Helen's Cycles Santa Monica Facebook Googlemaps

   6634 Reviews
2501 BROADWAY
SANTA MONICA, CA 90404
3108291836
Visit Website

Recent Reviews:


Helen's is always great, thanks for going above and beyond looking at other small things with the two small jobs i came in for.
Report a concern

Great service, super friendly and our dog loved the dog treat. Woof!!
Report a concern

Great service and techs
Report a concern

Top quality
Report a concern

Truthfully I take my older bikes to my LBS. I don't feel my LBS has the knowledge and expertise for today's high tech bikes. I first came to Helens needing information on a certain bike I was thinking of buying. I was very impressed with the sales rep., the inventory, and repair facility. I was amazed at the customers bringing all different kinds of bicycles. Children's bikes to high tech bikes. Great people at Helens, Sales Reps to Service Techs
Report a concern

My bike was fixed super fast. I thought I would have to come back during the week but I had a new cable in that day. Great service!
Report a concern

Professional and timely service technicians
Report a concern

great service and knowledge of products
Report a concern

Best products. Extremely knowledgeable staff. 5 star experience
Report a concern

Competent repair people.
Report a concern

Freddy handled my bike cleaning and tuneup. He’s obviously a master at what he does and he’s also great with people. He went above and beyond to get me ready to get back out on my bike.
Report a concern

The service team and the service are complete, with the team being proactive in taking care of my bikes’ needs. This service is greatly appreciated.
Report a concern

They do good work
Report a concern

Love the service here! Always getting taken care of right away and quick service!
Report a concern

Wide selection one stop bike shop, friendly environment, excellent sales (Camron) and service (Ed). I bought 5 bikes here in the last 4 years and all served me well.
Report a concern

I met Jay yesterday for the first time having trav over from the UK. As an Elite Masters Cyclist with numerous races in Europe on the horizon I needed a top end road bike to train on whilst here and Jay not only dealt with supplying me with one it was a Pinarello F which I race on at home. Furthermore, he took me to a meeting and my hotel later with the bike. Best customer service I’m encountered. Will promote Helen’s to my fellow racers when I get home so they know where to go to in LA
Report a concern

The service is the best and the people are the most helpful. Moved away from the area and hadn't been back in awhile. They actually remembered me from over 5 plus years. They provided great work at a very reasonable rate.
Report a concern

Friendly service and quality products
Report a concern

Great experience
Report a concern

Working with Adam to buy my daughter's bike was an absolute pleasure.
Report a concern