice a year I deliver each of them to Helen's shop and simply ask them to adjust, fix or replace whatever is necessary. They have never disappointed me.
May 16, 2019
Joshua Levine
Eric was awesome! Knowledgable, helpful, honest, responsive. Thanks, Helen's!
May 16, 2019
1 stop shopping for enthusiasts.
May 15, 2019
Great selection of products and amazing service with very patient and well trained employees. Thank you Eric!
May 13, 2019
Tom Morris
Above all else, I appreciate the excellent service. Jeff was entirely awesome in the overall process of email, phone discussion and in-person handling of my rental. KUDOS to Jeff!!! The Cannondale bike I used was solid......no problems and rode very smooth and reliable. Other staff members were similarly friendly and provided helpful advice and suggestions on routes I could choose based on my interest. I really enjoyed the Latigo Canyon route...although noticeably tougher challenge vs the small hills in Indiana. Great workout! Great rental experience! Thank you!!
May 13, 2019
staff, CAmeron was great!