Helen's Cycles Santa Monica Facebook-24 Googleplus-24

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Recent Reviews:

Technician replaced my chain in a timely matter. Provided information on best cleaning solution to clean the bike.

Good prices, smart and knowledgeable staff, great selection, good store hours

Jay, Brady, and the entire staff take great care of me. I’d much rather support a local business than buy online. I’ve recently purchased an eMTB and a road bike and couldn’t be happier.

Everyone is always so friendly, helpful and knowledgeable. If I ever need to fix my bike the service reps are very attentive.

A year of free minor adjustments with bike purchase. Feels like new again.

All the employees are very knowledgeable

So I happened to be given a bike this weekend after my wife and I having some gift cards for a few years. I’ve just been lazy to use em. Got a lock and some lights and so far they seem cool. The guy who helped me was knowledgeable and fair in explaining things to this noob. I’ll be back for sure

Hi! I really enjoyed the rental, amazing scenery, once in a lifetime chance. I had a few thoughts if it matters, the parking was a bit rough. You have a few limited spots in back i get that but it was a pain to deive 10 blocks and get my gear together at the curb. Small point but i thought Id mention. I mentioned to my friends we should plan a trip to ride in your area so we will get with you when the time comes

Mechanics are excellent. Work is reasonably priced and completed on time.

Pretty much have products covered from bikes to nutrition to clothing etc... services....nice to be able to walk in and get a quick fix such as a flat or seat adjustment. Also fit department- Nate Loyal is GREAT! Employees are friendly and overall happy which makes the visit even sweeter.

Helpful, timely, honest and don’t try to up sell letting the facts, knowledge and product sell itself.

We received VIP TREATMENT from Cameron! Came in to purchase a bike for my 5 year old who is transitioning from a balance bike to an pedal bike and he was so knowledgeable, informative, and patient! Even took my daughter outside for a test run- which I was so nervous to try myself. Amazing amazing amazing. Made it really easy, and confident that we made the right purchase. A+!

Such a good experience - I was greeted by a very nice lady at the front door, then/helped very quickly by a knowledgable member of the team who helped me find the best bike (Trek Marlin 5) with no pressure, and shared tons of knowledge about mtn biking and nearby trails. really loved the experience and love the bike. i will definitely be returning here (or another Helen's) for anything from purchasing accessories/equipment to getting service on my bike.

I like Sales and Service teams... Brady, Eric and Wilbur are the best. Wilbur is the best wrench in the city... period.

I’ve purchased previously. And Jay donates a child’s bike to the Fairmont Miramar charity event every December.

Great service

Monty is the best!

Great people, outstanding service and great products.

Wilbur, Freddy and Eric are great guys and offer fast service. They are the best bike mechanics and the reason I continue to come back year after year.