Great customer service! I rented a bike while visiting Santa Monica for Sprong Break. The bike was high-end and in impeccable shape. The shop gave me great ride recommendations tailored to my needs. The location is excellent off bike paths and some really great coffee shops nearby! Highly recommend stopping by Helen’s is you are cyclist and in the area!
I already recommended you to someone else just after I left the store. A friend asked me where to go for some bike accessories and I told him to head over to Helen’s. Good selection, knowledgeable employees who use the products and give honest assessments.
I was delighted by Wilbur’s shared sense of urgency to help restore my bike to continue my vacation as planned with daily rides. I’m visiting Santa Monica from Santa Fe, NM for 7 days, and breaking a gear shifter on day two was disastrous. After locating a replacement for my Campagolo Record component the same day, I was back on my bike the next day.