Mike was very thorough and even encouraged me to walk with him as he performed the inspection and ask any questions that I may have. The detailed report was received within 24 hours and was incredibly valuable. Highly professional service that I would absolutely use again and recommend to friends and family.
Hi- Mike Burn's is a true professional! Timely, communicative, knowledgeable and friendly. He is thorough and fair with an eye for the smallest details. Has all the right tools and is not afraid to get dirty in the attic or reach out thru a window. His communication with the office is top notch and if he says he is going to do something consider it done. Cannot thank Highland enough for their quick communication and professionalism when I needed it last week. Oh ya- I reached out over a weekend and they had me booked with multiple availabilities within 3 business days. Thanks again Highland Home Inspection! See you in the future for the next one.
Everything. The inspection was incredibly thorough and useful. The inspector was professional, extremely knowledgeable, and informative. The entire process was everything we could have wanted. Thank you!
I liked how much time Mike spent going through all the details of the house and how he took the time explaining things to me. The inspection report was very clear about what condition everything was in.
Mike was extremely professional and very knowledgeable. One of the aspects I expected for the price was for the inspector to be highly detailed. Mike definitely exceeded the expectation!
The conversation was a great personal touch!
-[FIRST NAME REMOVED]
Highland Home Inspections came highly recommended by experienced agents in my office, and I now know why! Inspector Mike Burns met us outside the home on time and was ready to work. My client was a first-time home buyer, and Mike made sure to explain the report, documentation, and photos of any items needing attention. He invited the buyer to walk around and ask questions about any of the systems, and was careful to explain how those and the appliances worked, as well as how to keep them in working condition.
We stopped our inspection early at the buyer's request. This particular home required extensive work, indicating a pattern of deferred maintenance, and the buyer exercised his right to void the contract.
As a seasoned real estate agent, Mike and Highland are exactly who I need to fill in as my new preferred inspectors since the retirement of my former inspector had me searching for that perfect buyer inspection advocate. When asked, this client has instructed me to contact Highland for his next home inspection. I will be referring Mike Burns to other agents and my clients as well. [NAME REMOVED]