Such friendly service! The person on the phone was super helpful and Jay, who delivered the bikes was awesome, patient and super nice - even offered to exchange our bike if our son outgrew the bike in 1-2 weeks! Great service. Love Helen's!
The staff is the best. They really know cycling!
Fair pricing! Mike Davis is my go to person for product advice and solve things like bike fit issues. Wilber has always done a great job for me in the service department. My Edmonda gets serviced 3 times a year. It feels like a new bike when I pick up from service.
I like your products. All of our bikes have been purchased at your store in Santa Monica.
These past few days I’ve worked with Eric, Colin and Mike. And your continued professionalism is very much appreciated. Erice helped me choose a bike and Colin and Mike helped me make it happen today.
I do hope you are all staying safe.
Great customer service by knowledgable staff that will do what is necessary to make you happy and get what you need or want. I've been using Helen's for 20 years at three locations with the past six years at Westwood and Santa Monica. Adrian at Westwood and Monty at Santa Monica are especially exemplary in service and assistance.