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Recent Reviews:

my bike is fixed, you guys were nice to hold onto it and when I came on a day you were closed you still took care of me bc you were there. Thank you

First time being in your store this past weekend....great service. Very friendly and knowledgable staff. Would recommend this shop to anyone who is looking for a great bike and excellent service.

Great staff that listen and care. Safe retail environment. Best selection in Los Angeles. I will only shop here for all my bicycle needs.

The sales staff members take their time with the customer to ensure they are buying what they want and need.

Customer service staff is great at helping select the right bike and accessories.

Frank was awesome, thanks for all the help!!

Excelent service!!

Best bike store around. Friendly. Knowledgeable. No pressure.

Super professional : kind: honest

Really good customer service

Great service, high quality bikes & accessories!

Courteous and knowledgeable service.

I have been buying and servicing my bikes at Helen’s for 25 + years. Even if the bike exceeds my skill set I sometimes am seduced by state of the art gear and I find on the floor at Helen’s. I am seasoned but still like to get after it hard so now I like ElectIc MBs. I was resistant at first but talking to Monty... “hit it hard and fast and double your ride distance” and I did . Great for exploring. Anyway, I have gone off the reservation out of necessity a couple of times but I am loyal when I feel like taken care of. I always trust the guys for the good info and service. THX

great service!

Great gear, very friendly staff.

everything happened exactly as they said it would -- on time, safety precautions in place, and easy follow-up via text/email notifications.

Personal touch. Sales and tech people are approachable and get help when they don’t know answers. All are cyclists, which helps a lot.

Frank and the team at Helen’s was fantastic to work with. We found the bike my son wanted and was in and out in under 20 min!

Customer service