Mike and Freddy took care of tubeless tire replacement quickly and efficiently! Helen’s services and the people that truly enjoy working at this famed bicycle shop and it shows! Excellent inventory as well. I’ve been a customer for over 30 years.
I have family who goes to Helen’s Cycles and are very pleased with their services. I have recently ordered a gift certificate for a birthday gift. It was a very easy process.
Your staff are knowledgeable without having a "know-it-all" attitude, your store is always warm and inviting, and your inventory is excellent. Thank you for being my local bike shop!
Excellent, high-quality rental bikes, always reliable, and Adam is the man! I travel in to ride in / around LA frequently, and appreciate knoning that Helen's is always available with a high quality, well maintained, road bike to save me the effort of boxing and traveling with mine. And Adam is a pro and always a pleasure to connect with when I'm in LA.
The renting of the bike was super easy, everyone was super helpful from beginning to end. They helped fix the chain issue I had. Would go back for another rental or any other biking needs.
Cam is amazing to deal with. Great from start to finish and was dedicated to resolving the issue I had with a Garmin part I bought. He was friendly and patient through the whole buying process of my first expensive bike. . I will be recommending him specifically for anyone buying a high end bike from you guys.
I had an excellent experience with Helen’s Cycles Santa Monica from start to finish. The service, attention to detail, professionalism, and quality of the equipment were all outstanding. Everything was arranged very easily, and the entire rental process was smooth and stress-free. The bike was in fantastic condition, and the selection they offer is impressive for riders of all experience levels, from casual cyclists to more serious riders. Everyone I dealt with was helpful, knowledgeable, and accommodating. I would absolutely recommend Helen’s Cycles and would not hesitate to use them again.