Helen's Cycles Santa Monica Facebook Googlemaps

   6358 Reviews
2501 BROADWAY
SANTA MONICA, CA 90404
3108291836
Visit Website

Recent Reviews:


Great service. Thank you!
Report a concern

They were super helpful. They answered all my questions and made it super simple for me by packing and shipping my bike. Highly recommend!!
Report a concern

Helens cycles has been my go to for bikes for 15 years, I was helped by Johnny who was super helpful. Friendly and informative.
Report a concern

Always someone to help and the staff is large enough where you can get a few people working your problem. They love bikes and know so much as they do high volume on all levels of bikes.
Report a concern

Service was accommodating, explained everything, and quick to resolve the issue. Reasonable pricing is also a good factor.
Report a concern

I’ve been a Helen’s customer since 1989. Always a great selection of bikes, accessories and parts. The MOST incredible customer service (Cameron, Monty) and the most skilled bike mechanics in town. I have purchased numerous bikes, helmets and shoes over the years for myself and my family. We love Helen’s Bikes!
Report a concern

Speedy turnaround, friendly service.
Report a concern

Great attentive service
Report a concern

I ordered a bike shipped to me. It came when promised and as described. Thanks for trading out the stem to the proper length. Most shops won't do that any more, preferring to charge me extra. The experience I had was how shops should be. THANKS! and I love the bike.
Report a concern

Great service
Report a concern

Big selection. Quality priducts. knowledgabpe sales people.
Report a concern

Fantastic old school bike shop--professional, courteous, skilled. I'm lucky to have been a customer for over 30 years.
Report a concern

Super fast friendly service in shop and in sales floor
Report a concern

Expertise and knowledge
Report a concern

Great staff. Good customer service. And good vibes
Report a concern

Love the service at Helens; and have for the past 30+ years. Everyone who works there is awesome and helpful
Report a concern

adam set me up with my first spd pedals/shoes (i'm in my 50s). he made it painless and was my shoe salesman, technical consultant and bike pedal mechanic. PLUS, he literally grabbed me and saved me from falling over in the parking lot and avoided rolling his eyes. i rode the same day and increased all my times on my regular 50-mile ride and love clipless pedals now and it's thanks to helen's and good eggs like adam.
Report a concern

I love the service and everyone is very friendly. However, I miss the merchandise assortment that you had before Covid.
Report a concern

Very helpful!
Report a concern

Excellent customer service. Cameron went above and beyond.
Report a concern