I recently purchased a high-end e-bike from this fantastic store and couldn't be happier with the entire experience. The range of bikes they have on offer is truly impressive — from standard bikes to top-of-the-line e-bikes, there’s something for everyone.
What really stood out was the outstanding customer service. The staff were incredibly pleasant, courteous, and genuinely enthusiastic about helping us find exactly what we were after. They were patient and spent a great deal of time setting the bike up perfectly to suit my specific needs, making sure I was completely comfortable and confident before leaving the store.
It's rare to come across a business where you feel so well looked after from start to finish. I can’t recommend them highly enough — if you're in the market for a quality bike and top-notch service, this is the place to go.
Great products, great staff and service, I wouldn't go anywhere else. Been with Hendry's both in OG and Grovedale over tha past 20 years and they keep getting better.
I found the staff friendly
It is always nice to talk to someone that is passionate about bike riding
And the cleanliness of the store I know it’s new, but the last one was clean as well
Service was great. Very helpful and understanding staff.
I do need to reach out to the store, as the bike we purchased did not come with a kickstand, however the bikes in store had stands. I need to find out if we need to purchase one separately or if this is missing from our purchase.
The bike is great quality and my son was very happy with his birthday present so thank you
Staff are friendly and knowledgeable, they explained everything to me before I booked my bike in, for a service. Professional and prompt and waited for me to collect my bike even though they were closing in minutes.
I couldn't think of anyone better to trust with servicing my Cervelo
Simon and his team go above and beyond to ensure everything is ready to go when I need it.
The new shop looks awesome by the way