I took a bike in for repairs. They did great job. It was done promptly and faster than I anticipated.
I received a text when it was finished, another text so I could pay online. Simple and easy.
Thank you.
Jacob was great, providing good advice on our sale.
We originally went in looking for a different bike than the one purchased.
After listening to my wife's comments, Jacob recommended a different bike and
she liked the feel of the recommended bike much better.
Holland's was recommended to me from a friend and I would definitely recommend to my friends and family.
Jacob was excellent in providing great adjustments to my bicycle during the custom fitment process. He answered all my questions and made great suggestions for solutions to my issues.
This is the 5th Bike I have purchased from Holland Bikes in Coronado over the last 10 years. I have dealt with Joe Ohl for all my purchases. The bikes have all been high end bikes by Specialized. I have have enjoyed working with Joe all these years and his knowlege of this high end bike maufacturer.
Eric Laub
Generous return policy, in my case with respect to shoes. I was able to really try them out, and it took awhile before I realized I really couldn't live with the ones I bought.
When I did return them, Jacob spent a good deal of time with me working to make sure the replacement pair wouldn't have the same problem. (Unfortunately they still do, but now I think I know why, and will be discussing that next time I come in.)
Those details aside, the impression I get is that Holland's really wants me to be happy with what I buy there.
Services I requested were handled promptly. Appreciate Malcolm bringing to my attention chain was shot/need for replacing. Can't beat the convenience of dropping off my bike for service in am. Riding it out a few hours later. As well, I've never owned a nice bike. Purchased a Specialized Roll last July. Good recommendation from sales staff. Now riding 80+ miles a week. Best thing I could have done for a knee issue. Should have come in Holland's years ago!
The team at Hollands does a great job in helping create an awesome cycling experience and really listens to your needs to help with product selection and then service for the new bike.