Helen's Cycles Santa Monica Googleplus-24

   600 Reviews
2501 BROADWAY
SANTA MONICA, CA 90404
3108291836
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Recent Reviews:

January 17, 2019
Chris Newell
Helen's consistently provides excellent customer service in all areas. They are friendly, competent and accommodating. I trust their mechanics and value their advice. After purchasing a bike somewhere else and having a poor experience - Helen's will be my bike shop from now on!
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January 17, 2019
John Tzinberg
Awesome selection and great atmosphere.
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January 15, 2019
W.M.W.
You have a good deal of top end products of good quality and your staff make a good effort to fill customers needs. Of course my favorite mechanic is Erik Rodas, and Sandy at the front counter is the best. Just saying...
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January 15, 2019
Jane Finn
The people at Helen's Cycles Santa Monica were very helpful and took the time to help me pick out the right bike for me.
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January 14, 2019
Tonya Eggleston
The store is visually appealing-- drawing the consumer in to shop. The staff is helpful and friendly but doesn't hover-- great vibe. Beautiful quality items are available.
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January 14, 2019
B.G.
Wilbur is a great mechanic!
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January 12, 2019
P.H.
Great product selection, experienced personnel and wonderful bike mechanics. The Team gets the job done!!
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January 12, 2019
C.L.
the people are friendly, knowledgeable, and very helpful.
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January 12, 2019
James Galia
Nothing but the best service. It’s always a pleasure to do business with exceptional people.
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January 11, 2019
M.M.
Kind helpful staff. Comfortable, shoppable store.
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January 11, 2019
Collen Denison
Cameron at Helen's is AMAZING - he was so helpful and knowledgeable!! He was also very friendly and patient. I would recommend buying a bike from him any time.
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January 11, 2019
Susannah Cadwalader
Helen’s is everything I could want in a bike shop: awesome staff who are fun to talk to, very knowledgeable, and readily provide excellent beta on local rides; great bikes that fit whatever your objective happens to be — from a leisurely cruise down the boardwalk to (in my case) hitting up the trails in the Los Angeles Nat’l Forest; and excellent inventory of both essential and fun gear. I can’t recommend them to a higher degree and only wish that I didn’t live fully across the country to visit their shop more — they’d be my LBS if I lived in the Santa Monica area.
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January 10, 2019
A.S.
Monty is amazing
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January 7, 2019
A.E.
Friendly, informative and made sure we had everything we needed but didn’t sell too hard
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January 7, 2019
T.B.
Great service. People were very nice and responsive.
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January 7, 2019
D.S.
Great selection, always and great support from the amazing staff!
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January 7, 2019
J.P.
Cameron was extremely helpful and friendly. I found the right pedals for bike and will be returning for future purchases. Thanks!
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January 6, 2019
Andrew Gavin
Extremely friendly and helpful staff.
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January 4, 2019
M.H.
Professional, simple, and reasonably priced.
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January 4, 2019
Mark Francis
After several months of issues after purchasing a new Cannondale Hybrid bicycle, I am beyond pleased that the manager of the Santa Monica store (Mike), was kind enough to recognize the multitude of issues I was having and generously worked to replace my bike for another model. The new Trek TR3 is amazing and I couldn’t be happier with the outcome of this situation. Nice to do business with companies that still practice great customer service.
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