The range of affordability, the quality of the products, the personal attention paid to the ordering process. I appreciated a personal email from Mike, clarifying what I needed and the fastest and best way to receive it. My daughter is so happy with her gift!
Brady was great. He took the time to give thorough answers to all my questions and worked with me until I was comfortable enough buy a bike. After the purchase, he also took the time to run through how to use and take care of the bike. I took it out for the first ride yesterday and set all kinds of PRs! I had blast!
I worked with Eric to choose my new mountain bike and he was excellent. Did a great job helping me to find the right bike in the right price range. He was very knowledgeable of the products and showed me how to adjust the the hardware etc. Went for a ride today and am very happy with the purchase.
Thank you again,
There has never been a time where Helens, it’s owners, management & staff, including repair, have not been friendly, professional and have honored product guarantees and in some cases have gone above and beyond! So happy to recommend.
Gilbert M. Roswell